2010 Volkswagen Jetta Consumer Review: Warranty issues

2010 Volkswagen Jetta - Consumer Review

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SportWagen TDI Wagon (2.0L 4-cyl. Turbo Diesel 6-speed Manual)

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Warranty issues
By chalkiez on


2010 Volkswagen Jetta SportWagen TDI 4dr Wagon (2.0L 4cyl Turbodiesel 6M)


I opine that Volkswagen of America (VoA) does not stand behind their warranty process. I brought my 2010 JettaWagen TDI to a VW dealer for sunroof problems, during the warranty period. It was serviced, but the problems with intermittent failure to open/close continued. Subsequently the sunroof failed, of course out of warranty now. It cost me almost $2,000 to repair. When I contacted VoA today, they denied my warranty claim. Buyer beware - if you have intermittent problems during the warranty process, you may be stuck paying for the repair later, even though you brought it to VoA''s attention. This is not right. I gave VoA multiple chances to address this issue, but they have refused.
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