Used INFINITI Q50 for Sale in Salt Lake City, UT

Action Auto - Orem / Utah

Located 31 miles away from Salt Lake City, UT

View the Carketa condition report of this vehicle by visiting www.actionautoutah.com or www.carketa.com RATES AS LOW AS 2.49% (OAC)Action Auto Utah believes in a comfortable car-buying experience. “Actions speak louder than words.“ That’s why we seek to provide a Low Margin, High Volume pricing structure that has been recognized as the #21 fastest-growing company in Utah Valley, according to UV50. Providing high-quality vehicles, along with an outstanding buying experience, is why thousands of customers each year choose Action Auto. We take pride in innovating the car-buying experience by creating a simple, hassle-free, and efficient process for our customers.Action Auto Utah is an award-winning company, providing you with the following differentiating factors:- Clean title guaranteed on all vehicles.- Low Price guaranteed at High Volume Pricing to save you money.- 5-day, 500-mile exchange policy to verify that you are getting the best fit vehicle for you (see dealership for details).- Each vehicle is inspected by Carketa, providing comprehensive condition reports that give you the information needed to make a confident and educated purchase.- Direct Credit Union Authorized Dealer.- Nationwide Shipping.- Various Warranties Tailored to Your Purchase.Come in TODAY or call or text anytime for more information!Please feel free to visit us at any of our locations: LEHI: 170 West State Street Lehi, Utah 84043 OREM: 273 South State Street Orem, Utah 84058Phone (Call or Text): (801) 766-6137Email: sales@actionautoutah.comPLEASE CALL TO SCHEDULE A TEST DRIVE TODAY

Features and Specs:

Description: Used 2018 INFINITI Q50 3.0t LUXE with AWD/4WD, Tire Pressure Warning, Audio and cruise controls on steering wheel, Remote Start, Stability Control.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/27 Highway)

Listing Information:

VIN: JN1EV7AR0JM432968
Stock: M8924
Certified Pre-Owned: No

Kapp Auto Sales - Clearfield / Utah

Located 31 miles away from Salt Lake City, UT

Features and Specs:

Description: Used 2016 INFINITI Q50 2.0t Premium with Tire Pressure Warning, Audio and cruise controls on steering wheel, Keyless Entry/Start, Stability Control, Auto Climate Control.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: rear wheel drive
26 Combined MPG (23 City/31 Highway)

Listing Information:

VIN: JN1CV7APXGM202904
Certified Pre-Owned: No

AutoSavvy - Wood Cross - Woods Cross / Utah

Located 11 miles away from Salt Lake City, UT

Dealer Review:

My experience with Autosource was great! I was looking for a Cadillac CT6 with low miles and premium or platinum trim. I found one here in a beautiful color with only 10k miles on it and 15k less than a clean title vehicle, thanks Autosource!

Features and Specs:

Description: Used 2019 INFINITI Q50 3.0t LUXE with AWD/4WD, Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Stability Control.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/27 Highway)

Listing Information:

VIN: JN1EV7AR8KM553314
Stock: 33729
Certified Pre-Owned: No
Listed since: 02-13-2021

Sunburst Auto Sales - Salt Lake City / Utah

Located 1 miles away from Salt Lake City, UT

Features and Specs:

Description: Used 2017 INFINITI Q50 3.0t Signature Edition with AWD/4WD, Tire Pressure Warning, Audio and cruise controls on steering wheel, Keyless Entry/Start, Stability Control.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/27 Highway)

Listing Information:

VIN: JN1EV7AR7HM840460
Certified Pre-Owned: No

Tim Dahle INFINITI - Murray / Utah

Located 3 miles away from Salt Lake City, UT

Dealer Review:

We purchased a vehicle from Tim Dahle Infiniti in Murray on Oct. 11th. The next day I returned to the dealership and told them they charged us $479 for VTR insurance and oil changes we clearly told them we didn’t want. The finance rep. verified with our sales rep what I was saying was correct. He received permission from a manager, and said a check would be put in the mail. After 3 weeks the promised check never came so I called the finance department. I wasn’t able to get through immediately. I called multiple times, and left messages that were not returned. On Nov. 13th I was finally able to get a finance rep on the phone, Wes. Wes was the same finance rep who originally charged us the extra $479. Wes said he needed to verify that what I was saying was true (apparently he didn’t remember us). He asked if I had a copy of the contract, and proof of the purchase price. I had a copy of the contract. The contract showed separate line items for VTR insurance and oil changes we had specifically requested not be included. Wes then told me that it was past the time that a refund could be issued. I argued that it was their fault I hadn’t received the refund sooner. He said he would need to get my file from accounting to verify the negotiations, that the process would take days, and that he would call me back and let me know if I would receive a refund. I told him the refund had already been approved by the other finance rep, the sales rep, and a manager. He told me he would pull my file and get back to me and then he hung up on me. I immediately left a message with the GM. I called our sales rep who again confirmed I was owed $479. He said he would figure it out and get back to me. A minute later a manager called me and said the check would be in the mail the next day. A week later the check had not come so I texted the sales rep again. He told me the check would be to me within a week. I waited another 2 weeks and the check did not come. So, I texted the sales rep again and this time his response was that he talked to Wes (the same person who originally overcharged us) and they couldn’t help me, but, if I wanted, I could call the accounting department personally and figure things out. He did not give me the name of an individual in accounting I should speak to or any indication of how it might be any different from the multiple times he had already tried to address the issue with accounting. I asked for the name of a manager and was told Justin Kennedy. When I got a hold of him, Justin told me he was made aware of the situation for the first time and he would have a check cut that would be ready for pick up tomorrow. Now I have to drive 45 minutes to pick up my check because I cannot trust them to mail it to me. Let’s hope it’s actually there. Working with Tim Dahle Infiniti has been the worst customer experience I have ever had. They have been dishonest, incompetent, and rude. All of this after we spent $40,000 on a vehicle.

Features and Specs:

Description: Used 2017 INFINITI Q50 3.0t Premium with AWD/4WD, Remote Start, Stability Control, Auto Climate Control, Adaptive Cruise Control.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/27 Highway)

Listing Information:

VIN: JN1EV7AR0HM833432
Certified Pre-Owned: No

Tim Dahle INFINITI - Murray / Utah

Located 3 miles away from Salt Lake City, UT

Dealer Review:

We purchased a vehicle from Tim Dahle Infiniti in Murray on Oct. 11th. The next day I returned to the dealership and told them they charged us $479 for VTR insurance and oil changes we clearly told them we didn’t want. The finance rep. verified with our sales rep what I was saying was correct. He received permission from a manager, and said a check would be put in the mail. After 3 weeks the promised check never came so I called the finance department. I wasn’t able to get through immediately. I called multiple times, and left messages that were not returned. On Nov. 13th I was finally able to get a finance rep on the phone, Wes. Wes was the same finance rep who originally charged us the extra $479. Wes said he needed to verify that what I was saying was true (apparently he didn’t remember us). He asked if I had a copy of the contract, and proof of the purchase price. I had a copy of the contract. The contract showed separate line items for VTR insurance and oil changes we had specifically requested not be included. Wes then told me that it was past the time that a refund could be issued. I argued that it was their fault I hadn’t received the refund sooner. He said he would need to get my file from accounting to verify the negotiations, that the process would take days, and that he would call me back and let me know if I would receive a refund. I told him the refund had already been approved by the other finance rep, the sales rep, and a manager. He told me he would pull my file and get back to me and then he hung up on me. I immediately left a message with the GM. I called our sales rep who again confirmed I was owed $479. He said he would figure it out and get back to me. A minute later a manager called me and said the check would be in the mail the next day. A week later the check had not come so I texted the sales rep again. He told me the check would be to me within a week. I waited another 2 weeks and the check did not come. So, I texted the sales rep again and this time his response was that he talked to Wes (the same person who originally overcharged us) and they couldn’t help me, but, if I wanted, I could call the accounting department personally and figure things out. He did not give me the name of an individual in accounting I should speak to or any indication of how it might be any different from the multiple times he had already tried to address the issue with accounting. I asked for the name of a manager and was told Justin Kennedy. When I got a hold of him, Justin told me he was made aware of the situation for the first time and he would have a check cut that would be ready for pick up tomorrow. Now I have to drive 45 minutes to pick up my check because I cannot trust them to mail it to me. Let’s hope it’s actually there. Working with Tim Dahle Infiniti has been the worst customer experience I have ever had. They have been dishonest, incompetent, and rude. All of this after we spent $40,000 on a vehicle.

Features and Specs:

Description: Used 2020 INFINITI Q50 RED SPORT 400 with AWD/4WD, Remote Start, Stability Control, Mobile Internet, Auto Climate Control.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/26 Highway)

Listing Information:

VIN: JN1FV7AR6LM660559
Certified Pre-Owned: No

Tim Dahle INFINITI - Murray / Utah

Located 3 miles away from Salt Lake City, UT

Dealer Review:

We purchased a vehicle from Tim Dahle Infiniti in Murray on Oct. 11th. The next day I returned to the dealership and told them they charged us $479 for VTR insurance and oil changes we clearly told them we didn’t want. The finance rep. verified with our sales rep what I was saying was correct. He received permission from a manager, and said a check would be put in the mail. After 3 weeks the promised check never came so I called the finance department. I wasn’t able to get through immediately. I called multiple times, and left messages that were not returned. On Nov. 13th I was finally able to get a finance rep on the phone, Wes. Wes was the same finance rep who originally charged us the extra $479. Wes said he needed to verify that what I was saying was true (apparently he didn’t remember us). He asked if I had a copy of the contract, and proof of the purchase price. I had a copy of the contract. The contract showed separate line items for VTR insurance and oil changes we had specifically requested not be included. Wes then told me that it was past the time that a refund could be issued. I argued that it was their fault I hadn’t received the refund sooner. He said he would need to get my file from accounting to verify the negotiations, that the process would take days, and that he would call me back and let me know if I would receive a refund. I told him the refund had already been approved by the other finance rep, the sales rep, and a manager. He told me he would pull my file and get back to me and then he hung up on me. I immediately left a message with the GM. I called our sales rep who again confirmed I was owed $479. He said he would figure it out and get back to me. A minute later a manager called me and said the check would be in the mail the next day. A week later the check had not come so I texted the sales rep again. He told me the check would be to me within a week. I waited another 2 weeks and the check did not come. So, I texted the sales rep again and this time his response was that he talked to Wes (the same person who originally overcharged us) and they couldn’t help me, but, if I wanted, I could call the accounting department personally and figure things out. He did not give me the name of an individual in accounting I should speak to or any indication of how it might be any different from the multiple times he had already tried to address the issue with accounting. I asked for the name of a manager and was told Justin Kennedy. When I got a hold of him, Justin told me he was made aware of the situation for the first time and he would have a check cut that would be ready for pick up tomorrow. Now I have to drive 45 minutes to pick up my check because I cannot trust them to mail it to me. Let’s hope it’s actually there. Working with Tim Dahle Infiniti has been the worst customer experience I have ever had. They have been dishonest, incompetent, and rude. All of this after we spent $40,000 on a vehicle.

Features and Specs:

Description: Used 2017 INFINITI Q50 Red Sport 400 with Remote Start, Stability Control, Auto Climate Control, Power Driver Seat, Trip Computer.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: rear wheel drive
22 Combined MPG (20 City/26 Highway)

Listing Information:

VIN: JN1FV7APXHM850161
Certified Pre-Owned: No

Tim Dahle INFINITI - Murray / Utah

Located 3 miles away from Salt Lake City, UT

Dealer Review:

We purchased a vehicle from Tim Dahle Infiniti in Murray on Oct. 11th. The next day I returned to the dealership and told them they charged us $479 for VTR insurance and oil changes we clearly told them we didn’t want. The finance rep. verified with our sales rep what I was saying was correct. He received permission from a manager, and said a check would be put in the mail. After 3 weeks the promised check never came so I called the finance department. I wasn’t able to get through immediately. I called multiple times, and left messages that were not returned. On Nov. 13th I was finally able to get a finance rep on the phone, Wes. Wes was the same finance rep who originally charged us the extra $479. Wes said he needed to verify that what I was saying was true (apparently he didn’t remember us). He asked if I had a copy of the contract, and proof of the purchase price. I had a copy of the contract. The contract showed separate line items for VTR insurance and oil changes we had specifically requested not be included. Wes then told me that it was past the time that a refund could be issued. I argued that it was their fault I hadn’t received the refund sooner. He said he would need to get my file from accounting to verify the negotiations, that the process would take days, and that he would call me back and let me know if I would receive a refund. I told him the refund had already been approved by the other finance rep, the sales rep, and a manager. He told me he would pull my file and get back to me and then he hung up on me. I immediately left a message with the GM. I called our sales rep who again confirmed I was owed $479. He said he would figure it out and get back to me. A minute later a manager called me and said the check would be in the mail the next day. A week later the check had not come so I texted the sales rep again. He told me the check would be to me within a week. I waited another 2 weeks and the check did not come. So, I texted the sales rep again and this time his response was that he talked to Wes (the same person who originally overcharged us) and they couldn’t help me, but, if I wanted, I could call the accounting department personally and figure things out. He did not give me the name of an individual in accounting I should speak to or any indication of how it might be any different from the multiple times he had already tried to address the issue with accounting. I asked for the name of a manager and was told Justin Kennedy. When I got a hold of him, Justin told me he was made aware of the situation for the first time and he would have a check cut that would be ready for pick up tomorrow. Now I have to drive 45 minutes to pick up my check because I cannot trust them to mail it to me. Let’s hope it’s actually there. Working with Tim Dahle Infiniti has been the worst customer experience I have ever had. They have been dishonest, incompetent, and rude. All of this after we spent $40,000 on a vehicle.

Features and Specs:

Description: Used 2017 INFINITI Q50 3.0t Signature Edition with AWD/4WD, Tire Pressure Warning, Audio and cruise controls on steering wheel, Keyless Entry/Start, Stability Control.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/27 Highway)

Listing Information:

VIN: JN1EV7AR5HM840814
Certified Pre-Owned: No

Sunburst Auto Sales - Salt Lake City / Utah

Located 1 miles away from Salt Lake City, UT

Features and Specs:

Description: Used 2017 INFINITI Q50 3.0t Premium with AWD/4WD, Remote Start, Stability Control, Auto Climate Control, Power Driver Seat.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/27 Highway)

Listing Information:

VIN: JN1EV7ARXHM830070
Certified Pre-Owned: No

Action Auto - Lehi / Utah

Located 22 miles away from Salt Lake City, UT

View the Carketa condition report of this vehicle by visiting www.actionautoutah.com or www.carketa.com RATES AS LOW AS 2.49% (OAC)Action Auto Utah believes in a comfortable car-buying experience. “Actions speak louder than words.“ That’s why we seek to provide a Low Margin, High Volume pricing structure that has been recognized as the #21 fastest-growing company in Utah Valley, according to UV50. Providing high-quality vehicles, along with an outstanding buying experience, is why thousands of customers each year choose Action Auto. We take pride in innovating the car-buying experience by creating a simple, hassle-free, and efficient process for our customers.Action Auto Utah is an award-winning company, providing you with the following differentiating factors:- Clean title guaranteed on all vehicles.- Low Price guaranteed at High Volume Pricing to save you money.- 5-day, 500-mile exchange policy to verify that you are getting the best fit vehicle for you (see dealership for details).- Each vehicle is inspected by Carketa, providing comprehensive condition reports that give you the information needed to make a confident and educated purchase.- Direct Credit Union Authorized Dealer.- Nationwide Shipping.- Various Warranties Tailored to Your Purchase.Come in TODAY or call or text anytime for more information!Please feel free to visit us at any of our locations: LEHI: 170 West State Street Lehi, Utah 84043 OREM: 273 South State Street Orem, Utah 84058Phone (Call or Text): (801) 766-6137Email: sales@actionautoutah.comPLEASE CALL TO SCHEDULE A TEST DRIVE TODAY

AutoCheck Vehicle History Summary Unavailable.

Features and Specs:

Description: Used 2017 INFINITI Q50 2.0t with AWD/4WD, Tire Pressure Warning, Audio and cruise controls on steering wheel, Keyless Entry/Start, Stability Control.
Engine: 4-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
24 Combined MPG (22 City/28 Highway)

Listing Information:

VIN: JN1CV7AR5HM681929
Stock: L8467
Certified Pre-Owned: No

Tim Dahle INFINITI - Murray / Utah

Located 3 miles away from Salt Lake City, UT

Dealer Review:

We purchased a vehicle from Tim Dahle Infiniti in Murray on Oct. 11th. The next day I returned to the dealership and told them they charged us $479 for VTR insurance and oil changes we clearly told them we didn’t want. The finance rep. verified with our sales rep what I was saying was correct. He received permission from a manager, and said a check would be put in the mail. After 3 weeks the promised check never came so I called the finance department. I wasn’t able to get through immediately. I called multiple times, and left messages that were not returned. On Nov. 13th I was finally able to get a finance rep on the phone, Wes. Wes was the same finance rep who originally charged us the extra $479. Wes said he needed to verify that what I was saying was true (apparently he didn’t remember us). He asked if I had a copy of the contract, and proof of the purchase price. I had a copy of the contract. The contract showed separate line items for VTR insurance and oil changes we had specifically requested not be included. Wes then told me that it was past the time that a refund could be issued. I argued that it was their fault I hadn’t received the refund sooner. He said he would need to get my file from accounting to verify the negotiations, that the process would take days, and that he would call me back and let me know if I would receive a refund. I told him the refund had already been approved by the other finance rep, the sales rep, and a manager. He told me he would pull my file and get back to me and then he hung up on me. I immediately left a message with the GM. I called our sales rep who again confirmed I was owed $479. He said he would figure it out and get back to me. A minute later a manager called me and said the check would be in the mail the next day. A week later the check had not come so I texted the sales rep again. He told me the check would be to me within a week. I waited another 2 weeks and the check did not come. So, I texted the sales rep again and this time his response was that he talked to Wes (the same person who originally overcharged us) and they couldn’t help me, but, if I wanted, I could call the accounting department personally and figure things out. He did not give me the name of an individual in accounting I should speak to or any indication of how it might be any different from the multiple times he had already tried to address the issue with accounting. I asked for the name of a manager and was told Justin Kennedy. When I got a hold of him, Justin told me he was made aware of the situation for the first time and he would have a check cut that would be ready for pick up tomorrow. Now I have to drive 45 minutes to pick up my check because I cannot trust them to mail it to me. Let’s hope it’s actually there. Working with Tim Dahle Infiniti has been the worst customer experience I have ever had. They have been dishonest, incompetent, and rude. All of this after we spent $40,000 on a vehicle.

Features and Specs:

Description: Used 2018 INFINITI Q50 3.0t LUXE with AWD/4WD, Tire Pressure Warning, Audio and cruise controls on steering wheel, Remote Start, Stability Control.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/27 Highway)

Listing Information:

VIN: JN1EV7AR5JM439379
Certified Pre-Owned: No

Prestman Auto - Salt Lake City / Utah

Located 0 miles away from Salt Lake City, UT

Black Obsidian 2014 INFINITI Q50 Premium CLEAN TITLE! +HEATED SEATS +BACKUP CAMERA +SUNROOF +ALL WHEEL DRIVE +LEATHER INTERIOR +BLUETOOTH +PUSH BUTTON START +AND MORE! Where Smart Money Goes! Welcome to Prestman Auto, a family owned and operated dealership that has been in business since 1989. How many others can say the same? We have been the leader in top quality branded title vehicles sold nationwide and we have thousands of happy customers who buy again and again from us. Additional fees, state fees, and dealer doc fees are in addition to the price listed. Dealer Number 4183.

Dealer Review:

I basically bought this car from viewing it on the internet. I live four hours away and this was a very good option. Chris Warner was extremely helpful answering all our questions about this vehicle over the phone, through texting, and emails. I got my own financing through my credit union and working with Tyler there at Prestman made that very simple. Docusign is a great tool to do all the paperwork from home. We love our new vehicle and the customer service was PHENOMENAL. I would definitely recommend Chris and Prestman Auto for your next vehicle purchase.

Features and Specs:

Description: Used 2014 INFINITI Q50 Premium with AWD/4WD, Tire Pressure Warning, Audio and cruise controls on steering wheel, Stability Control, Heated seats.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/27 Highway)

Listing Information:

VIN: JN1BV7AR0EM692666
Stock: S613400A
Certified Pre-Owned: No
Listed since: 04-03-2021

Ken Garff Nissan of Orem - Orem / Utah

Located 32 miles away from Salt Lake City, UT

Features and Specs:

Description: Used 2015 INFINITI Q50 Premium with AWD/4WD, Tire Pressure Warning, Audio and cruise controls on steering wheel, Stability Control, Heated seats.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/27 Highway)

Listing Information:

VIN: JN1BV7AR5FM405274
Stock: 2N10052A
Certified Pre-Owned: No
Listed since: 03-24-2021

Sunburst Auto Sales - Salt Lake City / Utah

Located 1 miles away from Salt Lake City, UT

Features and Specs:

Description: Used 2017 INFINITI Q50 3.0t Premium with AWD/4WD, Tire Pressure Warning, Audio and cruise controls on steering wheel, Remote Start, Stability Control.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/27 Highway)

Listing Information:

VIN: JN1EV7AR2HM830239
Certified Pre-Owned: No

Tim Dahle INFINITI - Murray / Utah

Located 3 miles away from Salt Lake City, UT

Dealer Review:

We purchased a vehicle from Tim Dahle Infiniti in Murray on Oct. 11th. The next day I returned to the dealership and told them they charged us $479 for VTR insurance and oil changes we clearly told them we didn’t want. The finance rep. verified with our sales rep what I was saying was correct. He received permission from a manager, and said a check would be put in the mail. After 3 weeks the promised check never came so I called the finance department. I wasn’t able to get through immediately. I called multiple times, and left messages that were not returned. On Nov. 13th I was finally able to get a finance rep on the phone, Wes. Wes was the same finance rep who originally charged us the extra $479. Wes said he needed to verify that what I was saying was true (apparently he didn’t remember us). He asked if I had a copy of the contract, and proof of the purchase price. I had a copy of the contract. The contract showed separate line items for VTR insurance and oil changes we had specifically requested not be included. Wes then told me that it was past the time that a refund could be issued. I argued that it was their fault I hadn’t received the refund sooner. He said he would need to get my file from accounting to verify the negotiations, that the process would take days, and that he would call me back and let me know if I would receive a refund. I told him the refund had already been approved by the other finance rep, the sales rep, and a manager. He told me he would pull my file and get back to me and then he hung up on me. I immediately left a message with the GM. I called our sales rep who again confirmed I was owed $479. He said he would figure it out and get back to me. A minute later a manager called me and said the check would be in the mail the next day. A week later the check had not come so I texted the sales rep again. He told me the check would be to me within a week. I waited another 2 weeks and the check did not come. So, I texted the sales rep again and this time his response was that he talked to Wes (the same person who originally overcharged us) and they couldn’t help me, but, if I wanted, I could call the accounting department personally and figure things out. He did not give me the name of an individual in accounting I should speak to or any indication of how it might be any different from the multiple times he had already tried to address the issue with accounting. I asked for the name of a manager and was told Justin Kennedy. When I got a hold of him, Justin told me he was made aware of the situation for the first time and he would have a check cut that would be ready for pick up tomorrow. Now I have to drive 45 minutes to pick up my check because I cannot trust them to mail it to me. Let’s hope it’s actually there. Working with Tim Dahle Infiniti has been the worst customer experience I have ever had. They have been dishonest, incompetent, and rude. All of this after we spent $40,000 on a vehicle.

Features and Specs:

Description: Used 2018 INFINITI Q50 3.0t LUXE with AWD/4WD, Remote Start, Stability Control, Auto Climate Control, Power Driver Seat.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/27 Highway)

Listing Information:

VIN: JN1EV7AR9JM430636
Certified Pre-Owned: No

Tim Dahle INFINITI - Murray / Utah

Located 3 miles away from Salt Lake City, UT

Dealer Review:

We purchased a vehicle from Tim Dahle Infiniti in Murray on Oct. 11th. The next day I returned to the dealership and told them they charged us $479 for VTR insurance and oil changes we clearly told them we didn’t want. The finance rep. verified with our sales rep what I was saying was correct. He received permission from a manager, and said a check would be put in the mail. After 3 weeks the promised check never came so I called the finance department. I wasn’t able to get through immediately. I called multiple times, and left messages that were not returned. On Nov. 13th I was finally able to get a finance rep on the phone, Wes. Wes was the same finance rep who originally charged us the extra $479. Wes said he needed to verify that what I was saying was true (apparently he didn’t remember us). He asked if I had a copy of the contract, and proof of the purchase price. I had a copy of the contract. The contract showed separate line items for VTR insurance and oil changes we had specifically requested not be included. Wes then told me that it was past the time that a refund could be issued. I argued that it was their fault I hadn’t received the refund sooner. He said he would need to get my file from accounting to verify the negotiations, that the process would take days, and that he would call me back and let me know if I would receive a refund. I told him the refund had already been approved by the other finance rep, the sales rep, and a manager. He told me he would pull my file and get back to me and then he hung up on me. I immediately left a message with the GM. I called our sales rep who again confirmed I was owed $479. He said he would figure it out and get back to me. A minute later a manager called me and said the check would be in the mail the next day. A week later the check had not come so I texted the sales rep again. He told me the check would be to me within a week. I waited another 2 weeks and the check did not come. So, I texted the sales rep again and this time his response was that he talked to Wes (the same person who originally overcharged us) and they couldn’t help me, but, if I wanted, I could call the accounting department personally and figure things out. He did not give me the name of an individual in accounting I should speak to or any indication of how it might be any different from the multiple times he had already tried to address the issue with accounting. I asked for the name of a manager and was told Justin Kennedy. When I got a hold of him, Justin told me he was made aware of the situation for the first time and he would have a check cut that would be ready for pick up tomorrow. Now I have to drive 45 minutes to pick up my check because I cannot trust them to mail it to me. Let’s hope it’s actually there. Working with Tim Dahle Infiniti has been the worst customer experience I have ever had. They have been dishonest, incompetent, and rude. All of this after we spent $40,000 on a vehicle.

Features and Specs:

Description: Used 2020 INFINITI Q50 3.0t SPORT with AWD/4WD, Remote Start, Stability Control, Mobile Internet, Auto Climate Control.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/27 Highway)

Listing Information:

VIN: JN1EV7ARXLM251508
Certified Pre-Owned: No

Tim Dahle INFINITI - Murray / Utah

Located 3 miles away from Salt Lake City, UT

Dealer Review:

We purchased a vehicle from Tim Dahle Infiniti in Murray on Oct. 11th. The next day I returned to the dealership and told them they charged us $479 for VTR insurance and oil changes we clearly told them we didn’t want. The finance rep. verified with our sales rep what I was saying was correct. He received permission from a manager, and said a check would be put in the mail. After 3 weeks the promised check never came so I called the finance department. I wasn’t able to get through immediately. I called multiple times, and left messages that were not returned. On Nov. 13th I was finally able to get a finance rep on the phone, Wes. Wes was the same finance rep who originally charged us the extra $479. Wes said he needed to verify that what I was saying was true (apparently he didn’t remember us). He asked if I had a copy of the contract, and proof of the purchase price. I had a copy of the contract. The contract showed separate line items for VTR insurance and oil changes we had specifically requested not be included. Wes then told me that it was past the time that a refund could be issued. I argued that it was their fault I hadn’t received the refund sooner. He said he would need to get my file from accounting to verify the negotiations, that the process would take days, and that he would call me back and let me know if I would receive a refund. I told him the refund had already been approved by the other finance rep, the sales rep, and a manager. He told me he would pull my file and get back to me and then he hung up on me. I immediately left a message with the GM. I called our sales rep who again confirmed I was owed $479. He said he would figure it out and get back to me. A minute later a manager called me and said the check would be in the mail the next day. A week later the check had not come so I texted the sales rep again. He told me the check would be to me within a week. I waited another 2 weeks and the check did not come. So, I texted the sales rep again and this time his response was that he talked to Wes (the same person who originally overcharged us) and they couldn’t help me, but, if I wanted, I could call the accounting department personally and figure things out. He did not give me the name of an individual in accounting I should speak to or any indication of how it might be any different from the multiple times he had already tried to address the issue with accounting. I asked for the name of a manager and was told Justin Kennedy. When I got a hold of him, Justin told me he was made aware of the situation for the first time and he would have a check cut that would be ready for pick up tomorrow. Now I have to drive 45 minutes to pick up my check because I cannot trust them to mail it to me. Let’s hope it’s actually there. Working with Tim Dahle Infiniti has been the worst customer experience I have ever had. They have been dishonest, incompetent, and rude. All of this after we spent $40,000 on a vehicle.

Features and Specs:

Description: Used 2020 INFINITI Q50 RED SPORT 400 with AWD/4WD, Remote Start, Stability Control, Mobile Internet, Auto Climate Control.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/26 Highway)

Listing Information:

VIN: JN1FV7ARXLM660127
Certified Pre-Owned: No

Larry H. Miller Used Car Supermarket Sandy - Sandy / Utah

Located 11 miles away from Salt Lake City, UT

Features and Specs:

Description: Used 2019 INFINITI Q50 3.0t LUXE with AWD/4WD, Tire Pressure Warning, Audio and cruise controls on steering wheel, Pre-collision safety system, Stability Control.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
22 Combined MPG (19 City/27 Highway)

Listing Information:

VIN: JN1EV7AR2KM558900
Stock: S9665
Certified Pre-Owned: No
Listed since: 04-08-2021