I test drove a Pre-Owned 2017 Santa Fe with no gas in it, so it was a short test drive. After being told it was AWD, we bought the car despite the short test drive because the 173-point inspection ensured the vehicle would be good. The check engine light was on ON THE WAY HOME from the dealership and it was quite clear that this car never should have passed any inspection. I returned the vehicle for repair and at that point learned it was not AWD as I was told before we purchased it, but front wheel drive instead. During the 4 failed attempts to fix the engine issue, the service team's ability to communicate was terrible and being ignored made a bad situation far worse. After 6 weeks of back and forth, I asked to return the vehicle for a full refund of $29k we paid for it. I was told no because, "If I do it for you, I'll have to do it for everyone," so they clearly deny other customers refunds for the lemons they sell. They did offer me $25k in trade-in value or $23k cash. So our options were to take a $6,000 loss or stay in a car we hate and continue to make payments on it for the next 6 years. Keffer Hyundai is happy to con a disabled veteran, his small-business owner wife and their 2 small children to maintain their bottom line. So please buy your car ANYWHERE ELSE
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Accident History: This vehicle has 0 reported accidents.
Number of Previous Owners: This vehicle has 1 reported owner.
Personal Use Only: Yes
Usage Type: This vehicle was used by an individual.
History Provider: AutoCheck
Clean Title: No title issues reported.
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Description: Used 2018 Hyundai Sonata Sport w/Prod. End 5/18 with Blind Spot Monitoring, Tire Pressure Warning, Audio and cruise controls on steering wheel, Keyless Entry/Start, Stability Control. Engine: 4-cylinders Transmission: Automatic Drive Wheel Configuration: front wheel drive 28 Combined MPG (25 City/35 Highway)