3rd Tow in the Month of June
By Bug Hater on
Vehicle2003 Volkswagen New Beetle GLS 2dr Hatchback (2.0L 4cyl 5M)
ReviewVehicle has been towed for the 3rd
time in the month of June '04 - each
time for repeated, but varied
electrical problems. Not my idea of
a "finely tuned German automobile".
First repair took seven days due to
parts availability and then vehicle
only operated for five miles. Second
repair was exactly 61 miles later,
again another electrical problem.
Repeated calls to Volkswagen
CustomerCare center have only produced
repeated apologies, but no solutions -
At this point, I would not recommend
this vehicle or wish my experiences on
Best FeaturesWife and daughter think the car is cute, but I remind them it doesn't look so cute on the back of a tow truck - does it?
Worst FeaturesFix the electrical problems, increase the training to your dealerships repair staff and stop the apologies at VW Customer Care and make your current customers satisfied - if you want them to buy another VW, ever again.
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