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Used 2014 Toyota Avalon Hybrid Consumer Reviews

4.3 out of 5 stars
31 reviews
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Pros
Cons
5 out of 5 stars

Incredible value

Scott Campbell, 08/03/2015
2014 Toyota Avalon Hybrid Limited 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
32 of 32 people found this review helpful

I'm too obsessed with value to buy new when there are so many great-quality used cars out there traded in by the perfectionists who have to have new, or perfect, or both. I gave a test drive to a barely-used 2014 loaded ES 300h and a similarly almost-new 2014 Avalon Limited Hybrid, loaded with the technology package, the Qi wireless charger, and a few other goodies. While I love the look and the ride of both sedans, I almost went for the Lexus but in the end chose the Avalon. Why? Two basic reasons: 1) The cars I drove were virtually identical, but $5,000 more for the Japanese-built version (with identical basic engineering) just didn't make add up to $5,000 more in value, 2) I preferred the ease of use in the Avalon's touchscreen interface to the point and click operation of the Lexus. While I might acclimate to the joystick, my shotgun passengers might not. I don't love the stock tires on the Avalon (Bridgestone Turanza; they grip fine but seem to transmit excessive road noise) but a new set of tires can easily remedy that. After 2,000 miles of use, including an 800 mile road trip, I am completely in love with the car's ability to provide a quiet, very comfortable, composed ride with sure handling and minimal sound intrusion into the cabin, and it has delivered an astounding 41.4 mpg according to the car's computer (yes, yes, I know from previous experience that Toyota tunes them about 2 mpg high . . . nevertheless, even 39 mpg is unreal for a car with this curb weight). The Toyota Entune interaction with my iPhone, Bluetooth and such apps as Pandora are all relatively easy to learn . . . and I am my fifties, not my twenties. I also find the capacitive controls for the climate control and other systems easy to use and not a nuisance as others have noted. It isn't perfect: 1) despite the paint protection film, the car only has 14,000 miles and the paint has a few small but deep road wounds down to the bare metal that I need to have addressed; 2) you can't input a new address to the nav system while the car is in gear --maybe with voice command i could do so?), and 3) road noise is minimal, but not coffin-quiet. But hey, come one . . . I didn't pay 60 grand for an LS 460, I bought a used Toyota. For my money, I think I got one hell of a value--very satisfied customer here.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Nice step-up

skipjack47, 04/24/2014
2014 Toyota Avalon Hybrid Limited 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
30 of 30 people found this review helpful

After driving a Camry Hybrid for almost 4 years, I find the move to the Avalon Hybrid a nice step-up. The Camry was a very good, very reliable car for me and I got good value on the trade-in. The Avalon is more luxurious, and has a smoother ride, and slightly better fuel economy. I am finding that with the car not quite broken in yet, my Avalon is getting very close to the EPA mileage estimates. I do not understand the comment about "grabby" brakes. Contrary to the test review, I have found Toyota has done a good job of integrating regenerative braking with normal braking. The new Avalon has improved on this aspect of performance.

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4.63 out of 5 stars

Great car

rob260, 03/09/2014
2014 Toyota Avalon Hybrid XLE Touring 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
39 of 40 people found this review helpful

I've had the 2014 Avalon XLE Touring Hybrid for about three weeks now. I'm really enjoying the vehicle so far. The fuel efficiency has been as advertised for the first 1000 miles. I've done a mixture of highway and city driving and have been averaging just below 39 mpg according to infotainment system. This vehicle fit my needs perfectly. I needed a daily driver that was really fuel efficient but had the space I needed to haul kids and sports equipment on the weekends. Check and check for this Avalon. It's pretty impressive to have a large sedan get this fuel efficiency and provide a large trunk and rear passenger space. The hybrid option was a no brainer for me.

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5 out of 5 stars

Deficiencies - annoying

tedtnj, 04/05/2014
updated 04/05/2016
2014 Toyota Avalon Hybrid Limited 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
22 of 22 people found this review helpful

Update: NAV system is a misnomer in my opinion. There have been no software updates since the software was launched in 2013. Roads change, but Toyota has no updates, thus accuracy is absent. Basically, I have a map that shows others generally where we are. My new TOMTOM GO600 is my "real" NAV system. Gas mileage is good -- north of 34 mpg overall. Adaptive speed control is super. My Parkway Toyota service center (really the staff) is a delight. = = = = = = NAV system is primitive compared to my five year old TomTom™. There’s no 3D, there are no traffic light cameras and there is no display of current speed limits. Programming the NAV is tedious. In seven years the NAV system has moved ahead one year in its development [see below]. Further, the NAV system voice even at the lowest level #1 is much too loud; and there is no way to lower the volume, save disabling all sound. It is far louder than my 2007 Toyota Avalon Limited at sound level #1. There is a plastic chrome bezel around the instrument cluster. When sun hits the bezel, it is most distracting. Dealer team says that’s the way it is…Ugly situation.

Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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4 out of 5 stars

Mixed review

S S, 11/26/2016
updated 12/02/2022
2014 Toyota Avalon Hybrid XLE Touring 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
27 of 28 people found this review helpful

Having been a Toyota owner now since the late 90s I unfortunately have to say that things have been going down hill as far as my experience with Toyota and this Avalon. I have had more little issues come with this car than the total of all my other Toyotas. So I'll start with the issues. 1) The tires, Bridgestone Turanzas are by far the worst tires I've ever had. I finally got rid of them at 17k. Increasingly noisy, poor traction, very harsh ride, like stones. I test drove an Avalon with the Michelins on it and they were much better. My car was located and I had no idea these poor quality tires existed until driving this care for a few weeks. I replaced them with Pirelli P7s and they are much better tires on this car. 2) The headliner started falling down around the rear of the sunroof. The dealer attempted the first fix from Toyota and succeeded in getting fingerprints all over the headliner. This is not to be confused with the headliners falling down near the rear window on the 2013s, this is another issue. The second time I took it back Toyota had come up with another fix and it worked, and the dealer succeeded in getting finger prints all over the headliner and complained about having to clean them off because the tech had used gloves and he couldn't have done it? Well at least that defect is finally fixed. 3) The chrome trim at the bottom of the rear passenger driver's side window started lifting up. You can push it down, but it comes back up if you raise the window. The dealer said they'd call when they get the replacement, haven't heard in over a month. I'll need to remind them. 4) The vinyl on the armrest is cracking on a corner. Toyota uses vinyl all over on these leather interiors FYI. The cracking is occurring on a sharp wrap around surface where you don't even touch it. The vinyl material surface is flaking off. Others on the TN website are reporting the same issue but much worse in some cases. Toyota did replace the armrest under warranty. 5) The radio just dies in AM or FM mode. You can move from station to station (as if in mute) but no sound. If you stop the car and re-start it's fine. And of course the dealer is unable to help since it only does it once in a while. So that's my list of issues at 20,000 miles. The negatives you will want to make sure you are OK with on these cars 1) Harsh ride, better tires help but Toyota seems to think people want a car that rides harsh and handles so-so instead of a car that rides nice and handles so-so. 2) The seats are pretty firm and as time goes on you feel like you are riding on the seat frames. Poor design for comfort. 3) The power lumbar is very poor, the adjustment is very limited and it's hard to find a comfortable position. My 2012 Camry was much better. 4) The NAV unit is absolutely horrible. Unfortunately Toyota sticks you with this NAV and mediocre stereo. The NAV updates are near $200 and only available once a year. If you ask the dealer, they don't seem to know much about it. I use my iPhone most of the time it's much more intuitive, roads are updated constantly, and the GUI is much simpler. 5) The Entune firmware is like something from the early 2000s. It's horribly slow, and the Bluetooth setup needs to be re-paired every now and then since it gets messed up. Toyota has really fallen behind with this firmware, the apps are ancient and my iPhone blows it away, yet my iPhone can't interface with the display. There is all these harassing screen warnings that I eventually figured out to disable for the most part, but I now rarely use it since it's so dated compared to phone apps. Most people I know with Toyotas rarely use their NAVs or Entune, if ever. So the likes 1) MPG, MPG, MPG incredible. For a full size car it's hard to believe you can get 40-45mpg with a little finessing and attention to mpg increasing techniques. 2) The drivetrain is great. The Toyota Hybrid Drive System is flawless so far and the transitions between Electric and ICE drive is hard to notice. The ECVT transmission has no shift points and is smooth as butter. The drive power delivery is quiet and smooth. 3) I like the brakes, they have a balanced amout of effort stopping power. 4) Steering is precise and well balanced as far as effort and road feel for a car this size. The steering wheel design is also great. Very comfortable. 5) The exterior is attractive IMO as is the interior. Great aesthetic design again IMO. So the bottom line is the 2014 Toyota Avalon Hybrid Touring is a very nice looking car inside and out with an excellent proven Hybrid drive train that delivers excellent MPG for a car this size. Where it falls down is the harsh ride, firm seat bottoms, poor interior quality material (vinyl), and some pesky quality fails at 20k. At 38k no additional problems. Still great mpg. Still stiff ride. Overall a pretty good car that could have been great if the design issues above were not present. At 50k no additional problems. Entune worthless poorly supported. 68k trouble free and 44.9mpg since new Fuelly. Very reliable and great gas mileage. Got ri of r terrible OEM Bridgestone tires and put Goodyear assurance comfortreads on about 28k miles ago. Much better wear and comfort.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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