Used 2015 Buick Enclave for Sale
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Vehicle Listing Details
Jerry Seiner South Jordan - South Jordan / Utah
Located 11 miles away from Salt Lake City, UT
Dealer Review:
Henry, I did have trouble getting in touch with your sales staff and it was not a pleasant experience at all. I live in Park City and have my son home from school on break. I found the truck I wanted and would have liked to get all the details done before I came into the dealership. It was completely impossible to get a price from 3 of your sales staff and what rebates I could qualify for. Your web price showed rebates together that cannot be used together (I know you have a disclaimer about that which is why I wanted to get a firm price before I came in). After using your online vehicle purchase I figured out the price and rebates that worked and sent it to the salesman to verify. (At this point I should have earned the commission on the sale my self, since I had done all the work ). I was ready to purchase the truck when I got a text from the salesman that the truck is actually more expensive than the price listed (all the add ons where listed on the sticker/web description.). So what add ons he was referring to is unknown to me and to him. I would have guessed that in this day and age with direct to consumer car companies coming more popular that your sales team would at least know the price of the vehicles they sell. The just before purchase price increase seems very illegal and something out of old sleazy car salesman stories. I am a local business owner and I would never be allowed to get away with doing this to my clients, nor would I want the reputation of doing that kind of sleazy negation. Unless I am wrong I do believe you cannot lead a person on about a price (which I was told the price on the truck was 47k and it is impossible to get that price once you want to buy the truck, even through your online purchase? I am also curious what would have happen if I continued with the online sale? Would you have still changed the price? I am glad I did’t, I don’t trust you having my personal information. You may want to read the Utah code Truth in Advertising below; Utah Code 13-11a-1, et seq.: Truth in Advertising Wrong if "makes false or misleading statements of fact concerning the reasons for, existence of, or amounts of price reductions, including the false use of any of the following expressions in an advertisement" I have never purchased a vehicle from you and I am the type of person that honors honesty, respect with loyalty. My last vehicle I purchased from Riverton Chevy. 2012 Chevy Avalanche. I have for the life of my truck used their service dept for everything on my truck, Oil changes, tires, rotations, even to change out my wiper blades. I tell you this because I am not a “give me a deal and never see me again”. The dealership I use is as important as the vehicle I drive. I would say at this point you have not in any way earned my business. I hope you will take extra care in removing my name, email and phone number from any of your sales follow ups. I will not be polite if I am contacted from one of your subpar sales staff about wanting to get me in a truck. I am guessing based on the service I received that you might have gotten a few emails just like this before. My advice to you, would be to get with the times. Service is was sells now and sleazy sales tactics are so old and used up. With a quick search on the net I can find all the pricing you pay for your trucks and what others have paid in other cities states etc. You aren’t fooling anyone. Warmly, Brian
AutoCheck Vehicle History Summary
Accident Free Vehicle: Not Provided
Accident History: Not Provided
Number of Previous Owners: Not Provided
Personal Use Only: Not Provided
Usage Type: Not Provided
History Provider: AutoCheck
Title Details: Not Provided
Salvage Vehicle: Not Provided
Frame Damage: Not Provided
Theft History: Not Provided
Lemon Status: Not Provided
Free History Report: Yes
Features and Specs:
Description: Used 2015 Buick Enclave Premium Group with AWD/4WD, Remote Start, Stability Control, Auto Climate Control, Power Driver Seat.
Engine: 6-cylinders
Transmission: Automatic
Drive Wheel Configuration: all wheel drive
18 Combined MPG (16 City/22 Highway)Listing Information:
VIN: 5GAKVCKD6FJ322108
Stock: 615028
Certified Pre-Owned: No
Listed since: 02-27-2021Autolocity Motors - Ogden / Utah
Located 34 miles away from Salt Lake City, UT