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Used Mercedes-Benz CLA-Class for Sale

252 listings
  • New Listing
    51,489 miles
    No accidents, 2 Owners, Personal use
    4cyl Automated Manual
    EchoPark Automotive Houston (North Freeway) (14 mi away)
    Free delivery available*
    Back-up camera
    Bluetooth
    Heated seats
    Leather Seats
    Sunroof/Moonroof
    +more

    Located in Houston, TX / 14 miles away from Houston, TX

    At EchoPark, we have thousands of new-to-you, low-mileage vehicles, each with a free CarFax report with no reported accidents. Our vehicles are up to ...

    Dealer Review:

    Professional, friendly and fast. Alvin worked with my situation and got me rolling. I would definitely suggest anyone shopping for a vehicle to stop there first. Thank me later

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    29 Combined MPG (24 City/37 Highway)

    Listing Information:

    VIN: WDDSJ4EB1JN640879
    Stock: YJN640879
    Certified Pre-Owned: No
    Listed since: 05-19-2022

  • 26,582 miles
    No accidents, 1 Owner, Personal use only
    4cyl Automated Manual
    Lone Star Chevrolet (23 mi away)
    Back-up camera
    Bluetooth
    Sunroof/Moonroof
    Upgraded Headlights
    Power Driver Seat
    +more

    Located in Houston, TX / 23 miles away from Houston, TX

    2020 Mercedes-Benz CLA 250. 1-Owner. Clean Carfax. PREMIUM PACKAGE, DRIVER ASSISTANCE PACKAGE, MULTIMEDIA PACKAGE, Head-Up Display, Blind Spot Assist,...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    28 Combined MPG (25 City/35 Highway)

    Listing Information:

    VIN: WDD5J4GB5LN062847
    Stock: TLN062847
    Certified Pre-Owned: No
    Listed since: 05-17-2022

  • 47,485 miles
    No accidents, 2 Owners, Personal use
    4cyl Automated Manual
    EchoPark Automotive Houston (North Freeway) (14 mi away)
    Free delivery available*
    AWD/4WD
    Back-up camera
    Bluetooth
    Heated seats
    Sunroof/Moonroof
    +more

    Located in Houston, TX / 14 miles away from Houston, TX

    At EchoPark, we have thousands of new-to-you, low-mileage vehicles, each with a free CarFax report with no reported accidents. Our vehicles are up to ...

    Dealer Review:

    Professional, friendly and fast. Alvin worked with my situation and got me rolling. I would definitely suggest anyone shopping for a vehicle to stop there first. Thank me later

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    27 Combined MPG (24 City/32 Highway)

    Listing Information:

    VIN: WDDSJ4GB9KN702222
    Stock: PKN702222
    Certified Pre-Owned: No
    Listed since: 03-18-2022

  • 47,554 miles
    No accidents, 2 Owners, Personal use
    4cyl Automated Manual
    Koncept Motor Cars (22 mi away)
    Bluetooth
    Keyless Entry/Start
    Upgraded Headlights
    Power Driver Seat
    Tire Pressure Warnin...
    +more

    Located in Houston, TX / 22 miles away from Houston, TX

    SELL US YOUR CAR FOR $1,000 MORE THAN CARMAX! PRE-OWNED RATES STARTING @ 1.9% INSTANT CREDIT APPROVALS ONLINE! EXCELLENT / BAD CREDIT OK! ASK FOR THE ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    30 Combined MPG (26 City/38 Highway)

    Listing Information:

    VIN: WDDSJ4EB2GN301380
    Stock: MT1011
    Certified Pre-Owned: No
    Listed since: 05-17-2022

  • Certified Pre-Owned
    Mercedes-Benz Certified Pre-Owned Program
    • Rigorous multipoint inspection
    • CARFAX® Vehicle History Report™
    • 7-day/500-mile Exchange Privilege
    19,695 miles
    No accidents, 1 Owner, Personal use
    4cyl Automated Manual
    Mercedes-Benz of Houston Greenway (10 mi away)
    Home delivery*
    Back-up camera
    Bluetooth
    Blind Spot Monitorin...
    Power Driver Seat
    Tire Pressure Warnin...
    +more

    Located in Houston, TX / 10 miles away from Houston, TX

    Blind Spot Assist Smartphone Integration Keyless Start Bluetooth Connection Black Headliner Black; Mb-Tex Leatherette Seat Trim Night Black Sail Patte...

    Dealer Review:

    It was a great experience. From Carolyn in sales, to Roley in Finance, and the best, Chance in orienting me for 90 mins on the my first electric car. What an amazing job he did. Great teacher, and very passionate about what he does. Very knowledgeable and willing to share his wisdom in a very effective manner. The only matter that is confusing and no one had clarity was the 7500.00 credit from Government and the certification needed.

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    29 Combined MPG (24 City/37 Highway)

    Listing Information:

    VIN: WDDSJ4EB6KN722706
    Stock: KN722706
    Certified Pre-Owned: Yes
    Listed since: 05-04-2022

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  • 40,031 miles
    No accidents, 1 Owner, Personal use only
    4cyl Automated Manual
    Northwest Dodge Chrysler Jeep Ram (24 mi away)
    AWD/4WD
    Back-up camera
    Bluetooth
    Sunroof/Moonroof
    Upgraded Headlights
    +more

    Located in Houston, TX / 24 miles away from Houston, TX

    1 - Owner Clean Carfax, Fresh Oil & Filter change, Passed 124 point quality inspection, ABS brakes, Air Conditioning, AMG Advanced Performance Seat Pa...

    Dealer Review:

    They are nice know there business an very professional

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    25 Combined MPG (23 City/29 Highway)

    Listing Information:

    VIN: WDD5J5BB2LN063984
    Stock: TN63984
    Certified Pre-Owned: No
    Listed since: 04-21-2022

  • 96,890 miles
    No accidents, 3 Owners, Personal use
    4cyl Automated Manual
    Auto Outlet - Houston (13 mi away)
    AWD/4WD
    Bluetooth
    Heated seats
    Sunroof/Moonroof
    Upgraded Headlights
    +more

    Located in Houston, TX / 13 miles away from Houston, TX

    Welcome to AUTOOUTLET USED CAR DEALER LOCATED AT 4301 MANGUM RD HOUSTON TEXAS 77092! We offer a wide variety of pre-owned quality hand picked vehicles...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    27 Combined MPG (24 City/32 Highway)

    Listing Information:

    VIN: WDDSJ4GB9EN146353
    Stock: 10385
    Certified Pre-Owned: No

  • 87,860 miles
    No accidents, 2 Owners, Rental vehicle
    4cyl Automated Manual
    Houston Direct Auto (11 mi away)
    Back-up camera
    Bluetooth
    Power Driver Seat
    Tire Pressure Warnin...
    USB Inputs
    +more

    Located in Houston, TX / 11 miles away from Houston, TX

    2018 Mercedes-Benz CLA 250Clean CARFAX.24/37 City/Highway MPGCosmos Black Metallic 2018 Mercedes-Benz 4D Sedan CLA CLA 250 7 Speed Dual Clutch DCT 2.0...

    Dealer Review:

    I visited the dealership to look at a vehicle listed as "coming soon" It was dirty (expected that) and was in need of few (4) items to be repaired which the salesman claimed would take care of when it was detailed. After the test drive I made a down payment and agreed to close the deal and take delivery in a week. I called the day before the week had lapsed (salesman was supposed to "call me") and the salesman said it was ready. I went to pick up the car and when the brought it out it was poorly detailed and no items were repaired. I addressed these items with the salesman and he took the vehicle back to the service area only to return with one item repaired and said parts where needed to complete the other items. He created a service order (I have a copy) for those items said he would submit it and gave me a contact in the service department and said they would "call me". After a week I called them. I was told they weren't aware of the service order and asked who my salesman was and they would "call me right back" After a day I called the service manager and was told to bring the car in they had received the parts. I took in the car and said I was here for my appointment to which the service man says "what appointment" He looks at the vehicle takes pictures of items to be repaired (which the salesman had already done when he submitted the service order) and says this one item costs $300 and will need management approval! He told me the service manager will order the parts and "call me" That call never came. I called the service manager and after 3 more "I'll call you" was told parts are ready. I bring the Vehicle back and they repair one item and said they ordered the wrong part (the part that was supposedly $300). Of course they said they'll order it and "call me" I tried to contact them several times only to get excuses and that they will "call me". The solution to the problem is that of company loyalty. If the sales and service really cared for their role in the organization they could do it by providing good customer service. Also proper training of the sales staff to understand the limitations of the service department and help them provide better customer service.

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    29 Combined MPG (24 City/37 Highway)

    Listing Information:

    VIN: WDDSJ4EB0JN596082
    Stock: 596082
    Certified Pre-Owned: No
    Listed since: 09-07-2021

  • 25,768 miles
    No accidents, 1 Owner, Personal use
    4cyl Automated Manual
    West Houston Subaru (24 mi away)
    Back-up camera
    Bluetooth
    Sunroof/Moonroof
    Upgraded Headlights
    Power Driver Seat
    +more

    Located in Houston, TX / 24 miles away from Houston, TX

    Dealer Review:

    Reserved a CrossTrek from this dealership. Delivery was on time. We paid cash so transaction was quick.

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    28 Combined MPG (25 City/35 Highway)

    Listing Information:

    VIN: WDD5J4GB3LN038286
    Stock: LN038286
    Certified Pre-Owned: No
    Listed since: 05-11-2022

  • New Listing
    71,166 miles
    No accidents, 3 Owners, Personal use
    4cyl Automated Manual
    Koncept Motor Cars (22 mi away)
    Bluetooth
    Heated seats
    Keyless Entry/Start
    Power Driver Seat
    Tire Pressure Warnin...
    +more

    Located in Houston, TX / 22 miles away from Houston, TX

    SELL US YOUR CAR FOR $1,000 MORE THAN CARMAX! PRE-OWNED RATES STARTING @ 1.9% INSTANT CREDIT APPROVALS ONLINE! EXCELLENT / BAD CREDIT OK! ASK FOR THE ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    30 Combined MPG (26 City/38 Highway)

    Listing Information:

    VIN: WDDSJ4EB7GN393781
    Stock: M1065
    Certified Pre-Owned: No
    Listed since: 05-23-2022

  • 99,579 miles
    1 Accident, 2 Owners, Corporate fleet vehicle
    4cyl Automated Manual
    Houston Direct Auto (11 mi away)
    AWD/4WD
    Bluetooth
    Power Driver Seat
    Tire Pressure Warnin...
    USB Inputs
    +more

    Located in Houston, TX / 11 miles away from Houston, TX

    2016 Mercedes-Benz CLA 250 4MATIC 24/33 City/Highway MPGGray 2016 Mercedes-Benz 4D Sedan CLA CLA 250 7-Speed Double-clutch 2.0L I4 Turbocharged 24/33 ...

    Dealer Review:

    I visited the dealership to look at a vehicle listed as "coming soon" It was dirty (expected that) and was in need of few (4) items to be repaired which the salesman claimed would take care of when it was detailed. After the test drive I made a down payment and agreed to close the deal and take delivery in a week. I called the day before the week had lapsed (salesman was supposed to "call me") and the salesman said it was ready. I went to pick up the car and when the brought it out it was poorly detailed and no items were repaired. I addressed these items with the salesman and he took the vehicle back to the service area only to return with one item repaired and said parts where needed to complete the other items. He created a service order (I have a copy) for those items said he would submit it and gave me a contact in the service department and said they would "call me". After a week I called them. I was told they weren't aware of the service order and asked who my salesman was and they would "call me right back" After a day I called the service manager and was told to bring the car in they had received the parts. I took in the car and said I was here for my appointment to which the service man says "what appointment" He looks at the vehicle takes pictures of items to be repaired (which the salesman had already done when he submitted the service order) and says this one item costs $300 and will need management approval! He told me the service manager will order the parts and "call me" That call never came. I called the service manager and after 3 more "I'll call you" was told parts are ready. I bring the Vehicle back and they repair one item and said they ordered the wrong part (the part that was supposedly $300). Of course they said they'll order it and "call me" I tried to contact them several times only to get excuses and that they will "call me". The solution to the problem is that of company loyalty. If the sales and service really cared for their role in the organization they could do it by providing good customer service. Also proper training of the sales staff to understand the limitations of the service department and help them provide better customer service.

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    27 Combined MPG (24 City/33 Highway)

    Listing Information:

    VIN: WDDSJ4GB5GN364681
    Stock: 364681
    Certified Pre-Owned: No
    Listed since: 02-08-2022

  • 71,714 miles
    No accidents, 2 Owners, Personal use
    4cyl Automated Manual
    Koncept Motor Cars (22 mi away)
    Back-up camera
    Bluetooth
    Power Driver Seat
    Tire Pressure Warnin...
    USB Inputs
    +more

    Located in Houston, TX / 22 miles away from Houston, TX

    SELL US YOUR CAR FOR $1,000 MORE THAN CARMAX! PRE-OWNED RATES STARTING @ 1.9% INSTANT CREDIT APPROVALS ONLINE! EXCELLENT / BAD CREDIT OK! ASK FOR THE ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    29 Combined MPG (24 City/37 Highway)

    Listing Information:

    VIN: WDDSJ4EB3JN604675
    Stock: KT1907
    Certified Pre-Owned: No
    Listed since: 02-26-2022

  • 6,742 miles
    4cyl Automated Manual
    Mercedes-Benz of Houston Greenway (10 mi away)
    Home delivery*
    Back-up camera
    Bluetooth
    Heated seats
    Sunroof/Moonroof
    Keyless Entry/Start
    +more

    Located in Houston, TX / 10 miles away from Houston, TX

    Premium Package Panorama Sunroof Sun/Moonroof Wheels: 18" 5-Spoke Alloy Smartphone Integration Matte Black Ash Wood Trim 12-Color Interior Ambient Lig...

    Dealer Review:

    It was a great experience. From Carolyn in sales, to Roley in Finance, and the best, Chance in orienting me for 90 mins on the my first electric car. What an amazing job he did. Great teacher, and very passionate about what he does. Very knowledgeable and willing to share his wisdom in a very effective manner. The only matter that is confusing and no one had clarity was the 7500.00 credit from Government and the certification needed.

    AutoCheck Vehicle History Summary Unavailable.

    Features and Specs:

    29 Combined MPG (24 City/37 Highway)

    Listing Information:

    VIN: WDDSJ4EB1KN750641
    Stock: KN750641
    Certified Pre-Owned: No
    Listed since: 05-24-2022

  • New Listing
    84,117 miles
    No accidents, 3 Owners, Personal use only
    4cyl Automated Manual
    Koncept Motor Cars (22 mi away)
    Back-up camera
    Bluetooth
    Power Driver Seat
    Tire Pressure Warnin...
    USB Inputs
    +more

    Located in Houston, TX / 22 miles away from Houston, TX

    SELL US YOUR CAR FOR $1,000 MORE THAN CARMAX! PRE-OWNED RATES STARTING @ 1.9% INSTANT CREDIT APPROVALS ONLINE! EXCELLENT / BAD CREDIT OK! ASK FOR THE ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    30 Combined MPG (26 City/38 Highway)

    Listing Information:

    VIN: WDDSJ4EB7GN297682
    Stock: M1058
    Certified Pre-Owned: No
    Listed since: 05-23-2022

  • 104,527 miles
    No accidents, 3 Owners, Personal use
    4cyl Automated Manual
    Mercedes-Benz of Houston Greenway (10 mi away)
    Home delivery*
    Back-up camera
    Bluetooth
    Heated seats
    Navigation
    Sunroof/Moonroof
    +more

    Located in Houston, TX / 10 miles away from Houston, TX

    Multimedia Package Premium 1 Package Sport Package Panorama Sunroof Parktronic W/Active Parking Assist Sun/Moonroof Black Ash Wood Trim Rear Spoiler B...

    Dealer Review:

    It was a great experience. From Carolyn in sales, to Roley in Finance, and the best, Chance in orienting me for 90 mins on the my first electric car. What an amazing job he did. Great teacher, and very passionate about what he does. Very knowledgeable and willing to share his wisdom in a very effective manner. The only matter that is confusing and no one had clarity was the 7500.00 credit from Government and the certification needed.

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    30 Combined MPG (26 City/38 Highway)

    Listing Information:

    VIN: WDDSJ4EB7EN047162
    Stock: EN047162
    Certified Pre-Owned: No
    Listed since: 05-18-2022

  • 32,401 miles
    No accidents, 2 Owners, Corporate fleet vehicle
    4cyl Automated Manual
    Texas Auto North (17 mi away)
    AWD/4WD
    Back-up camera
    Bluetooth
    Power Driver Seat
    Tire Pressure Warnin...
    +more

    Located in Houston, TX / 17 miles away from Houston, TX

    *2018 MERCEDES-BENZ CLA250 4MATIC AUTOMATIC 2.0L I4 F. BEAUTIFUL SILVER (POLAR SILVER METALLIC) EXTERIOR WITH BLACK LEATHER INTERIOR.-4MATIC-PREMIUM P...

    Dealer Review:

    They say customers come first really wanted a car the next day the sold it to another car dealership very disappointed called soon as they opened up and they said they sold it already wouldn’t recommend this place.

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    27 Combined MPG (24 City/32 Highway)

    Listing Information:

    VIN: WDDSJ4GB6JN505913
    Stock: NP505913
    Certified Pre-Owned: No
    Listed since: 03-09-2022

  • 66,294 miles
    No accidents, 2 Owners, Personal use
    4cyl Automated Manual
    Mercedes-Benz of Houston North (23 mi away)
    Home delivery*
    Back-up camera
    Bluetooth
    Heated seats
    Sunroof/Moonroof
    Blind Spot Monitorin...
    +more

    Located in Houston, TX / 23 miles away from Houston, TX

    Panorama Sunroof Heated Front Seats Sun/Moonroof Wheels: 18" 5-Spoke Alloy Convenience Package Smartphone Integration Ambient Lighting (12 Colors) Key...

    Dealer Review:

    I really liked working with Gordon Barnes when ordering my GLE. He is knowledgeable, responsive and friendly. I worked with Gordon Barnes based on a friend’s high praise of him and I am so glad we did. He kept me apprised of my order status throughout the process. I will use him again in the future and will refer my friends to him, too.

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    29 Combined MPG (24 City/37 Highway)

    Listing Information:

    VIN: WDDSJ4EB0JN537615
    Stock: JN537615
    Certified Pre-Owned: No
    Listed since: 05-07-2022

  • 103,626 miles
    No accidents, 2 Owners, Corporate fleet vehicle
    4cyl Automated Manual
    Houston Direct Auto (11 mi away)
    Back-up camera
    Bluetooth
    Power Driver Seat
    Tire Pressure Warnin...
    USB Inputs
    +more

    Located in Houston, TX / 11 miles away from Houston, TX

    2016 Mercedes-Benz CLA 25026/38 City/Highway MPGGray 2016 Mercedes-Benz 4D Sedan CLA CLA 250 7-Speed Double-clutch 2.0L I4 Turbocharged 26/38 City/Hig...

    Dealer Review:

    I visited the dealership to look at a vehicle listed as "coming soon" It was dirty (expected that) and was in need of few (4) items to be repaired which the salesman claimed would take care of when it was detailed. After the test drive I made a down payment and agreed to close the deal and take delivery in a week. I called the day before the week had lapsed (salesman was supposed to "call me") and the salesman said it was ready. I went to pick up the car and when the brought it out it was poorly detailed and no items were repaired. I addressed these items with the salesman and he took the vehicle back to the service area only to return with one item repaired and said parts where needed to complete the other items. He created a service order (I have a copy) for those items said he would submit it and gave me a contact in the service department and said they would "call me". After a week I called them. I was told they weren't aware of the service order and asked who my salesman was and they would "call me right back" After a day I called the service manager and was told to bring the car in they had received the parts. I took in the car and said I was here for my appointment to which the service man says "what appointment" He looks at the vehicle takes pictures of items to be repaired (which the salesman had already done when he submitted the service order) and says this one item costs $300 and will need management approval! He told me the service manager will order the parts and "call me" That call never came. I called the service manager and after 3 more "I'll call you" was told parts are ready. I bring the Vehicle back and they repair one item and said they ordered the wrong part (the part that was supposedly $300). Of course they said they'll order it and "call me" I tried to contact them several times only to get excuses and that they will "call me". The solution to the problem is that of company loyalty. If the sales and service really cared for their role in the organization they could do it by providing good customer service. Also proper training of the sales staff to understand the limitations of the service department and help them provide better customer service.

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: No

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    30 Combined MPG (26 City/38 Highway)

    Listing Information:

    VIN: WDDSJ4EB3GN310153
    Stock: 310153
    Certified Pre-Owned: No
    Listed since: 10-05-2021

  • Stock photo © EVOX Images **
    122,719 miles
    No accidents, 1 Owner, Personal use only
    4cyl Automated Manual
    Reliable Auto Sales (9 mi away)
    Back-up camera
    Bluetooth
    Power Driver Seat
    Tire Pressure Warnin...
    USB Inputs
    +more

    Located in Houston, TX / 9 miles away from Houston, TX

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: Yes

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    29 Combined MPG (24 City/36 Highway)

    Listing Information:

    VIN: WDDSJ4EB7HN418146
    Certified Pre-Owned: No

  • 100,499 miles
    1 Accident, 4 Owners, Personal use only
    4cyl Automated Manual
    Houston Direct Auto (11 mi away)
    Back-up camera
    Bluetooth
    Heated seats
    Navigation
    Power Driver Seat
    +more

    Located in Houston, TX / 11 miles away from Houston, TX

    Dealer Review:

    I visited the dealership to look at a vehicle listed as "coming soon" It was dirty (expected that) and was in need of few (4) items to be repaired which the salesman claimed would take care of when it was detailed. After the test drive I made a down payment and agreed to close the deal and take delivery in a week. I called the day before the week had lapsed (salesman was supposed to "call me") and the salesman said it was ready. I went to pick up the car and when the brought it out it was poorly detailed and no items were repaired. I addressed these items with the salesman and he took the vehicle back to the service area only to return with one item repaired and said parts where needed to complete the other items. He created a service order (I have a copy) for those items said he would submit it and gave me a contact in the service department and said they would "call me". After a week I called them. I was told they weren't aware of the service order and asked who my salesman was and they would "call me right back" After a day I called the service manager and was told to bring the car in they had received the parts. I took in the car and said I was here for my appointment to which the service man says "what appointment" He looks at the vehicle takes pictures of items to be repaired (which the salesman had already done when he submitted the service order) and says this one item costs $300 and will need management approval! He told me the service manager will order the parts and "call me" That call never came. I called the service manager and after 3 more "I'll call you" was told parts are ready. I bring the Vehicle back and they repair one item and said they ordered the wrong part (the part that was supposedly $300). Of course they said they'll order it and "call me" I tried to contact them several times only to get excuses and that they will "call me". The solution to the problem is that of company loyalty. If the sales and service really cared for their role in the organization they could do it by providing good customer service. Also proper training of the sales staff to understand the limitations of the service department and help them provide better customer service.

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    30 Combined MPG (26 City/38 Highway)

    Listing Information:

    VIN: WDDSJ4EB3EN154970
    Stock: 154970
    Certified Pre-Owned: No
    Listed since: 04-18-2022

  • 61,139 miles
    2 Accidents, 2 Owners, Personal use
    4cyl Automated Manual
    Koncept Motor Cars (22 mi away)
    Bluetooth
    Heated seats
    Sunroof/Moonroof
    Keyless Entry/Start
    Upgraded Headlights
    +more

    Located in Houston, TX / 22 miles away from Houston, TX

    SELL US YOUR CAR FOR $1,000 MORE THAN CARMAX! PRE-OWNED RATES STARTING @ 1.9% INSTANT CREDIT APPROVALS ONLINE! EXCELLENT / BAD CREDIT OK! ASK FOR THE ...

    AutoCheck Vehicle History Summary

    Accident Free Vehicle: No

    Personal Use Only: Yes

    History Provider: AutoCheck

    Title Details: Clean Title

    Salvage Vehicle: No

    Frame Damage: No

    Theft History: No

    Lemon Status: No

    Free History Report: No

    Features and Specs:

    30 Combined MPG (26 City/38 Highway)

    Listing Information:

    VIN: WDDSJ4EB5FN222915
    Stock: M1073
    Certified Pre-Owned: No
    Listed since: 05-23-2022

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Consumer Reviews for the Mercedes-Benz CLA-Class

Read recent reviews for the Mercedes-Benz CLA-Class
Overall Consumer Rating
3.9 out of 5 stars79 Reviews
Write a reviewSee all 79 reviews
  • 5
    (52%)
  • 4
    (18%)
  • 3
    (13%)
  • 2
    (6%)
  • 1
    (11%)
5 out of 5 stars
A COMPLETELY NEW CLA
TOM,05/20/2020
I recently traded my old 2016 CLA 250 for a new 2020 CLA 250. Although I was happy with my 2016 the new model is totally different and substantially better. The previous negative review must have been out of the USA (and was a 2019 model) since MB doesn't even sell the 220 model in the US. I have had mine for 6 months and love it. It is significantly quieter and quicker and has a … smoother ride. The interior is plush and tops in its class. The user interface is incredible and you talk to "Mercedes" to accomplish tasks, etc. And make sure you get the ambient lighting package which is just simply cool. I recently went on an extended road trip and got 37-41 MPG at 74-84 mph on cruise control. Not bad. It all boils down to personal preference for sure but most drivers will really enjoy and appreciate this car!
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