Used Tesla Model X for Sale in Arlington, TX
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Consumer Reviews for the Tesla Model X
Read recent reviews for the Tesla Model X
I leased Model X 2 month ago and suddenly one day driving back home it started showing sign to take it for service. When I called them they tried to do trouble shoot over the phone but guy could not figure out and asked me to take the car to their service center. My closest service center is Syosset, NY. When next day morning I planned to take the car I tried to call them so they can expect me and have a loaner for me ready. You can't get hold of anyone. It goes into circle press 1 -2-3 and back to zero. They want you to make appointment on the tesla app. I had already made one appointment on tesla app for my blue tooth repair few days ago as it was having echo and they were supposed to send me a mobile repair person to my house. Now the app does not have option to make 2 appointment. To make another you have to cancel the first. After spending an hour trying to get hold of someone in syosset service center I decided to just drive down without appointment. At that point I realized car is dead. It will not turn on. I called the emergency road service they send someone to get my car towed to service center. That place is depressing. There are only two people there who are busy talking to people who come in that's why they don't pick up the phone. I guess Tesla is over confident they won't have problem in their car so why to waste money on service centers. The guy finally took my info and tell me car will be here for few days for diagnostics, we don't have loaner car and will give you uber voucher. They send $300 uber voucher and told me that we will stay in touch with text. I was in shock. I am a Physician go to few different places in a day. I can't uber every where. Is there an option for renal car? NO!! Good Luck! I took my son's car and told him to use uber for his job. After 2 days I get a text form the guy who never even told me his name that car will take some time. It needs replacement of rear drive unit we have to order it I have sent you another Uber Voucher for $500. That was last text I have received from then. Two days alter uber voucher got canceled without any notification. I texted them but there is no response. No further notice what's happening with car. I gave them car on 08/06/20 and today is 08/14/20. Last heard from them was 08/09. No matter how good is the car what we need is a better service. I have always leased cars because we can't afford to wake up and the car is having problem. Sometimes I run to the ER in the night as well. We need a dependable car. I never spent more than an hour in Lexus, BMW, Audi service stations. There was always someone who will talk to you and keep things ready for you before you are there. Do we really have time for this crap?? What if you don't have another car can you take uber to go around, if you can then yes take this expensive car and ride uber. What if I am on a long drive and car is broken? They take forever to fix this non-sense system. This is a terrible buy if you depend on car. This is not a dependable car. Yes! it has nice features, self drive, electric car, good for fun but if it's not dependable car. I would prefer to return this car. I called there sales person and he is going to look into what's happening and get back to me because he is the only person I could get hold off to talk to. Tesla Cars have terrible service!! Stay away from this till they invest in their service. It's hit or miss system. Some have no problem and happy with it. But should we get this car depending on luck? Two of my friends who were excited to get this car after I got are thinking again and I doubt they will buy this car. Even after hearing all this you decided to get one don't forget to pray everyday that car don't give any problem
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