I purchased my brand new Toyota Tundra SR5 double cab 4.6L in 2012 from a local dealership. Two weeks ago my check engine and TRC OFF lights came on so I rushed to a nearby Toyota dealership an hour later the service tech approached me to explain that my secondary air injection valves were closed reason why my truck would only get up to 40mph and felt bogged down. He then informed me it could be a matter of resetting the computer and the valves could reset themselves and I will just be out $100.00 for the computer testing. Or my air injection valve assembly could be bad. Another hour later he returns to tell me resetting the computer did not work and I would need to replace the air injection valves if I got it repaired there and right away it would be $2,500.00 if not $2,800.00. Between all of this fiasco they are trying to sell me a new truck I need to mention. So after me asking a million questions he then says its nothing I did NO NEGLECT on my part to my truck it's a manufacturer issue but unfortunately my truck is not covered under the recall/warranty. The recall/warranty is only on the 5.7L Tundras so after lots of research I have found Toyota has had many issues with this valve system since early 2000.
I went to the dealership where I bought the truck and was told unfortunately I just have really bad luck and I could be 1 out of 10,000 people this happens to then of course they kept me their trying to sell me a new truck. I do need to mention my truck is still at the dealership that diagnosed my truck originally. Then I'm told we can not help you at dealership level you have to call corporate. I call corporate and they made a case but then of course pointed the finger at the dealership.
Bottom line Toyota YOU bought a faulty manufactured part YOU need to take ownership of it, it is not my fault your vehicles have rust issues, break issues, airbag issues and air injection valve issues.
I have never been so rudely mistreated like this by a company that supposedly has great customer service...NOT TRUE at all. They care about one thing and one thing only their bottom line and profit.
This was the first Toyota I have ever owned and needless to say it will be my last. My truck had 130k miles on it and I owe 5k on it, now I have to put 3k into it....BS!
Over all a good truck. Only problem I have had with it is a alcohol sensor in the fuel system. If truck sets in real cold weather for a few days thes sensor thinks it's running flex fuel ( so the tech told me). Then it's hard to start but runs fine after it does start. When this happens it's a trip to dealership, hooked up to computer and sensor reset. Warranty does not cover it.
Not sure if its the off road package and tires, but this is the noisiest truck I have ever owned (at least 10). Turning radius is poor. Poor visibility when backing up. Radio is not speed sensitive and due to road noise have to constantly adult volume. Specifically purchased a Toyota because of ratings and USA mfg. Next truck will be a GM or Ford product.
I love it, but it has some challenges. I bought used but got a great price and great deal. No complaints. Interior is super comfortable and bigger than expected. I'm 5'8" so getting up into it was a challenge until I added Westin side steps. Power is incredible. Set up nicely to tow, but is limited to about 6700 lbs. I use it to haul my motorcycle and enclosed trailer, does fine at their combined weight, Like the hook up for brake lights to the trailer with options on types of plugs. I just notice on the road it sucks gas and seems to bounce along when not towing--maybe it needs a significant payload to smooth it out on the road. Mine has a rail system and bed carpet type thing, but I added a three piece tonneau of hard shell plastic like stuff, and covers it nicely. May also add an OEM bedliner....Anyway, this sucker has new aggressive tires on the 18 inch wheels, and I'm looking forward to winter this year....UPDATE--March, 2016-- Did great in the snow! 33 inches in snowfall and this beast just rolled on out and through in 4x4. Payload in the back leveled it out and helped with traction. I added a backup camera and proximity sensors on the back, so even better now backing and parking. Nice truck. 9/8/16-- Added a cold air intake and Interceptor tech adjuster and now get 333 hp where I got 310 before. Also, better fuel economy now and very fast acceleration. By the way, this is an 8 cylinder model with 4.6L engine.
I was driving down the left lane of a 4 lane road and made a quick lane change to the right lane to avoid a car making a left hand turn that stopped abruptly. A mile down the road my power steering went out. I took it in to a dealer to figure out what the problem is and it was the power steering gear. The cost of $3000 to fix from a part with a defect. I called Toyota to see if they could help or do something with the cost of fixing it being their part failed while avoiding an accident. They said there is nothing that they were willing to do because it was past 36,000 or 3 year warranty on a 2012 Toyota Tundra that has 57,000 miles on it. If i had gotten in the accident, it would have cost me $1000 to fix my pickup instead it costs me $3000 to avoid an accident. Toyota as a company seems to think that is the right thing to do. They basically are making it that it would have saved me money to get in a potentially fatal accident versus avoiding it and there part flawed part breaking and them backing up their product. The reason why I think the part was/is flawed is that the dealer nor any of the other service garages that I called have ever heard of this happening before! Great job Toyota of standing behind your product and making it cheaper for someone to get in an accident instead of standing behind your product!!