I just bought my VW Beetle at Napleton's in Urbana, IL, and the team there made my experience so enjoyable. Matthew Morales was so personable, answering all my questions and making sure I got what I wanted. He made the whole process easy and fun, along with his manager, Derek. Billy walked me through the financing and warrenty process with his great sense of humor. I couldn't have asked for a better group to help me!