If you're looking for a versatile compact van, Ram offers the 2019 ProMaster City. Although you can't stand upright inside this van as you can in the much larger, full-size ProMaster van (reviewed separately), it's still a very practical option. There are two versions: a two-passenger cargo van and a five-passenger van (the Wagon). The interior is spacious in both. The maximum cargo volume of 131.7 cubic feet is larger than in most competitors, and the ProMaster City's payload rating of 1,885 pounds (or 1,760 pounds for the passenger version) is excellent for this class of vehicle.

For sale near Ashburn, VA

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2019 Ram ProMaster City
Wagon Passenger Minivan
$6,995
great price
$3,787 below market
- 153,084 miles
- No accidents, 1 owner, personal use only
- 5 Seats, 21 City / 28 Hwy MPG
- Platinum Auto Sales of Arlington Virginia (23 mi away)
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- Trip Computer
- Rear Bench Seats
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Located in Arlington, VA
Non-smoker owner, Vehicle Runs Well, Smooth ride, All records in possession, Regularly maintained, Lots of storage, Arctic cold a/c, No pets, Seats as...
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
24 Combined MPG (21 City/28 Highway)
Listing Information:
VIN: ZFBHRFAB9K6M88363
Stock: M88363
Certified Pre-Owned: No
New Listing
2019 Ram ProMaster City
Wagon Passenger Minivan
$7,995
great price
$3,371 below market
- 151,767 miles
- 1 accident, 2 owners, corporate fleet vehicle
- 5 Seats, 21 City / 28 Hwy MPG
- Level Up Motors (41 mi away)
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- Parking sensors
- Trip Computer
Close
Located in Hagerstown, MD
AutoCheck Vehicle History Summary
Accident Free Vehicle: No
Personal Use Only: No
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
24 Combined MPG (21 City/28 Highway)
Listing Information:
VIN: ZFBHRFAB5K6M02515
Stock: M02515
Certified Pre-Owned: No

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All ProMaster City versions come with a 2.4-liter four-cylinder engine that makes 178 horsepower and 174 pound-feet of torque. Acceleration and fuel economy are both respectable for the class. On the move, the ProMaster City rides well enough for a commercial van, but its tall, narrow profile means turns should be navigated with some caution. This is one reason we don't consider the ProMaster City Wagon as an alternative to a five-passenger crossover SUV. A noisy cabin and limited safety features are other reasons.

For passenger van duty, the similarly priced and recently redesigned Ford Transit Connect is a better option. It has lower payload limits, but it comes in two wheelbase lengths. The passenger version also has additional amenities, including seven-passenger seating and leather upholstery. If you have the budget, the slightly larger and more expensive Mercedes-Benz Metris is worth a look, too. We like it because of its above-average interior space and good road manners. Overall, though, the ProMaster City is a solid option if you need an affordable and capable cargo van for your business or organization.

Edmunds' Expert Rating

The 2019 Ram ProMaster City is a light-duty compact van that's ideal for commercial use in the city or for businesses that don't need or want the expense of a full-size van. It offers room for five passengers or can be equipped for strictly cargo duty and has an impressive payload rating.

Trim tested

Edmunds has not yet driven any version of this vehicle, but we have limited experience with a preproduction model. The following is our first take on what's significant about it and what you can expect.

Driving

There's a suitable amount of pep driving around town. But once on the highway — especially if fully loaded — the ProMaster City starts to feel slow. The nine-speed automatic's shifting can be a bit clunky at low speeds. When driving around turns, the van leans heavily.

Comfort

Vinyl seats can be had in Cargo and Wagon configurations, but the SLT trim gets heated front seats with height adjustment and lumbar support.

Interior

It may be a small van, but the ProMaster City is still roomy and comfortable. Forward visibility is good, and rearward visibility is helped by a rearview camera and optional rear parking sensors.

Utility

The Cargo version of the ProMaster City has 131.7 cubic feet of cargo space behind the front seats. That's more than the Ford Transit Connect and the Nissan NV200 but less than the larger Mercedes-Benz Metris.

Technology

Standard equipment includes the Uconnect infotainment system with a 5-inch touchscreen, Bluetooth and a rearview camera. Rear parking sensors are optional but recommended.

Which ProMaster City does Edmunds recommend?

Whether you choose the Cargo or the Wagon version will depend on your hauling needs, but opting for the SLT trim level is a good idea. It gets you a leather-wrapped steering wheel and the option of heated seats, cruise control and a slightly upmarket appearance package.

Compare 2019 Ram ProMaster City trim levels

2019 Ram ProMaster City models

The 2019 ProMaster City comes as a cargo van, called the Cargo, and a five-passenger version known as the Wagon. Both the Cargo and Wagon have Tradesman and SLT trim levels. The main differences between the base and the SLT come in the form of standard equipment, better seats and a less utilitarian appearance. Of course, the Tradesman Cargo Van seats just two passengers and the Wagon seats five.

Both the Cargo and the Wagon use a 2.4-liter four-cylinder engine (178 horsepower, 174 pound-feet). The engine is mated to a nine-speed automatic transmission and is only available in front-wheel drive.

Standard equipment includes 16-inch steel wheels, keyless entry, power front windows, cloth upholstery, air conditioning, a tilt-and-telescoping steering wheel, a front overhead storage bin, a 60/40-split folding rear seat (Wagon only), Bluetooth, a 5-inch touchscreen, and a four-speaker stereo with a USB port.

For the SLT trim levels, all of the above equipment comes standard, along with body-colored mirrors and bumpers, power-adjustable heated mirrors, privacy glass, a leather-wrapped steering wheel, height and lumbar adjustments for the driver's seat, an auto-dimming rearview mirror, upgraded cloth upholstery, and cruise control.

Available option packages include the Popular Entertainment group (second-row power windows, a six-speaker stereo, heated front seats), a Cargo Partition package, a Lights and Wheels group (16-inch alloy wheels and foglights), and a tow package with a Class III hitch.

There are almost too many stand-alone options to name, but other major ProMaster City options include roof rails, a rear window defroster and wiper/washer, remote start, rear parking sensors, a navigation system (in combination with the 5-inch touchscreen), window grates, satellite radio, and a telematics option for vehicle tracking.

Owners' Opinions

What Owners Like

Owners laud the 2019 Ram ProMaster City for its impressive utility and practicality. The van's generous cargo space is a standout feature, seamlessly accommodating diverse loads whether for transporting large items or gearing up for recreational excursions. Many appreciate its fuel efficiency, highlighting its ability to deliver solid mileage on both city streets and highways, a particular advantage for those frequently on the move. The seating, especially in the SLT trim, garners positive feedback for comfort during long drives, aided by ample legroom and supportive features like adjustable lumbar support. This van's robust 2.4-liter engine, paired with a nine-speed automatic transmission, is noted for delivering a commendable balance of power and efficiency, which is appreciated by both commercial and personal users. The ProMaster City's maneuverability, even when fully loaded, allows for stress-free urban driving, making it a practical choice for city dwellers or businesses operating in tight, congested areas. Additionally, the versatility of the van, including features like removable and versatile seating arrangements, enhances its utility as a reliable daily driver and family hauler.

Common Issues

Owners express consistent frustration with the 2019 Ram ProMaster City regarding its problematic reliability and after-sales service. A primary complaint is the excessive oil consumption, with many owners reporting the need to add oil frequently, much to their dismay and contrary to initial expectations for a new vehicle. Numerous reports of clunky transmission behavior, particularly during low-speed maneuvers, add to driver aggravation, with shifts that are neither smooth nor predictable. The van's suspension system and body stability also trigger dissatisfaction, with several mentions of substantial body roll during turns. Another frequent issue is the air conditioning system, which has shown a tendency to fail prematurely, requiring costly repairs. Rattling noises and a rough ride further erode the comfort experience on rougher roads. Moreover, owners highlight a lack of responsiveness from customer service, exacerbating the setbacks faced with frequent visits to the repair shop, leaving many wary of potential downtime and additional repair costs.

Final Takeaways from Everyday Drivers

The 2019 Ram ProMaster City presents a mixed bag for everyday drivers. For those seeking a versatile, spacious vehicle, the van's expansive cargo area and adaptability are praised elements, allowing diverse applications from business uses to DIY camper setups. Fuel efficiency is another aspect that many owners note positively, with the van getting decent mileage, especially on extended highway drives. However, day-to-day satisfaction is marred by reliability issues. The persistent necessity of frequent oil top-ups is a recurring frustration, disrupting the otherwise practical experience. Drivers also contend with discomfort in aspects of the driving experience, like a transmission that hesitates and shifts awkwardly, which can make city driving tiresome. The van's ability to haul significant loads does impress, but the trade-off in handling and minimal interior ergonomic features may not meet everyone's needs for a seamless everyday driving journey.

Cost to Drive

Monthly estimates based on costs in Virginia

$171/mo

$226/mo

Avg. Midsize Minivan

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Reliability

The 2019 Ram ProMaster City has a 3 years / 36,000 miles basic warranty and no recalls. RepairPal gives it a reliability rating of 3 out of 5, ranks it #6 out of 24 among Commercial Vans. Below you’ll find our owner reviews.

Reliability Rating by RepairPal

3 out of 5 stars3/5Average

#6 out of 24 among Commercial Vans

RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.

Cost

$821/yr

vs. $851/yr
for Average Commercial Van

Frequency

1.84x/yr

vs. 1.96x/yr
for Average Commercial Van

Severity

13.5%

vs. 17.8%
for Average Commercial Van

Recalls

There are no recalls for the 2019 Ram ProMaster City

Warranty

3 years / 36,000 miles Basic Warranty

Basic Warranty: 3 years / 36,000 miles
Drivetrain Warranty: 5 years / 60,000 miles
Rust Warranty: 5 years / unlimited miles
Roadside assistance Warranty: 5 years / 60,000 miles

Ram ProMaster City Reviews

Owner Reviews

2.7

35 reviews

5(20%)

4(17%)

3(12%)

2(20%)

1(31%)

See all 35 reviews of the Ram ProMaster City

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Most Helpful Owner Reviews

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Very underwhelming after 2000 miles

Aceadman, 08/20/2019

2018 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)

I was looking for a simple small cargo van and after driving the Promaster City, Ford Transit Connect, and small Nissan van, I chose the Ram. I have to say that after 2000 miles of driving it, I am distinctly not impressed. The transmission seems VERY clunky especially at low speeds. With very light acceleration, at very low speeds, it often seems to almost "sputter" as thought it's …

The worst vehicle I have ever owned.

D. R., 06/13/2018

2016 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)

Every time I take it to the shop for repair (2-3 times a year), it’s like buying this piece of junk van all over again. If you like paying way too much for repairs that are needed way too often... needing an alignment as often as an oil change, riding around in seats that are like torture devices, and having a digital transmission that causes whiplash every time it changes gears, then … this is the vehicle for you! Thank you RAM, for ramming me into poverty. Repeatedly. Almost any vehicle will now seem luxurious after this one. Update! Had a $2000 fix in May of 2018 to replace the front axel. Don’t know why the axel broke from regular use. Probably just something promasters do. December of same year: the coolant thermostat crapped out and a replacement thermostat cost $500 by itself. May 2019- Air vents started misting coolant in at me. Went to dealership to get the heater core replaced ($900) the car promptly broke down on the interstate and I had to get towed back... coolant drenching everything inside and out. EVEN THE SUPER EXPENSIVE REPLACEMENT PARTS ARE TERRIBLY BUILT. The dealership re-‘fixed’.... but left the van in such a mess that I couldn't actually tell whether or not it was fixed (Coolant still dripping on my feet and everywhere). I had to take it to a different dealership where they charged me $130 just to tell me whether the heater core was fixed or not. They claim it is... after having serious questions about why the heater core has no support bracket... turns out the answer is that Ram didn’t make these vans with a support bracket for the heater core. Would have been too expensive for them. Quality control need not apply. June - 2020 - the slow death of my vehicle and wallet continue. Sway bar links had to get replaced... somehow one of the replacements even ends up being defective. It's like the pro master city's natural state is to be broken. Dec 2020- Blinker stopped working. In a normal vehicle this would be a twenty dollar fuse box fix (the relay). But the blinker in the promaster has no fuse or relay. It goes through the computer. Which means what is normally a twenty dollar fix you can do yourself, on this van is of course a five hundred dollar part and you’ll need a mechanic so as not to set off the airbag... replacing the blinker relay on a Ram Promaster means having to replace every other switch on the steering column as well. Thanks Ram. Under both the seats is an in explicable hole that you can reach quite a ways back under the floor. I don’t know how, but when I drive through rain they fill with water. And stuff starts to mold. Ram promaster goes above and beyond. It’s not just a mechanical hazard, it’s a biological hazard too. There’s also a new intermittent leak from the dash onto the passenger front seat side floor. Would have assumed it’s to do with the ac, except it’s winter and I haven’t been running the ac. Starting to get the feeling the van is trying to drown itself. Maybe I’ll give it what it wants and drive it into a lake. A Christmas miracle. What will fall off next? When will the money run out to repair this pothole with wheels? Stay tuned for more exciting adventures in pro disaster city... the anti-herbie.

Promaster City Wagon SLT

Lostrminds, 07/11/2016

2016 Ram ProMaster City Wagon SLT 4dr Minivan (2.4L 4cyl 9A)

Sitting at home late one night researching minivans on YouTube. Thank goodness I ran across the Ram Promaster City Wagon. The wife wanted stown'go style mini. That was enough to make me throw up but this van was interesting. We had looked at and drove C, D, H, K & T vans, did I miss any? Sure they had the stuff but they carried the average $33k+ price tag. Two weeks later a new Ram … City Wagon SLT in our drive. A great bang for the buck. Now owning our Ram Promaster City Wagon SLT for almost 3 weeks now with 2400 miles on the clock. I can say we love it. Ride, handling, gas mileage and interior space is fabulous. Our wagon had a long list of options from heated seats, backup camera w/ rear audible sensors, fog lamps, aluminum wheels, electric windows and doors (child proof lock outs in rear for windows & doors too), adjustable steering wheel, electric adjustable heated mirrors, rear wiper/washer with defroster and the Uconnect radio which is far superior than our Mylink on our GM. The front overhead storage shelf is Awesome, too. For the cup/bottle holder baby crowd: front doors 2, rear doors 1 and center console 2 that's a total of 8. Head room, shoulder, leg room up front and back is great. The front doors offer easy access to the front seats which are equipped with turn knobs to adjust seat recliner with lumbar support. Boohoo no lever. Passenger has recliner knob. The rear sliding doors open to expose rear seats that tumble forward in 60/40 fashion. 60 on drivers side 40 on passenger side but are non-removable. Putting our toddler in his car seat with ease, no issues with banging your head, bending over straining your back and easy access to adjust that car seat. Also each rear seating position (3) has the LATCH System to install a child's car seat. Cabin safety I see front air bags, front bucket seats tagged with airbag equipped and side curtain airbags front and rear, too. I read something about knee protection: not sure if that means airbag or just the design of the lower dash. Other safety items that seem standard on every vehicle I assume need to be stated: antilock brakes, skid control, hill assist. A personal not on safety I've read the professional reviewers complain of "NO" 3rd row seat: thank goodness! I've witnessed a few highway rear ended accidents in my day and everyone I've witnessed are automobiles that get smashed into the back to the rear window. It is in my personal option a tragedy waiting to happen to place your children or loved ones in a far rear seat/3rd row in any minivan or small SUVs. That could result in your child being (the Bumper) compacted in any type of rear end Collision/accident. As the driver I have a cripple zone in front of me with airbags and a steering to attempt to maneuver but you have limited of no control what so ever when hit from behind. With that in mind why would you place a child in the rear crumple zone! Explain that to me? Why! A quick internet search will qualify my option. Purchase a full sized van, Suv or a bus. The rear cargo doors are also 60/40 opening to 90 or 180 degrees they offer easy low height access to the rear cargo area which is carpeted with 4 anchoring points and shallow built-in side shelving on both sides. Rear cargo area is roughly 49" between wheels by 52" with seats up and 67" with seats folded. Stack that firewood, carry mulch, toss in the dog or pickup your groceries with no worries of damaging your interior cargo area, no fancy trim just space. Our gas mileage is averaging 26.8. Nice pickup, great cruising on the highway. Set cruise at allowable speed and the motor and 9 speed automatic handles it nicely. If you want to control your shifts tap the gear selector to manual and take control of that 9 speed gear box. Handling on the winding roads at posted limit to me is sure footed and pleasant. In our area we have many unpaved, washboard, loose gravel roads it performs satisfactorily stays were pointed. I've driven auto cross in my Alfa, motorcycles, snowmobiles and boats. Is it my Alfa Spider no but it's not a barge either. Fun would be the word with manners. Interior noise seems to be a topic of concern. It's a van! Well we both think our Ram interior is as quiet as our 2014 Chevy extended super quiet cab. Nice sounding 6 speaker stereo, free satellite radio for a year, flawless Bluetooth hookup and iTunes no problem. Two 12volt plugs between the seats and one in the rear driver side also near the shifter a usb and audio input for your phone. I personally like the look of the wagon. I've fielded many questions from I suppose similar minded folks at almost every stop: gas station, grocery and even the highway rest area. I'm willing to shown'tell but the wife not so much. Our dealer was superb out of Warren PA. Hats off to Cory and Troy. Best ever experience I've ever had! Out the door with the exterior and interior protection treatments and a Michelin tire swap w/nitrogen came in rig

Not a fan

Mark, 01/30/2018

2016 Ram ProMaster City Tradesman Cargo 4dr Minivan (2.4L 4cyl 9A)

My first review was on 11/1/16 shortly after purchasing this vehicle. I was unsure of my feelings about it but now I can honestly say I do not like this van. one of my complaints early on was the acceleration. It's a peppy vehicle but the gas petal is way to sensitive and acceleration from a stand still is inconsistent. I've had the vehicle long enough to have gotten used to driving it …

We have a limited number of reviews for the 2019 Ram ProMaster City, so we've included reviews for other years of the ProMaster City since its last redesign.

2019 ProMaster City Features & Specs

Trim:

Tradesman Cargo

MSRP (New) Excludes Destination Fee	$24,295
Engine Type	Gas
Combined MPG	24 MPG
Cost to Drive	$171/month
Seating	2 seats
Drivetrain	front wheel drive
Warranty	3 years / 36,000 miles

See all features & specs

Safety

Our experts like the ProMaster City models:

Electronic Stability Control: Helps maintain stability and traction in extreme situations.
Trailer Sway Control: Works to correct a swaying trailer and stabilize the vehicle.
Tire Pressure Monitoring: Alerts the driver via a light on the dashboard to a possible flat tire.

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2019 Ram ProMaster City Review

Price & Payment

Edmunds' Expert Review

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Cons

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