3 of 17 people found this review helpful
Suzuki does not stand behind their warranty
By serine459 on
Vehicle2011 Suzuki SX4 Crossover 4dr Hatchback AWD w/Technology Pkg (2.0L 4cyl CVT)
ReviewI bought a 2011 Suzuki Sx4 new in 2012 I kept noticing a sweet chemical smell whenever the air conditioner or defrost was being used.
I contacted my Suzuki dealer and they said they had dealt with this problem with other Suzuki's and thought it was related to the vapor coming back into the vent so they ran the hose to a different area and said it should be fixed. The next time I drove the car and used the air conditioner the antifreeze smell was there again.
I contacted Suzuki and they said that they had done all they could and sent me to Arbitration.
Suzuki told Arbitration that the car was working as designed and they said there was nothing more that they would do for me .
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