Service - 2008 smart fortwo passion coupe Long-Term Road Test

2008 smart fortwo Long-Term Road Test

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2008 smart fortwo passion coupe: Service

November 06, 2008

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Smart of Beverly Hills couldn't schedule an appointment until next Wednesday. That is, except for one 7:00am appointment on Friday morning that would see our car returned "no earlier than 4pm". Forget that.

I made a quick call to the smart center of Universal City--closer to my house anyways-- and they could take me the same day. Funny how a change of only a few miles translates to vastly different realities...this dealership, as opposed to the ones here in Santa Monica, is selling smarts at MSRP.

The dealership is under construction and I drove by twice. When I finally got there the smart was whisked away almost immediately with a promised return time of 1-hour. I was waiting on this one so I really hoped they 'd stick to that. 45-minutes later I got the call that the service was complete and I could pick up the car.

The damage was $210.93 for an oil change and routine checks. This proves once again that the smart is in only an economy car in build quality. I want to like this car but it's getting harder every day.

Mike Magrath, Vehicle Testing Assistant @ 10,759 miles

  • Full Review
  • Pricing & Specs
  • Road Tests (5)
  • Comparison
  • Long-Term

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