2002 Volkswagen Golf Consumer Review: Good product, horrible dealer

2002 Volkswagen Golf Diesel - Consumer Review

Average Consumer Rating

98 Total Reviews

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Build Quality
Reliability Value
Good product, horrible dealer service...
By Trinity on


2002 Volkswagen Golf GLS TDI 4dr Hatchback (1.9L 4cyl Turbodiesel 5M)


My 2002 Volkswagen Golf has been reliable, but the air conditioning has a musty smell on hot days. The dealer can't fix the problem, until the warranty runs out. Then, for money, its fixable! Both headlights have burned out twice. this car is great on highway after 60 mph. The brakes are sof thought. Overall, if gas prices weren't going through the roof, I would trade it for real German car, like BMW 330Ci. the luxury package for $2,000 gets you two decent windows and mats...yes, mats. This car seems to maintain resale value, so I plan on keeping it until it hits 100,000 miles...then, it'll be a gift to a deserving soul, like a college student.

Best Features

Sound system, cloth seating, electric windows, back end, sun-roof, and gas mileage.

Worst Features

Improved brakes, larger tires, 2" longer wheelbase, more luggage room, better trained dealers, especially service managers and cashiers.
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