Horrible quality. Have replaced numerous door rest inserts, ratlles coming from every corner, New transmission at 80k, now it's in the shop because the lift gate needs a new hydraulic system. Not what Toyota used to be..
Purchased when it had 32,000 miles on it. Now it has 153,000 miles. I've only replaced tires at $900 twice, changed the oil regularly, and so far I've never had to put it in the shop for repairs. We change the battery and brake pads, just maintenance. It's going to get a tune up tomorrow, and I hope it improves the gas mileage. For now city 19, and highway 21 to 23. Also, pulling the boat it gets 16 mpg, but it pulls very well. I hope it keeps up with reliability because I have yet to find anything else I like as well as my Highlander.
many have noted the tire issue - i had to order mine online and have them delivered to my home - $952. then i had to take them to a tire shop and pay to have them mounted. NEW shocker - at 63k miles and 3 years of age, my water pump died. the dealer says 3 days labor - 24 hours @ $90 hr + the part, $2400 more or less. supposedly they have to drop the engine and the transmission to get to the water pump on the side of the engine. NOT acceptable TOYOTA! what a worthless design. had i seen this coming i would not have bought the car and would have stuck with honda. my honda element has 240k - and only rountine service. the locks are wearing out - but not the engine...
All V6 2008 and newer highlanders will develop piston slap according to the dealer and factory rep I talked to. It causes the engine to sound like a diesel for the first 10minutes of driving. The dealership could not fix the issue and bought our vehicle back. I'm writing this to help educate people about this and hopefully save someone from making the same mistake I did, purchasing a certified highlander....
Great SUV ---watch out for rubber oil cooler lines
written on 05-06-2016
Love this SUV...80k miles never a problem- until this weekend...rubber hose that goes to the oil cooler if you have tow package broke. Oil light came on. Almost all the oil leaked out. Thankfully no engine damage. Turns out there is an extended warranty on this part. Have it changed before it breaks. That is the only problem I've had with this SUV in 8 years. Reliability is the most important thing to me and if I knew this part was a problem I would have fixed it before it went. Still, I would recommend this vehicle to anyone.