All these reviews are right about the roof leaking. And the oil consumption is because the turbo seals are defective. They know about about it, but I guess not bad enough for a recall. And the oil light doesnt even come on when your engine is 31/2 qts low! If you wait 5000K miles u r screwed because there is no oil left. And they can never fix the leaks. Had the car in so many times I gave up.
I can not believe that with all the scathing reviews of this car that it still has a four star overall rating.
I bought an 2008 EOS lux 2.0 for my wife 2 years ago. I have lost track of how many times it has been in the shop. Multiple issues, many top leaks, and still leaking, I just have up. The top broke 2 times, it burns oil at more than a quart every 1000 miles, which VW says is acceptable. I bought the car with 32K miles it now has 44K miles two years later, we hate the car and are upside down on it so I can not trade out.
The dealership, VW of South Charlotte, is horrid. The service writers will charge you to death if you do not watch carefully.
The customer care is worse.
When we first met you we were skeptical because we didnt believe you could be so cute, reliable, technically sound, fuel efficient, zippy and safe. We thought "surely there is a catch and why has this car had three owners in four years? What's going to fall apart on it?" We were looking for a good car for our teen and something fun for us parents to drive on the weekends. You had 35K miles and not a scratch on your candy apple red body. Your white interior was a bit weathered, but you matched our family. Do you remember that first test drive? We watched in awe as your German engineered top beautifully folded down into itself and tucked snugly in the trunk. Then we got on the road, just our little family. We turned on the radio and you started playing "because Im Happy, clap along if you know that happiness is the truth.". The truth is our family needed a little bit of happy. So, after discussion, we excitedly took you home. All of the neighbors oohed and ahhed. We took you everywhere and every time we got in, we were indeed Happy. Even in the winter, you held your own on Colorado roads. Your heated seats and heater worked great. Truthfully, though, you could have had brighter head beams, but we'll forgive you for that. You helped teach our daughter to drive and gave her a pal she was proud of and took beautiful care of. So, how cruel that only 18 months after you joined our family, a teen boy who was driving a Chevy Avalanche and texting rammed into the back of you at 20 miles an hour while you were stopped in traffic. He hit you with such force that you flew into the pick-up in front of you and you did exactly what you were built to do; you crunched up and took the impact in your front and protected the driving cage, never crushing into our teen daughter's body. She walked away with some bruised ribs from your straps and a bit of whiplash. You were pronounced totaled at the scene. But I'll never forget arriving at the scene and seeing those two huge pick-ups --one at your front and one at your rear-- with barely a scratch and our poor Happy in the middle -- crunched in front and dented in back taking the brunt of the impact for the 3-car accident...and our daughter, crying, but walking toward me. Thank you, Happy. RIP. We will always love you and miss you.
Let me tell you that VW has a transferable body paint warranty that can be used to buff out scratches and winterize the car's exterior paint job (this is great in Ohio winters.) This EOS has not given me much problems and has never left me stranded. I bought the car used in March 2013 and aside from one issue (the panel on the hard top not opening all the way) I have never had to bring the EOS to the shop. Oil changes every 5,000 miles. The top is so versatile and fun to drive. I have gotten as high as 35 MPG when I used 93 octane gas. Average about 27-30 MPG per tank. This car is great! All the features still work, but the roof is squeaky. To solve that problem I have ordered Krytox from amazon, albeit expensive I will lubricate the seals this fall.
I traded my Buick LaCrosse for this car because I wanted a convertible; so it was quite the change for me but I've really enjoyed driving my EOS. It is not really a sporty car in the sense that it can take tight curves at high speed like say, a Mazda Miata, but more like a sporty cruiser. No mechanical issues to speak of yet, so maybe I have lucked out compared to some of the other reviews written here. I chose a mechanic who is independent and focuses totally on foreign cars and the car checked out well. I think this car is a great value for what you get especially the moving hardtop which are typically on higher priced vehicles.