2 of 2 people found this review helpful
we got a lemon
By lovebug on
Vehicle2009 Suzuki Grand Vitara 4dr SUV (2.4L 4cyl 4A)
ReviewBought truck in April 2009. LOVING the truck until the cold weather hit and we started turning on the heat. Late November motor started overheating. They replaced the thermostat. Early December motor overheating again, and no heat in the vehicle. They replaced the thermostat again, but it was still overheating. They opened up the motor and the head was cracked! They've had our vehicle since Dec 14th, waiting for parts from Japan. Asside from the mechanical/electrical problems, my biggest complaint is about their customer service. They've never once contacted us to give us an update. It's always us calling them. We usually get voice-mai
Best FeaturesLook, comfort, stability
Worst FeaturesCustomer service!
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