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Consumer Reviews for the Jeep Cherokee
Read recent reviews for the Jeep Cherokee
Too soon to tell - update #2 - Update #3
Opa Schuh, 08/31/2016
2016 Jeep Cherokee Overland 4dr SUV 4WD (3.2L 6cyl 9A)
I just took delivery of my car today but I had a similar loaner for 3 weeks as mine came from an out-of-state dealer and had to be prepped to my specifications. I bought this machine so I can flat tow behind my RV. I always keep a car for 10 years or more, and given my age this could be my last car. Hence I bought all the bells and whistles and sure glad I did. The more I drive it … the more I love it. Regarding fuel economy, maintenance, etc. it's too soon to tell. UPDATE: I've had the car for several months now, got it primarily because I can flat tow it behind my RV. To do so there is a mandatory accessory electrical harness that must be installed. Most dealers didn't know anything about it. That said, I pretty much love the car. Good power, good trail capability, GPM up to 30 on highway & tows great. I have almost as many towed miles as I do driven. (odometer shows only driven miles).
2017-09-02 I've had the Cherokee for about a year and am basically very pleased with it. HOWEVER: I am currently 700 miles from home, in the mountains, in a tinny town. Yesterday the liftgate would not lock. It goes up and down, tries to lock but won't. I called my dealer who walked me through some trouble shooting steps and it was determined the actuator is bad and needs to be replaced. I called the closest dealer to where I am (97 miles) and the best they could offer was for me to bring it in, they look, order part and fix. This I was told on Friday before a 3 day weekend. Only thing I can do is abort my vacation and go home and let my dealer handle it (they stock the part). In the mean time the car won't lock, interior lights stay on and the gate stays open about a 1/4" providing ample opportunity for rain to come in. This failure occurred w/in 30 min of me telling my wife that the more I drive the car the more I like it....which is still true.
2018-03-05 I still really like the car but I have to downgrade the interior a bit. The moon / sun / panoramic roof has developed an annoying creaking noise. You can tilt / close the roof and the noise goes away for awhile then returns. Dealers claim they can't repeat it or don't know how to stop it. There are MANY on Facebook (Cherokee forums) that complain about the same thing, on the same side (passenger) and the problem is consistent from 2014 on through at least 2017 year models. One person came up with a permanent work around by adding a piece of sticky back foam between a piece of metal on the roof track and the plastic part it is rubbing on. If it is that easy I'd have thought Chrysler would have fixed the problem by now. Other than that I love the car.
2019-09-06 I am completely satisfied with the car and would like to update previous negative comments. Regarding the lift gate...my fault. I broke the rear window and a piece of glass was jamming the lift gate mechanism. Roof noise- it took a number of dealer visits but they did find broken parts in the moon roof mechanism and replaced the entire assembly under warranty. I had a dealer loaner car for the entire repair period. Harsh ride- I switched to All-terrain tires because of anticipated off road use. The new tires have a softer side wall and greatly improved the ride. I purchased this model specifically because it can be RV towed, I have approximately 25,000 towed miles on it now (does not show on odometer).
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