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Used 2019 Volkswagen Jetta Consumer Reviews

3.9 out of 5 stars
105 reviews
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5 out of 5 stars

Great Basic Car

Bill, 09/19/2018
updated 03/19/2021
2019 Volkswagen Jetta 1.4T S 4dr Sedan (1.4L 4cyl Turbo 8A)
68 of 69 people found this review helpful

I was looking for a basic commuter car for 100 mile daily round trip to work. The new Jetta looks great, understated but with some character. It is very quiet and comfortable on the road. Acceleration and handling are adequate, but nice for a base model car. Averaging 39 mpg over the first 1,500 miles with a max of 47 mpg for a 50 mile trip to work. It's great being able to drive the 500 miles a week for commuting to work on one tank of gas. Yeah, it's the first year of a major redesign, which is usually a non-starter, but the 6 yr, 72,000 warranty puts my mind somewhat at ease. UPDATE: After 2.5 years and almost 60,000 miles the Jetta has been a great car. Still averaging around 40 mpg. Everything has held up well - looks almost new and no mechanical issues. I've been very happy with the car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Pleasantly suprised by this one

Bob Patterson, 11/20/2018
2019 Volkswagen Jetta 1.4T R-Line 4dr Sedan (1.4L 4cyl Turbo 8A)
62 of 63 people found this review helpful

I've been car hunting, planning to buy a small sedan when my current lease is up. I've had an opportunity to spend a few days with a 2019 Jetta R-line, and I am really surprised by how much I like it. Not that I expected it to be a bad car, but I was cross-shopping against the Mazda, Subaru, Hondas, and some higher level brands like Audi and Acura. Frankly, the Jetta provides the best bang-for-the-buck compared to the others I have tested. The interior layout is excellent, with a dashboard that puts everything exactly where you want it. Handling and stability is as good as it gets at this price point, although I think the 17" wheels are a must for this. The engine is suprisingly punchy, with plenty of jump for passing on the highway. It's also got a great selection of tech & features (Apple Carplay, drivers assist features, sun roof, LED headlights with side-turning assist, etc.) for a car in this class. The steering is tad mushy, but still responsive. It's not going to compete with the luxury cars on finishing details, but it's a great alternative at a reasonable price.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
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3 out of 5 stars

Improvements are in order!

Zvi Arie, 03/23/2019
2019 Volkswagen Jetta 1.4T SEL Premium 4dr Sedan (1.4L 4cyl Turbo 8A)
59 of 64 people found this review helpful

This car drives very nicely. Engine is peppy and transmission shifts smoothly the most of the time. Sometimes downshifts are noticeable. Suspension is on the soft side and provides comfortable ride. All the technical features in this car command an applause. Heated steering wheel, heated and ventilated front seats and heated rear seats are awesome. Digital instrument cluster and infotainment unit are incredible and very easy to use. Beats audio system is dissent. Ambient lighting is very nice and gives the interior a warm atmosphere. Now, there are things which I personally do not like, but other people might not notice an exception. The front passenger seat is very uncomfortable. It seats low, does not have height adjustments nor lumbar support. And this is top of the line trim. It feels like I am seating flat on the floor with no back support. Long drives are not comfortable. In my opinion, this kind of cost cutting is unacceptable. The passenger seat should be afforded the same amount of adjustments as the driver seat. The materials on rear door panels look and feel very cheap. Sometimes they squeak when the temperatures are cold. There are no air vents for the rear passengers, but rear heated seats make up for it a little. The trunk insulation materials are barely present. The trunk lid and hinges are exposed and look ugly. The trunk lid itself is heavy and require a push up in order to lock in the open position. The interior lights are not LED and they are on a dim side. The rear camera does not have a projection trajectory. Overall it is a good car with an awesome fuel economy and if the manufacturer fixes these shortcomings especially with the front passenger seat adjustments, it will be even better.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
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5 out of 5 stars

Things to Love and Hate

Alexander, 01/07/2019
2019 Volkswagen Jetta 1.4T SE 4dr Sedan (1.4L 4cyl Turbo 8A)
44 of 48 people found this review helpful

One Month Review... We decided to get the newest Jetta fresh off the lot after we spent months after months test driving other brands. We decided to go with the new Jetta for many reasons. One reason was due to the all the upgrades you get for the money. Second reason was the new infotainment which offered Android Auto and Samsung Mirriorlink, other manufacturers only offered Iphone car-play. Third reason we decided to go with VW was the new 72000/6 yr warranty. Fourth reason is because we love the VW/AUDI conservative designs inside and out. Fifth and final reason is because it was the only 4 cyl car with a turbo, a turbo should be a requirement for all 4 cyl engines. My complaints are the following: I wanted the manual transmission however, the manual transmission only came in the S model and it didn't offer leatherette, heated seats, heated steering wheel nor dual climate. I was then going to choose the SEL, well the SEL didn't offered power seats for some reason, the only difference i found was the SEL had the full display on the gauge cluster and the infotainment was 8 inch instead of 6.5 inch oh yeah it also offered the ambient lightning. We checked the R line as well it didn’t fit our lifestyle. The only one we found to have everything we wanted was the SE with cold weather package. I would have loved the full display but i will wait 3 years to see what else VW brings to the table. I initially had a problem with the remote start which wouldn't work for some reason it’s ok now but that was very annoying at first. The basic sound system really sucks unless you upgrade to a higher quality which to be honest i don’t really know what they offer as an upgraded speaker system. My minivan and my 2008 Ram truck have a better sound than the 2019 Jetta. Listening to music on my new Jetta is like listening to music from a 3.5 inch speaker it painful and a bit embarrassing. While listening to music using USB Android auto the right front speaker rattles at low volume. I haven't even listened to music at a high volume because they are terrible. I feel that VW should offer a recall on the speakers and upgrade them for free. It is a good thing we leased the vehicle instead of buying. I will keep updating my review as the months go by. Should you get a VW Jetta i say yes, if you like a conservative style and a simple elegant interior, leatherette rather than cloth, and are looking for a quick 4 cyl turbo engine for the best MSRP and warranty then the VW brand is the way to go.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Fantastic car but serious ding for weak A/C

trutell, 07/16/2019
2019 Volkswagen Jetta 1.4T S 4dr Sedan (1.4L 4cyl Turbo 8A)
12 of 12 people found this review helpful

Went for a test drive today and the car is superior in most every way especially for the price. Have been comparing the Honda models which are also quite good. But at 85 degrees, the A/C couldn't cut it for the front seat occupants let alone the guy in the back seat. If you get hot weather in the summer you will not be happy with the results. We also tried the Golf for comparison's sake. A/C was also a dog. You would think VW would get the message after decades of experience with the bug which never could supply enough heat. Now we have the opposite. People actually care about climate performance. Dealer's excuse was they had to shrink compressor/evaporator capacity to preserve top mileage.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Value
5 out of 5 stars
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