2011 Volkswagen Jetta SportWagen Consumer Review: Beware the ABS Module failure

2011 Volkswagen Jetta SportWagen - Consumer Review

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TDI Wagon (2.0L 4-cyl. Turbo Diesel 6-speed Automated Manual)

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Beware the ABS Module failure
By ca_dryheat on

Vehicle

2011 Volkswagen Jetta SportWagen TDI 4dr Wagon (2.0L 4cyl Turbodiesel 6AM)

Review

July 3, 2014 on I-5 in Los Angeles, the ABS module failed on our 2011 Sportwagen TDI. The module controls the power steering, a/c, brakes, airbags, etc... We get off the freeway, and drop off car at McKenna VW in Cerritos.

Problem diagnosed July 5, and I'm told the repair will be $3200. Service rep tells me to call Customer Care. I do this and start a case #. Four days later, I get a call - VW will contribute $700. "And we don't have to do a thing, since you're out of warranty," I am told. The car has 50,000 miles on the odo.

12 July - we finally get a call that the car is ready. $1860 is the final bill.

UPDATE - We sold this car in spring of 2015, before the VW emissions scandal broke, and purchased a Honda CR-V which we like very much.

Stay away from VW.

Took VW 5 days to get ABS module from Texas to California.

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Comments (1) Post a Comment
By orangelebaron
on 08/23/14 21:01 PM (PDT)

I think I'll pass on a VW. What good is saving money with great mpg, if you have to spend a ton of money on repairs for things that should not break?

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