2016 Tesla Model X: Door and Window Confusion
by Mike Schmidt, Vehicle Testing Manager on September 23, 2016
"Hey Mike. The driver window in our Tesla makes a funny noise. It doesn't happen all the time, but it happens a lot." That was the only information at my disposal when I drove our 2016 Tesla Model X home to try and diagnose the issue, or at least repeat it.
This is a weird one.
The glitch is real, and it comes in waves. It might be fine for 30 minutes, but then the window suddenly cracks open and then closes. At the same time, the open-door graphic flashes on the instrument panel and then disappears. On my morning commute, this cycle continued every three to four minutes for a time before disappearing completely for another 30 minutes or more.
Our best theory is that the car randomly thinks the door is open and cracks the window in response, because that's what the frameless windows do automatically when you open the door. Then it realizes the door is closed.
I caught it on video in the parking lot. It took several minutes of recording nothing before the magic moment. That noise you hear is the driver window lowering and raising. We will add this to our growing service to-do list.
Mike Schmidt, Vehicle Testing Manager @ 9,450 miles