I've owned this car for 4 months now. I don't have one bad thing to say about it. I commute 40 miles each day and I have driven the car to Colorado. The ride is very comfortable, handling is great and I enjoy all the technology. Yes you pay more for the hybrid but with an average of 41 mpg (combo highway and city driving commute), it's worth it. We got an average of 36 mpg when we went to Colorado (a little over 650 miles one way). I was pleasantly surprised by the acceleration when passing trucks on the two lane highways. The only issue I have is with the remote start. It works great but I am not used to or understand why the engineer dies when you open the car door. But at least my car is cooled off or warmed up before I get in it.
Wonderful car. Hybrid/Gas transition smooth as can be. Exceeds EPA mpg rating especially in highway driving where we typically get over 50 mpg. Getting 38 mpg overall since owning. All controls and instrumentation are intuitive and simple to use. Only problem we had was a persistent rattle from the rear seat belt connector which the dealer diagnosed and fixed under warranty. We added Weathertech floormats to protect the car because we live in a climate with harsh winters.
Me and my wife don't even come close to getting the advertised MPG of 38hwy/ 43city. We get a range of MPG from as low as 28 to as high as 34.5. We don't drive fast and have even tried to drive as slow as possible to get the maximum MPG.
The computer says we do great, 38, 36, 39 but when we fill up it is apparent the computer is wrong. Toyota corporate tells us there is nothing wrong with the car because the computer says we are close to the proper MPG. The proof is in how much you fill up at the pump, not what the computer says.
We spent thousands extra for the hybrid model and we feel like we were duped. We will never buy another Toyota or Lexus again. Would not recommend!