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Consumer Reviews for the Volkswagen Jetta

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Overall Consumer Rating
3.7 out of 5 stars67 Reviews
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  • 5 star
    (52%)
  • 4 star
    (13%)
  • 3 star
    (7%)
  • 2 star
    (10%)
  • 1 star
    (16%)
1 out of 5 stars

Manufacturer does not honor warranty work

Vincent Valentino, 07/07/2024
2024 Volkswagen Jetta
First off I like to say that I always like Volkswagen friends and family has them, but I never given the car as crappy as the one I bought from executive Volkswagen and New Haven, Connecticut. Since day one, I drove Off a lot with the vehicle, I noticed clunking coming from the front end. The transmission is very jerky And wants to shift down Shift. The alignment went off at least … eight times. I’ve been to 3 different dealerships Also, also in communication with the manufacturer with my Concerns and complaints they all Gave it an alignment and did not replace one time bolts only. When I receive the alignment printouts back, they were still in the red. They cannot correct the alignment repair attempts were made, and they still will not refund my money back. These cars are riddled with issues Apple CarPlay continuously disconnects. Climate control only blows, extreme hot or extreme clot, but nothing in the middle. Driver seat is jiggly on the track and door does not close properly. The list goes on. But nobody wants to take responsibility. The dealership say my car is perfectly fine. I have friends and family, the same exact and there is nothing to compare My car is clearly Faulty and the manufacturer does not want to take responsibility. Fathers and sons Volkswagen and Springfield ma Volkswagen of North Hampton ma And especially executive Volkswagen these guys are all criminals. They do not provide any valuable information or answer questions regarding technical Range of the vehicle when they describe vehicle is fine. And when you say you wanna record their phone call, they suddenly stop talking . I think this company went downhill, including their dealerships. They do not correspond with dealerships to make them take responsibility for damages. They cost of vehicle or manufacturing issues. Constantly give me the runaround. I’m currently working with a consumer attorney multiple specialist looking at my vehicle and they still deny it . I’m not sure what to do. I need help and I’m making payments on this vehicle and it’s leaking oil as well and they do not take responsibility. I can’t stress enough.
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