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Used 2016 Toyota Highlander Consumer Reviews

4.4 out of 5 stars
173 reviews
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Pros
Cons
5 out of 5 stars

Lexus in Toyota Clothing (with sportier handling)

Thomas from Westchester Cty, NY, 07/31/2016
2016 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 6A)
29 of 29 people found this review helpful

Pros: Rock solid look, feel and handling. Calm-instilling, smooth, quiet ride. Sensible, simple, intuitive controls. Luxury car look, feel and performance at a below-luxury price and with lower cost regular fuel! Safe, effective all wheel drive and active safety systems. Cons: Smaller than ideal cargo space. Very tight third row -- for young children or emergency, short trips only. Lane departure sensor is a little too sensitive. Navigation slightly less intuitive and useful than other controls and systems in this vehicle and than navigation systems in other vehicles and after-market or cell phone based systems. Overall: An easy 5 out of 5 stars! This vehicle should be on anyone's list for a mid-size SUV with a third row seat. There is a wide variety of option levels with corresponding wide variety in cost so it can fit into many budgets whether you choose the top end to compete with luxury vehicles as we ultimately did or a "lower" level which can compete with almost any but the smallest, compact SUVs on price (which we also considered).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Still lovin' the Highlander

Debra Handley, 05/01/2016
updated 11/09/2017
2016 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 6A)
64 of 66 people found this review helpful

This is my second Highlander. The first was an 2003 LE. I recently gave it to my daughter with 139000 miles on it. Because I loved my 03 so much, we decided the new car would also be a Highlander. This time we went all out and purchased the Limited Platinum. This car has 4 owners manuals! I've made it through them all. This car has all the bells and whistles! I particularly am enjoying the blind spot warning, lane departure and the cruise control feature that keeps you a safe distance from the car in front of you. I must admit this took a little getting used to, but now I truly appreciate the way the car speeds up or slows down on its own while using the cruise feature. The lift gate is also easy to operate. You must use the operating handle, but you don't need to manually unlock the door first if you are keeping the key in your purse. I do like the easy lock/unlock features on the doors as well. The interior is very attractive, spacious and comfortable. I love that I can fit my tote style handbag safely away in the deep storage unit between the front seat! It's also wide enough for me to fish around for anything I need in my bag, and there is also roo, for me to store all my favorite CDs in there as well. The back seat captains chairs are very comfortable and ride very well. There are retractable window shades for added comfort. This is great for traveling with babies! We haven't even used the third row seats, but they are ready when needed. The cargo area without the third row is very spacious! Four adults could easily travel with all their luggage for at least a week or more including beach chairs and coolers! The entune system is great! It has local weather, traffic,Bluetooth pairing for listening to your favorite music on your phone, or on the apps you can install such as i❤️radio, Pandora, and others. You get a three month subscription to Sirius. The navigation system will not allow you to get lost! It reconfigures if you miss a turn without making you feel bad, it simply and redirects you without that annoying "recalculating" you get with other system. I love the sunny interior when you unshaded the cabin with the panoramic moon roof. I just love my new car, and am looking forward to many years of pleasurable driving!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

4Runner for Highlander

Lawrence C. Reardon, 02/11/2016
updated 02/14/2023
2016 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 6A)
62 of 64 people found this review helpful

As the car has gotten older, I have had to replace the brakes after 60,000 and will now need to replace the gasket around the timing belt housing, which is very expensive. Not thrilled about this repair, but hopefully the dealership will guarantee their work.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Never thought I would switch from Honda!

bsmith, 07/03/2016
updated 07/04/2017
2016 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 6A)
20 of 20 people found this review helpful

Update: They asked for an update and I must say, still love the car and really the only thing I would change is adding a charge port in the 3rd row. Took me 4 months to decide on a new SUV (which drove my husband crazy). Thought for sure I would stick with the Honda Pilot bc I loved my 2007 so much but wasn't thrilled with the reviews for the new Pilot and did not care as much for the interior design. Drove a few other makes but fell in love with the Highlander as soon as I drove it. LOVED the interior design and the quiet, smooth ride from the get go. The radio is so much better than my old car as well. Most of the new SUV's I test drove had limited visibility towards the rear of the vehicle. I found that learning how to correctly position my mirrors helped drastically. What I would improve on would be the USB ports. There are none in the 3rd row and the ones up front I feel do not have a lot of power. It takes forever to charge my phone compared to my old car and that is annoying. It takes a while to get use to the navigation system but I played with it to destinations I was familiar with and am getting use to it. After a lot of research and test drives, every vehicle will have positive and negatives and you need to find what is most important to you. So far my family loves the Highlander and I am very happy with our decision.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Overall a very good car

Sam Ng, 06/15/2016
2016 Toyota Highlander LE Plus 4dr SUV AWD (3.5L 6cyl 6A)
18 of 18 people found this review helpful

Everything is good with some rooms for improvement: 1. Dash design is nice but lack of flat area to mount other items such as phone holder or dash camera. Windshield seems is the only place to mount , which reduces the visibility. 2. Mpg is not as good as rated. I have 70% local 30% hwy and I get 18 mpg.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
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