2008 smart fortwo passion coupe: Service
November 06, 2008
Smart of Beverly Hills couldn't schedule an appointment until next Wednesday. That is, except for one 7:00am appointment on Friday morning that would see our car returned "no earlier than 4pm". Forget that.
I made a quick call to the smart center of Universal City--closer to my house anyways-- and they could take me the same day. Funny how a change of only a few miles translates to vastly different realities...this dealership, as opposed to the ones here in Santa Monica, is selling smarts at MSRP.
The dealership is under construction and I drove by twice. When I finally got there the smart was whisked away almost immediately with a promised return time of 1-hour. I was waiting on this one so I really hoped they 'd stick to that. 45-minutes later I got the call that the service was complete and I could pick up the car.
The damage was $210.93 for an oil change and routine checks. This proves once again that the smart is in only an economy car in build quality. I want to like this car but it's getting harder every day.
Mike Magrath, Vehicle Testing Assistant @ 10,759 miles