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  • 2004 Ford Freestar S in Dark Blue
    84,288 miles
    Dealer:  (1)
    2.2 mi away
    Stock# 271458529
    List

    Not Listed

    Major World - Long Island City / New York

    Located 2 miles away from New York, NY

    Dealer Review:

    Our experience at Major World was horrible from start to finish. Most importantly: NEVER work with Ismael "Lefty" Cardona. He is the definition of a sleezy, slick, used car salesman - and incredibly rude to boot. We explained to him that we were looking for a used car that would last for 6 months (anything after that would be a bonus). As we grew frustrated with our experience with him, we told him we were going to leave without buying anything. He then assured us he had the perfect car for us. The car he showed us seemed fine. While we were there, Ismael had it inspected by a supervisor, a mechanic, and put in through a NY State inspection. He continued to assure us everything was fine. Two days later, the battery died on the car. When I called Ismael to express my frustration, he told me I could bring the car in over the next weekend to replace the new battery at no cost. I called the following weekend just to make sure it was an OK time to bring the car in. Ismael said, "Do you want me to tell you the truth? Service is closed on the weekends." He refused to help me by providing any towing services for the car or any willingness to work around our work schedules. He then put the phone on mute, so he could deal with another customer/colleague who was clearly in front of him. At that point, I'd had enough and asked my boyfriend for a pen so that I could take down the name of this [non-permissible content removed] supervisor. Ismael quickly came back on the line, accused me of calling him a "[non-permissible content removed] ," refused to give me his supervisor's name and hung up. When I finally identified and spoke to his supervisor, Jed, I described our experience and expressed my utter disappointment with the whole process. I told Jed that I would prefer to take our car to a shop I trusted - as I did not believe Major World would do right by us. I asked him to comp me a monthly payment (equal to $120 - less than the price I'd been quoted for the cost of a new battery + labor + taxes). He refused. He said he would speak to Ismael about his rudeness - I know he won't. I'm sure when I take this car into the shop I trust, there will be numerous other things wrong with the car. If I could give this place 0 stars, I would - the place, and its employees, are that disgusting.

    Features and Specs:

    Description: Used 2004 Ford Freestar S with Tire Pressure Warning, Rear Bench Seats, Third-row seating, 3500lb Towing Capacity, Fold Flat Rear Seats.
    Engine: 6-cylinders
    Transmission: Automatic
    Drive Wheel Configuration: front wheel drive
    17 Combined MPG (15 City/21 Highway)

    Listing Information:

    Certified Pre-Owned: No

  • 2006 Ford Freestar SEL in Dark Blue
    152,784 miles
    Dealer:  (4)
    9.5 mi away
    Stock# 271424404
    List

    Not Listed

    Plaza Kia - Brooklyn / New York

    Located 10 miles away from New York, NY

    Dealer Review:

    I was looking for a specific car. A 2016 Kia Rio no power windows. I wanted to save the $1000 it cost for them. Anyway I see one online, what I wanted, a complete VIN, I inquire about it on eduments I get a quote on the car. I email me them but never get an email back. I came in anyway. I come in, I said I want a 2016 rio, the guy at the podium says, we don't have a Kia Rio, only Tortes. You want a Forte so I leave. I decide to see it online again. I see the car I want, I fill out their form inquiring if they have one. I get a phone call, they say they have it when can I come in? I said are you sure. They check, they have it. I said I was there yesterday. So now I am very specific, 2016 Rio, no poker package. The salesperson calls back a few minutes later, we have four of them, when can you come in? I said Thursday at 11. She says ok ask for me at the desk. Then she sends me a confirmation email. I come when I was expected. The person who phoned me wasn't there. I came in as expected at 11, the person I phoned says she isn't in under noon. I see someone else, they tell me after a while they have only one 2016 Rio, it has the power package. I didn't stay much longer. If you know you don';t have what I want tell me. Don't make me come in and then tell me, especially after I had been there before. I didn't feel any pressure to buy, We never got that far b/c they made me come in for a car they didn't have. But come on, they didn't have a car, I had to take the subway there, that is why I needed a car and they knew it b.c of the first story) Then late in the day, I'[m back home, the salesperson who wasn't ther calls again. Says she doesn't come in to 12 on Thursdays and to come again. I'm not foolish enough to take a third 2 hr train trip to brooklyn. I suppose the moral of the story is, they will tell you anything to get you to come in, but what they say on the phone means nothing.

    Features and Specs:

    Description: Used 2006 Ford Freestar SEL with Tire Pressure Warning, Rear Bench Seats, Audio and cruise controls on steering wheel, Third-row seating, 3500lb Towing Capacity.
    Engine: 6-cylinders
    Transmission: Automatic
    Drive Wheel Configuration: front wheel drive
    17 Combined MPG (15 City/21 Highway)

    Listing Information:

    Certified Pre-Owned: No

  • 2004 Ford Freestar SES in Light Brown
    132,397 miles
    Dealer:  (0)
    12.1 mi away
    Stock# 272866405
    List

    Not Listed

    Prestige Kia - Tenafly / New Jersey

    Located 12 miles away from New York, NY

    Features and Specs:

    Description: Used 2004 Ford Freestar SES with Tire Pressure Warning, Rear Bench Seats, Audio and cruise controls on steering wheel, Third-row seating, 3500lb Towing Capacity.
    Drive Wheel Configuration: front wheel drive
    17 Combined MPG (15 City/21 Highway)

    Listing Information:

    Certified Pre-Owned: No

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Consumers Review the Ford Freestar

Read recent reviews for the Ford Freestar
Overall Consumer Rating
3.9270 Reviews
Write a reviewSee all 270 reviews
  • 5
    (47%)
  • 4
    (23%)
  • 3
    (14%)
  • 2
    (13%)
  • 1
    (3%)
Built Ford Tough
flin1,12/31/2015
I bought this van with 89K on it for my daughter. She was happy just to get some wheels and I wanted a lot of iron around her. It's about to turn over 200K and still going strong. It needed a head gasket a while back and some breaks a couple of times. The transmission seems fine and I had synthetic ATF put in it when I bought it. I like Ford vans.
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