VW Lacks in Customer Service
By Mike on
Vehicle2002 Volkswagen Cabrio GLX 2dr Convertible (2.0L 4cyl 5M)
ReviewThis has been the worst built car I have ever owned. The transmission, a 5 speed, needed to be replaced at 35,000 miles. Since it was three months out of the time warranty, VW offered no customer support. This, along with numerous other minor problems, including the key lock breaking, check engine light coming on and off at different times, and many more, has led me to believe that VW's reputation for quality is only a myth. I will never buy a VW again and I will tell everyone I know not to buy a one.
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