Used 2002 Volkswagen Jetta Sedan Consumer Reviews - 356 Car Reviews | Edmunds

Consumer Reviews

2002 Volkswagen Jetta Sedan

Average Consumer Rating

356 Total Reviews

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Not Worth the Premium $$$
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By luvmytsx
on

Vehicle

2002 Volkswagen Jetta Sedan GLS 1.8T 4dr Sedan (1.8L 4cyl Turbo 5M)


Review

I bought the 1.8T 5M sedan after
reading extensively about the quality
of the vehicle's build, and its
performance and features. I was
unilaterally dissatisfied with the
quality of this vehicle and it is not
worth the "premium" price compared to
other compacts. The 2 front doors
rattled excessively, the rear right
passenger door also rattled and the
rear of the car creaked around tight
turns. The dealer couldn't fix the
problems and referred me to the
manufacturer. The manufacturer rep.
was unfriendly at best and declared
that the car was within specifications
although he did not disclose what they
were. A letter to VWs president
yielded no result.


Best Features

turbo, dial for moonroof, lit buttons, sport suspension, great wheel design. I suggest you look at the Civic instead. My friend has had 3 consecutive Civics and none ever had the problems I encountered.


Worst Features

this car was equivalent to a late 70s car in terms of build quality. extensive improvements in build quality and quality control need to be developed and implemented. The manufacturer needs to stand behind its products, and it did not do so in my experience.


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Note to self...LEMON LAW!!!
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By phillyvegan
on

Vehicle

2002 Volkswagen Jetta Sedan GLS 1.8T 4dr Sedan (1.8L 4cyl Turbo 5M)


Review

Within the first 11 months, I had the
car in for unscheduled service 9 times!
First the tires were wearing
prematurely and needed alignment. The
mechanics (Springfield Auto Outlet in
PA) told me it was my fault! I had to
replace the tires after 25k miles! Then
the ignition coils went...again and
again and again. The window regulators
have gone multiple times. The interior
rattles. Arm rest broke. My signal
lights are constantly burning out. My
temp light goes on for no reason. The
car stalls frequently after starting it
up. Thank goodness there is a 50k
warranty. I got VW of America to credit
me one car payment for all my
troubles...thanks for nothing!


Best Features

Fun to drive, when it's not in the shop.


Worst Features

Better build quality. Decent customer service.


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Craptastic Car
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By LAR
on

Vehicle

2002 Volkswagen Jetta Sedan GLS 1.8T 4dr Sedan (1.8L 4cyl Turbo 5M)


Review

I bought my VW in May of 2002. It was
a great car for the summer, but once I
moved up North the problems started.
The doors squeak incessantly -- taken
to the dealership 4 times, been told
they were fixed each time, but still
have a squeak. The only option they
gave me was to tighten the doors, but
then I would have to shut them harder,
causing rattles down the road...
Passenger side window fell into the
door, followed by a giant (10") spring
flying out from under the seat. The
driver's side door handle is covered
by some material that began peeling
off the day I drove it off the lot.
I'm waiting to Lemon Law!!


Best Features

Quick, responsive, fun to drive.


Worst Features

Cut out the turbo lag, build with ANY sort of quality...this is my first and last Volkswagen. Don't make the same mistake I did!!!


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Jetta
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By ramon ruiz
on

Vehicle

2002 Volkswagen Jetta Sedan GLS 4dr Sedan (2.0L 4cyl 5M)


Review

Vw have been the best to me. I have an old
bug and now a bew jetta. The jetta has gotten
me a lot of looks. And i just love it.


Best Features

I like the blue and red gages,


Worst Features

The back could be a little bigger.


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best car ever
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By steve stearns
on

Vehicle

2002 Volkswagen Jetta Sedan GLI VR6 4dr Sedan (2.8L 6cyl 6M)


Review

this car is the greatest you can take
through anything and its handles pretty
dam good on the off road


Best Features

the best thing about this car is its speed and power


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