Used Mazda 6 for Sale in Charlotte, NC
Mazda of South Charlotte - Pineville / North Carolina
Located 9 miles away from Charlotte, NC
Purchased a Certified Pre-owned 2018 Mazda6 last week. Pretty much everything was taken care of via phone and e-mails since I do not live near the dealership. I worked with Scott Bonack and Don Reese and felt that both were straightforward in answering my questions and addressing concerns. They arranged for an Uber to get me from the airport to the dealer and had paperwork ready upon my arrival. My only issue with the transaction is that I was told the CPO warranty included 12 months/12,000 miles comprehensive coverage IN ADDITION to the remaining factory warranty, plus 7 yrs/100,000 miles powertrain coverage. It was explained differently at the dealership, where I was told by the finance rep that the CPO comprehensive warranty included EITHER the remaining factory warranty OR the CPO warranty of 12 months/12,000 miles, whichever was longer. To me, that made a big difference as I negotiated the purchase price factoring in the value of that warranty coverage. It was explained that this discrepancy was the result of poor communication within the dealership and the either/or scenario was a recent change by Mazda that was known to the finance rep but not the sales guys on the front line. Of course, the finance rep then tried to sell me additional warranty coverage. I trust that the sales department (Scott and Don) were honestly in the dark about the warranty changes and had no intention of being misleading. However, if the dealer wanted to demonstrate good integrity and character, they should have taken responsibility for that mistake and offered me some sort of additional discount or compensation based on the fact that we reached an agreement based on information that was, in fact, not part of the deal. On that, they declined. Bait and switch? I am going to say no. Misunderstanding within the dealership? Probably. But that is on them. The customer should not have to pay the price for that. So far, the vehicle is great and under the right circumstances, I would buy from this dealer again. Just make sure you are ready to verify accuracy of information. Above Average - 3.5 stars
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Accident History: This vehicle has 0 reported accidents.
Number of Previous Owners: This vehicle has 2 reported owners.
Personal Use Only: Yes
Usage Type: This vehicle was leased by an individual.
History Provider: AutoCheck
Clean Title: No title issues reported.
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Description: Used 2016 Mazda 6 i Grand Touring with Stability Control, Auto Climate Control, Adaptive Cruise Control, Power Driver Seat, Trip Computer.
Drive Wheel Configuration: front wheel drive
31 Combined MPG (26 City/38 Highway)
Certified Pre-Owned: Yes
Listed since: 04-30-2020
EchoPark Automotive Charlotte - Charlotte / North Carolina
Located 3 miles away from Charlotte, NC