Located in Springfield, NJ / 19 miles away from Brooklyn, NY
Dealer Review:
I have been looking for months for a 2021 Trackhawk in maroon, finally found one with the options I wanted (Laguna leather, 19 speaker sound sound system, and most of all, the trailer hitch package). I called about a week ago and was sent the window sticker for the jeep, today 2/11/23 I called 21 century auto group at 11:12am, a woman named Linda answered the phone, I gave her the last four digits of the VIN number, she confirmed that the vehicle is still there, and for sale, once, confirming the vehicle is there, I asked for a salesperson, she said “I can help”, the first question that I asked her was if they would wholesale the vehicle… she told me no they do not do that, I proceeded to ask her if they would sell it to a business, she said yes and asked me about financing. I told her that I am a cash buyer, I then asked if the price was negotiable, she told me “yes but we only make deals in the showroom” so I them confirmed the vehicle was there again, I told her that I was from a few hours away and I would be coming down with a dealer plate and a check. I drove over and hour, then took a train for over 2 hours, then a $30 Uber to the dealership. When I arrived I had to ask someone for a salesperson. I was introduced to Jay, I told him I came from Massachusetts. I gave him the info on the Trackhawk and he wrote down some info then went to get the key, a few minutes later he came back and said that the vehicle was sold and here’s some other options on Trackhawks. I explained to him that I literally called someone around 11 today and confirmed that this vehicle was here and that I would be coming with a check to buy it today. He said that they sold like 15 cars that day, he said that a wholesaler bought the jeep and a few other cars! Now of course I was highly upset, I told him I called and that was the very first question I asked after confirming the vehicle was still there. Jay said “let me check with the manager, maybe we have another one coming in” he came back and had nothing, he then tried to show me multiple other Trackhawks, I explained I only want a maroon one, and there is no point to look at other colors. The manager never came over to say anything to me, they never offered anything but to call me if they get another maroon one in. Between the 2 train rides, Ubers and fuel, it was about $300 all for nothing, I was never even offered a ride back to the train station. Knowing my situation, they should have tried to do something to make it right!
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
Listing Information:
VIN: SBM14FCA4PW007144
Stock: PW007144
Certified Pre-Owned: No
Listed since: 05-31-2023