Used 2013 Subaru Outback 2.5i PZEV 4dr SUV AWD (2.5L 4cyl CVT) Consumer Reviews
Used Outback for sale
Transmission and Customer Service Fail
Paola, Phoenix, AZ, 07/14/2019
Subaru Outback 2.5i PZEV 4dr SUV AWD (2.5L 4cyl CVT)
6 of 6 people found this review helpful
Subaru Outback CVT Transmission Fail! Subaru customer service Fail! 98% of Subaru on the road after 10 years! FALSE! Our 2013 Outback transmission needs replacement right after our extended warranty which we paid extra for expired. The cost of a new transmission makes this outback totaled. The cost? $9K. The transmission on these outbacks are defective as seen by the thousands from other customer experiences on the web. Subaru knows this. The cost of a new transmission makes this outback totaled. The cost? $9K. The transmission on these outbacks are defective as seen by the thousands from other customer experiences on the web. Subaru knows this. We opened a case with Subaru of which no one argues the point that these transmissions are defective. Spoke with several Subaru reps and the best they offered us was $1500.00 off on a new Subaru purchase. What!? Buy a new Subaru b/c a Subaru is a disposable vehicle immediately after the warranty expires??
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Don't do it! Nothing but problems - buyer beware
Kirk L., Clearfield, UT, 07/20/2021
Subaru Outback 2.5i PZEV 4dr SUV AWD (2.5L 4cyl CVT)
6 of 7 people found this review helpful
We bought our 2013 Outback new and for the first 3 years, the only problem we had was headlights burning out - very poor design for access and we replaced 4 or 5 before we found out that only the OEM replacement lights would last in the thing. We had a few other minor issues and I have to mention that the road noise vs. the car stereo was a big loser. Had to crank the stereo way up to hear it. Another major issue was a very week A/C. Worked fine when you were driving at highway speeds, but get stopped in traffic and it did not work at all. Try that anywhere it gets hot in the summer. Miserable. After about 50 thousand miles, we started noticing that the check oil light would come on and we had to add oil in between oil changes (done at roughly every 3,000 miles). As we drove it more, it became a regular thing to add a full quart about every 1500 miles. Now, the car is sitting in our driveway with just about every idiot light on the dash flashing. We paid about $2000 to have the catalytic converter and O2 sensors replaced and that didn't solve the problem. We then found out that the Code that indicated those were a problem also was the code for a transmission issue. We have been told there is a sensor on the 2nd gear in the automatic transmission that may be the problem, or it may need an entire rebuild. Cost estimate ranges from $2,000 to $6,000 depending. We're going to sell it as is with full disclosure to the buyer. We managed to suffer thru the problems & get 160K miles out of it, but we're never buying another Subaru and we're making sure everyone we know hears this story.
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2013 Subaru Outback for sale near you
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Good Basic Transportation after 20k miles just OK
electricvette, Puyallup, WA, 12/21/2013
Subaru Outback 2.5i PZEV 4dr SUV AWD (2.5L 4cyl CVT)
8 of 16 people found this review helpful
This is my wife's car. I tell every one I do not like it for the following reasons. 1. The front seat will not go full horizontal so my wife has two towels in the back. 2. road noise is terrible. 3. heavy steering... its like they put the smallest freek'n power steering pump in to get better gas mileage and you have to work the wheel on trips. 4. radio knobs are not log enough. 5 poor ride comfort. MY GMC Denali rides soooo much better than this. 6. seat comfort is poor. Will not be a repeat customer. Looking for something quieter on my next car.
112,000 and on it's 3 engine
Not happy in California, Anderson, CA, 05/14/2023
Subaru Outback 2.5i PZEV 4dr SUV AWD (2.5L 4cyl CVT)
1 of 1 people found this review helpful
Very simply put, worst car I've ever owned. Had great success with previous 3 Outbacks. This one is absolute junk. 3 engines in 112,000 miles. Piston rings. First one was burning huge amounts of oil and slowly lost compression. 2nd lost compression without burning oil. 1st was under warranty. 2nd Subaru gave me a $2000.00 credit. Piston rings in the 2.5 boxer are a MAJOR problem and should have been solved. Sorry Subaru, you lost a loyal customer.
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Great car that meets our AWD needs
Dennis Mortlock, Riverside, CA, 07/06/2016
updated 01/24/2019
Subaru Outback 2.5i PZEV 4dr SUV AWD (2.5L 4cyl CVT)
0 of 0 people found this review helpful
Vehicle is a great AWD choice with proven reliability. we have been pleasantly surprised by the mileage. We average about 23 miles per gallon in the city and 29 miles per gallon on the highway. They only complaint we have is that the lift gate should have a power option. We understand it is available in the newer models. One annoying thing: I cannot seem to adjust the volume of the guidance system voice. It’s choice is on or off, and can’t find a menu to adjust the volume.
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