Used 2015 BMW X1 for Sale in Houston, TX

Located in Houston, TX / 11 miles away from Houston, TX

Dealer Review:

I visited the dealership to look at a vehicle listed as "coming soon" It was dirty (expected that) and was in need of few (4) items to be repaired which the salesman claimed would take care of when it was detailed. After the test drive I made a down payment and agreed to close the deal and take delivery in a week. I called the day before the week had lapsed (salesman was supposed to "call me") and the salesman said it was ready. I went to pick up the car and when the brought it out it was poorly detailed and no items were repaired. I addressed these items with the salesman and he took the vehicle back to the service area only to return with one item repaired and said parts where needed to complete the other items. He created a service order (I have a copy) for those items said he would submit it and gave me a contact in the service department and said they would "call me". After a week I called them. I was told they weren't aware of the service order and asked who my salesman was and they would "call me right back" After a day I called the service manager and was told to bring the car in they had received the parts. I took in the car and said I was here for my appointment to which the service man says "what appointment" He looks at the vehicle takes pictures of items to be repaired (which the salesman had already done when he submitted the service order) and says this one item costs $300 and will need management approval! He told me the service manager will order the parts and "call me" That call never came. I called the service manager and after 3 more "I'll call you" was told parts are ready. I bring the Vehicle back and they repair one item and said they ordered the wrong part (the part that was supposedly $300). Of course they said they'll order it and "call me" I tried to contact them several times only to get excuses and that they will "call me". The solution to the problem is that of company loyalty. If the sales and service really cared for their role in the organization they could do it by providing good customer service. Also proper training of the sales staff to understand the limitations of the service department and help them provide better customer service.

Features and Specs:

27 Combined MPG (23 City/34 Highway)

Listing Information:

VIN: WBAVM1C51FV317169
Stock: R317169
Certified Pre-Owned: No
Listed since: 05-03-2022

Located in Houston, TX / 11 miles away from Houston, TX

Dealer Review:

I visited the dealership to look at a vehicle listed as "coming soon" It was dirty (expected that) and was in need of few (4) items to be repaired which the salesman claimed would take care of when it was detailed. After the test drive I made a down payment and agreed to close the deal and take delivery in a week. I called the day before the week had lapsed (salesman was supposed to "call me") and the salesman said it was ready. I went to pick up the car and when the brought it out it was poorly detailed and no items were repaired. I addressed these items with the salesman and he took the vehicle back to the service area only to return with one item repaired and said parts where needed to complete the other items. He created a service order (I have a copy) for those items said he would submit it and gave me a contact in the service department and said they would "call me". After a week I called them. I was told they weren't aware of the service order and asked who my salesman was and they would "call me right back" After a day I called the service manager and was told to bring the car in they had received the parts. I took in the car and said I was here for my appointment to which the service man says "what appointment" He looks at the vehicle takes pictures of items to be repaired (which the salesman had already done when he submitted the service order) and says this one item costs $300 and will need management approval! He told me the service manager will order the parts and "call me" That call never came. I called the service manager and after 3 more "I'll call you" was told parts are ready. I bring the Vehicle back and they repair one item and said they ordered the wrong part (the part that was supposedly $300). Of course they said they'll order it and "call me" I tried to contact them several times only to get excuses and that they will "call me". The solution to the problem is that of company loyalty. If the sales and service really cared for their role in the organization they could do it by providing good customer service. Also proper training of the sales staff to understand the limitations of the service department and help them provide better customer service.

Features and Specs:

26 Combined MPG (22 City/32 Highway)

Listing Information:

VIN: WBAVL1C51FVY30585
Stock: Y30585
Certified Pre-Owned: No
Listed since: 03-29-2022

Located in Houston, TX / 11 miles away from Houston, TX

Dealer Review:

I visited the dealership to look at a vehicle listed as "coming soon" It was dirty (expected that) and was in need of few (4) items to be repaired which the salesman claimed would take care of when it was detailed. After the test drive I made a down payment and agreed to close the deal and take delivery in a week. I called the day before the week had lapsed (salesman was supposed to "call me") and the salesman said it was ready. I went to pick up the car and when the brought it out it was poorly detailed and no items were repaired. I addressed these items with the salesman and he took the vehicle back to the service area only to return with one item repaired and said parts where needed to complete the other items. He created a service order (I have a copy) for those items said he would submit it and gave me a contact in the service department and said they would "call me". After a week I called them. I was told they weren't aware of the service order and asked who my salesman was and they would "call me right back" After a day I called the service manager and was told to bring the car in they had received the parts. I took in the car and said I was here for my appointment to which the service man says "what appointment" He looks at the vehicle takes pictures of items to be repaired (which the salesman had already done when he submitted the service order) and says this one item costs $300 and will need management approval! He told me the service manager will order the parts and "call me" That call never came. I called the service manager and after 3 more "I'll call you" was told parts are ready. I bring the Vehicle back and they repair one item and said they ordered the wrong part (the part that was supposedly $300). Of course they said they'll order it and "call me" I tried to contact them several times only to get excuses and that they will "call me". The solution to the problem is that of company loyalty. If the sales and service really cared for their role in the organization they could do it by providing good customer service. Also proper training of the sales staff to understand the limitations of the service department and help them provide better customer service.

Features and Specs:

28 Combined MPG (24 City/34 Highway)

Listing Information:

VIN: WBAVM1C53EVW55266
Stock: W55266
Certified Pre-Owned: No
Listed since: 03-29-2022

Located in Stafford, TX / 10 miles away from Houston, TX

Texas Direct Auto has happily served the greater Houston area for more than 20 years. We are one of the largest auto dealerships in the country, with ...

Dealer Review:

false advertising regarding the car and they use the phone number provided to spam you!! be careful!

Features and Specs:

26 Combined MPG (22 City/32 Highway)

Listing Information:

VIN: WBXHT3C37G5E48465
Stock: E48465
Certified Pre-Owned: No

Located in Houston, TX / 17 miles away from Houston, TX

Introducing the Love Your Car Guarantee from CarMax! Now you can take your time with a 24-hour test drive and a 30-day/1500-mile money back guarantee ...

Features and Specs:

26 Combined MPG (22 City/32 Highway)

Listing Information:

VIN: WBXHT3C35GP884944
Stock: 22693469
Certified Pre-Owned: No

Located in Houston, TX / 16 miles away from Houston, TX

Dealer Review:

Excellent service, very helpful and friendly. Thanks Alex!

Features and Specs:

26 Combined MPG (22 City/32 Highway)

Listing Information:

VIN: WBXHT3C32GP886084
Stock: 9019PYA
Certified Pre-Owned: No
Listed since: 04-15-2022

Located in Houston, TX / 18 miles away from Houston, TX

Please call an Internet Sales Specialist at 281-872-7200 and speak with one of our pre-owned representatives to check availability and receive the dis...

Features and Specs:

26 Combined MPG (22 City/32 Highway)

Listing Information:

VIN: WBXHT3C35GP883180
Stock: V86109B
Certified Pre-Owned: No
Listed since: 05-02-2022

Located in San Diego, CA / 1,294 miles away from Houston, TX

----------------See the full listing at shift.com/s/1879785 -------------- Shift offers no contact test drives on most cars, delivery, and provides fi...

Features and Specs:

27 Combined MPG (23 City/34 Highway)

Listing Information:

VIN: WBAVM1C5XFV497820
Stock: c110304
Certified Pre-Owned: No
Listed since: 05-11-2022

Located in Sacramento, CA / 1,601 miles away from Houston, TX

----------------See the full listing at shift.com/s/1433003 -------------- Shift offers no contact test drives on most cars, delivery, and provides fi...

Features and Specs:

26 Combined MPG (22 City/32 Highway)

Listing Information:

VIN: WBAVL1C58FVY33192
Stock: C1499599
Certified Pre-Owned: No
Listed since: 04-20-2022

Located in Oakland, CA / 1,633 miles away from Houston, TX

----------------See the full listing at shift.com/s/1574495 -------------- Shift offers no contact test drives on most cars, delivery, and provides fi...

Dealer Review:

Shift wants to be the next CarMax. Problem is they don't have the Infrastructure, the talent or proper and non-incompetent management. These guys wont be around much longer. Stay away from them.

Features and Specs:

21 Combined MPG (18 City/27 Highway)

Listing Information:

VIN: WBAVM5C57FVV94089
Stock: c109729
Certified Pre-Owned: No
Listed since: 04-27-2022

Located in Las Vegas, NV / 1,222 miles away from Houston, TX

At Carvana, we want to help everyone Live Feelessly�. That's why we never charge last-minute, bogus fees. We believe in treating you better--we think ...

Features and Specs:

27 Combined MPG (23 City/34 Highway)

Listing Information:

VIN: WBAVM1C54FVZ94538
Stock: 2001555570
Certified Pre-Owned: No
Listed since: 02-26-2022

Located in Duarte, CA / 1,353 miles away from Houston, TX

Introducing the Love Your Car Guarantee from CarMax! Now you can take your time with a 24-hour test drive and a 30-day/1500-mile money back guarantee ...

Dealer Review:

They advertise a car nationwide and will not sell it to anybody out of California. I never heard of such a thing and it seems ridiculous. You have to come in person to pick the car up and cannot have it picked up by a shipping company even if you pay by money wire.

Features and Specs:

26 Combined MPG (22 City/32 Highway)

Listing Information:

VIN: WBAVL1C51FVY26827
Stock: 22169311
Certified Pre-Owned: No

Located in Houston, TX / 18 miles away from Houston, TX

Panoramic Moonroof Sun/Moonroof Keyless Start Bluetooth Connection Rear Spoiler Black; Sensatec Upholstery Jet Black Wheels: 18" X 7.5" Alloy Y Spoke ...

Dealer Review:

It's my second time in 6 months buying a BMW from Tom and I had a lovely experience both times. Love his honesty and easy-going approach. He's truly a class act. I love both the Bemers we purchased!

Features and Specs:

26 Combined MPG (23 City/32 Highway)

Listing Information:

VIN: WBXHU7C38H5H37974
Stock: H5H37974
Certified Pre-Owned: No
Listed since: 05-04-2022

Located in Seattle, WA / 1,887 miles away from Houston, TX

At Carvana, we want to help everyone Live Feelessly�. That's why we never charge last-minute, bogus fees. We believe in treating you better--we think ...

Features and Specs:

27 Combined MPG (23 City/34 Highway)

Listing Information:

VIN: WBAVM1C51FV314577
Stock: 2001793762
Certified Pre-Owned: No
Listed since: 05-09-2022

Located in San Antonio, TX / 184 miles away from Houston, TX

At Carvana, we want to help everyone Live Feelessly�. That's why we never charge last-minute, bogus fees. We believe in treating you better--we think ...

AutoCheck Vehicle History Summary Unavailable.

Features and Specs:

27 Combined MPG (23 City/34 Highway)

Listing Information:

VIN: WBAVM1C50FVZ94214
Stock: 2001608438
Certified Pre-Owned: No
Listed since: 03-14-2022

Located in Orlando, FL / 853 miles away from Houston, TX

At Carvana, we want to help everyone Live Feelessly�. That's why we never charge last-minute, bogus fees. We believe in treating you better--we think ...

AutoCheck Vehicle History Summary Unavailable.

Features and Specs:

26 Combined MPG (22 City/32 Highway)

Listing Information:

VIN: WBAVL1C54FVY41516
Stock: 2001711975
Certified Pre-Owned: No
Listed since: 04-27-2022

Located in Pittsburgh, PA / 1,145 miles away from Houston, TX

At Carvana, we want to help everyone Live Feelessly�. That's why we never charge last-minute, bogus fees. We believe in treating you better--we think ...

AutoCheck Vehicle History Summary Unavailable.

Features and Specs:

26 Combined MPG (22 City/32 Highway)

Listing Information:

VIN: WBAVL1C59FVY33606
Stock: 2001526812
Certified Pre-Owned: No
Listed since: 03-01-2022