2004 Toyota Matrix Consumer Review: Surprised by the poor quality

2004 Toyota Matrix Wagon - Consumer Review

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Surprised by the poor quality of Toyota
By Angela on


2004 Toyota Matrix XR Fwd 4dr Wagon (1.8L 4cyl 5M)


This is the first Toyota I've ever owned. My husband and I bought this car because we wanted a small, fuel-efficient car to get us around town with the capability of expanding cargo space when needed. Unfortunately, I have been sorely disappointed in some of the features of the car. Within the last two years, both rear door handles have completely broken. The replacement cost for each door handle is $200. The rigid metallic coating of the interior door handles has loosened and actually cut my fingers. Various other compartments (while clever and convenient) have broken or become loose. The bumper pops loose easily and can drag.

Best Features

The flexibility of cargo space. When the back seats and front passenger seat are folded flat, it has the convenience of a pick-up.

Worst Features

luggage rack, improved quality of materials, better ground clearance
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