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Suzuki
Grand Vitara
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  • 2009 Suzuki Grand Vitara Luxury in Dark Blue
    51,200 miles
    Dealer:  (1)
    12.9 mi away
    Stock# 292664775
    List

    $9,438

    *
    Est. Loan: $193/mo

    Keffer Mazda - Huntersville / North Carolina

    Located 13 miles away from Charlotte, NC

    Dealer Review:

    I went in thinking that I would have a great experience at Keffer Mazda in Huntersville, NC. I had begun communication with Amanda, internet sales manager, on a Monday about a silver 2015 Mazda 3 that had 24,986 miles on it. The vehicle was listed on cargurus.com and the Keffer Mazda website for the price of $15,997. The next day, a Tuesday, the price on all websites had been raised to $16,977 and all of the photos had been updated with better quality pictures. My immediate thought was that as soon as I had shown interest, they went in and raised the price almost $1000. Luckily, I had printed out a page Monday showing the original price of the car so with that in hand, I still felt okay about keeping my appointment to view the car. My appointment was on Saturday and Amanda kept in touch with me via text, email, and telephone until the appointment day. She even texted me the carfax report for the Mazda 3 when I asked for it. Bottom line, she knew exactly what car I was coming in to see. She also knew that I was driving almost 2 hours to their dealership. When I arrived I was greeted by Otis and Amanda. Amanda said that Otis would be helping me that day. Otis was very friendly. There was a hold up with my test drive, however, and this is when things got very weird. Kyle, used car manager, approaches me and informs me that a new grill and bumper had been ordered for the car and a new paint job is scheduled but that I can still test drive the car. Okay. . . carfax reported no accidents. A few minutes later, Chris, new cars manager, comes in to tell me why it is taking so long. There are cups and things in the car because they had just gotten the car in and had no time to detail it. What? The car in the pictures looked pretty darned detailed to me not to mention the grill, bumper, and paint job looked perfect. Finally, Otis comes to get me so that I can test drive the silver 2015 Mazda 3. We walk out and there is a blue sedan sitting there. The one I am supposed to look at is a hatchback. I take a look at the front of the car and the grill is almost split in half with big dents all around. I open the car door and there are no leather seats. The seats are upholstery with dog fur and dog pee stains everywhere. I wouldn't have even tried to sit in that disgusting lemon. I looked at Otis and asked if he was sure that this is the car that I was supposed to look at? We go back inside and he is off to check with someone. At this point, I have been at Keffer for an hour with no test drive. After about 20 or more minutes, Otis comes back to say that he has another CX3 for me to look at. I got my trusty printout out of my purse at this point. It's a Mazda 3, silver, here it is right here on the paper. Amanda even sent me the carfax. Otis is off again. Another 20 or more minutes. I arrived at the dealership at 10:40 am and I finally got to test drive the correct vehicle at 12:20 pm. After that came the negotiations. They refused to even consider honoring the original price that was posted for the car. Otis checked with his manager(s) and they told him to tell me that it was some automatic price that the internet came up with, not Keffer. I reminded Otis that this price was on Keffer's own website and that they have to input data into their own site. He had to shrug on it because it seemed like he knew his hands were tied. Next, I am shown what my payments are on the $16, 977 price and with taxes, tags, and such the net price came to $18,000 some dollars. I again mention that I want a payment plan based on the $15, 997 price. Otis tries to go to his managers one more time. Otis come back with more weird excuse. That $1000 price difference is because the $15,997 didn't include taxes, tags, and such. I tell Otis that I did see where additional taxes, etc. where added to the $16, 977 price bringing the net price to over $18,000. Basically, they wanted me to think that the price increased $1000 the day after I asked about it because the $1000 increase was meant to reflect the net price as being $16,977. Why was my payment paper showing a net price of over $18,000? Silly, Keffer, tricks are for kids, not a grown woman who makes a living as a financial counselor (and they knew what I did for a living, lol.) Admittedly, my credit is not perfect and I had no down payment. However, Keffer could have done things so much differently. They should have shown me the car that they knew I was coming to see to start with then tried to show me other cars if that car was going to be out of my reach. Next, Keffer should know better than to jack up the price of a vehicle online after a potential customer shows interest. Most people would know better than to think a supposedly reputable dealer would allow some internet phantom invent incorrect prices on their cars. Sure, they were very nice and friendly all the while they were insulting my intelligence with a smile on their faces. Left with a bitter taste instead of a car.

    Features and Specs:

    Description: Used 2009 Suzuki Grand Vitara Luxury with AWD/4WD, Tire Pressure Warning, Rear Bench Seats, Audio and cruise controls on steering wheel, Stability Control.
    Engine: 4-cylinders
    Drive Wheel Configuration: four wheel drive
    20 Combined MPG (19 City/23 Highway)

    Listing Information:

    Certified Pre-Owned: No

  • 2003 Suzuki Grand Vitara Base in Silver
    172,528 miles
    Dealer:  (3)
    35.4 mi away
    Stock# 289402135
    List

    $3,988

    *
    Est. Loan: $82/mo

    Gerry Wood Chrysler Dodge Jeep Ram - Salisbury / North Carolina

    Located 35 miles away from Charlotte, NC

    Dealer Review:

    I am writing this in hopes that it will find its way to the very top office and in turn maybe some recognition will be forthcoming. I personally want to thank a few of your staff specifically Brett Colburn, Travis Williams and Cathy Crisp. Throughout the sales process they were very patient, kind, and even insightful providing information on things I forgot to ask about. They addressed all questions and concerns in a professional, knowledgeable and non-car salesman fashion…I appreciate that! They allowed time in their shop to have the car inspected in detail on their lift. Their expertise and commitment to providing top notch quality vehicles gave me great comfort in purchasing the 2008 Dodge Viper from you. I was impressed with your honesty, integrity, and straightforward approach to selling a car. Having the extra bonus of feeling a personal bond with these individuals is even more unique…… And there is even more…. Brett Colburn went above and beyond with the whole process PLUS…. helping with a transport company for pickup and delivery of my new purchase all the way to New Hampshire. He communicated extensively with the transport company to assure on time pickup and delivery three days after the sale!!! These guys even went so far as to find a car cover in their shop to provide extra protection to my vehicle being shipped. The car arrived early and in perfect condition. Unbelievable experience!! I will recommend this dealership to all of my friends!!! Thank you ALL again!! Ken

    Features and Specs:

    Description: Used 2003 Suzuki Grand Vitara Base with Rear Bench Seats, Audio and cruise controls on steering wheel, Fold Flat Rear Seats.
    Engine: 6-cylinders
    Transmission: Automatic
    Drive Wheel Configuration: rear wheel drive
    18 Combined MPG (17 City/20 Highway)

    Listing Information:

    Certified Pre-Owned: No

  • 2013 Suzuki Grand Vitara Limited in Black
    110,900 miles
    Dealer:  (0)
    44.2 mi away
    Stock# 283257848
    List

    $9,292

    *
    Est. Loan: $174/mo

    King Suzuki of Hickory - Hickory / North Carolina

    Located 44 miles away from Charlotte, NC

    Features and Specs:

    Description: Used 2013 Suzuki Grand Vitara Limited with Tire Pressure Warning, Audio and cruise controls on steering wheel, Stability Control, Heated seats, Auto Climate Control.
    Engine: 4-cylinders
    Drive Wheel Configuration: rear wheel drive
    21 Combined MPG (19 City/25 Highway)

    Listing Information:

    Certified Pre-Owned: No

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Consumers Review the Suzuki Grand Vitara

Read recent reviews for the Suzuki Grand Vitara
Overall Consumer Rating
4.4438 Reviews
Write a reviewSee all 438 reviews
  • 5
    (64%)
  • 4
    (23%)
  • 3
    (8%)
  • 2
    (3%)
  • 1
    (2%)
2010 Suzuki Grand Vitara XSport
Jimmy Cruz,05/21/2010
I have been a Ford Rangers STX 2005 owner for 2+ years. My first Suzuki now the 2010 Grand Vitara. The new 2010 Grand Vitara is excellent to drive. Most of my miles are in rural and center of the island of Puerto Rico, to my business and from work and support driving for my supermarket and Sport Bar work. The Grand Vitara is very secure to drive. It gets around 22 to 23 mpg on the highway and around 21 around town. It is highway quite and all the features are very functional. All function through the radio speaker nice, the warranty is great for 7 year or 100,000 miles. Comfort is outstanding. Give this small SUV a second look before you have a decision to by a new SUV.
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