Used 2015 Ram Promaster Cargo Van Consumer Reviews
Used Promaster Cargo Van for sale
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Warning do not purchase ProMaster
Gabe Cetina, 04/08/2017
2015 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
40 of 41 people found this review helpful
I purchased a new ProMaster to be used in plumbing service. it only has 54,345 miles and they had to replace radiator, oil pan, door hinges 3x and already not opening again, driver window not going up and down, brake lines leaks and pump, relays, wiring were I keep loosing my lights, issues with programs and more. Worse work vehicle I have owned.
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This thing is a freaking nightmare
Peter, 03/15/2016
2015 Ram Promaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
57 of 60 people found this review helpful
I've only owned this van 3 months and 30,000 miles later it's thrown more codes than my 2000 Chevy Astro with 140,000 miles on it... it's completely unreliable especially for long-haul trips... Dodge needs to quickly discontinue this truck... great concept on the loading height and cargo space everything else is complete crap.... I'm immediately trading this in... might need a lemon law lawyer.
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Complete Garbage
Eric, 11/11/2017
2015 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
41 of 43 people found this review helpful
Poorly designed period. Horrific, unreliable hunk of GARBAGE. Purchased a little over a year ago and have had so many problems I feel like suing Ram. Its been back to the dealership at least a dozen times for in many cases the same repairs. To be completely honest I could sit here and write a book about how pathetic this vehicle is. I am left feeling completely ripped off. Stay away from Ram Period.
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not a happy driver
Dave Cangelosi, 09/16/2015
updated 09/20/2019
2015 Ram Promaster Cargo Van 3500 High Roof 3dr Van (3.6L 6cyl 6A)
47 of 50 people found this review helpful
My pro-master does not even have 10,000 miles on it. It has multiple recalls, engine makes noise, the brakes make noise, and the reversing camera is bad. The main issue is that the dealers do not put any energy to fix it, It has been into several different dealers and they just let it sit there (we will get to it when we can,, we are busy) Well I have work to do also. If you need your truck on the road, don't get the pro-master. We have four of them, and switched back to Chevy. Many months latter, still the worst vehicle I ever drove. 3/2017 a definite do not buy. Still no Promaster mechanic has been able to fix the recalls on the back doors. (not sure why) It only gets about 12.4 miles to the gallon once it is loaded up with inventory. The truck seems to burn out lights about every 2000 miles. I am constantly replacing some sort of an exterior light. These are common issues on all four of our vans of the Promaster line. Oh yea,, my reversing camera is still broke. They can not figure it out. Once it is filled with inventory, this truck will get stuck in an eighth inch of snow. No one stands behind this product and its a poorly constructed bucket of junk. 9/2017 I noticed another review saying that they got good gas mileage. The only way that the four we have would get o.k. mileage is if they are empty, Why would you need a van if you were going to drive it empty? Still not happy, still a lot of issues that did not get fixed. 9/19. Still driving it, and it has an endless list of repairs that have beed done and still need to be done: - radiator leaks, power stering fluid leak, engine oil leak, and did i mention the head lights burn out every 2000 miles like clock work. Only 56,000 miles on this bucket of junk and it has more repairs on it than my chevy trail blazer with 138,000. This was and is a terrible truck
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New Promaster, Run away, just Run away.....
Tony, 03/14/2017
2015 Ram Promaster Cargo Van 3500 High Roof 3dr Van w/Extended Length (3.6L 6cyl 6A)
39 of 42 people found this review helpful
Promaster concept is great! I fell in love with it for what I do. I own a fleet of expedite vehicles and they pile the miles on in a hurry. You can see that I scored it fairly high in most areas but had to give it a 1. Mainly because it should score a -8 on value and maint. costs. front brakes on a 2015 with 55k miles. Dealer told me it is $1000.00 bucks for rotors, "special order" retainer clips and brake pads. $1000 for front brake job? I have a 2016 with 100k on it and 2015 with 55k. The 2016 will need a complete top end rebuild, it is a gas engine and sounds like a diesel. I use full synthetic every 7500 miles. Headlight replacement very prematurely, several times. Automatic engine brake engages automatically on very slight decline causing an already under reliable engine to rev up to the point of failure. If you have a plumbing business or you are an electrician and need a van for 15k miles a year, and have a back up vehicle for shop times, this would be a great van. If you truly need a commercial grade vehicle and depend on it for your livelihood, this is definitely not it. Body parts are nearly impossible to find as it is assembled in Turkey or somewhere over there. Don't take my word for it, call a body shop and ask about repairing a Promaster van. I also have 2 Chevy cutaway vans and they both have over 130k miles and run like a top! (2) Ford Transit Vans. They are not setting any records but still light years ahead of where the Promaster is. Lastly, what does Ram do to help new customers with their quality problems you might ask? They lower the warranty from 2015 100k miles powertrain warranty to 2016 60k miles powertrain warranty. Oh, the Ram truck will still have the 100k powertrain, but not the $41,000 "commercial" van.
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Don't waste your time or money!!
Dillion, 02/05/2016
2015 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/159" Wheelbase (3.6L 6cyl 6A)
22 of 24 people found this review helpful
I bought a 2015 Promaster 2500 hight roof.. Test drove it, thought it was great ,I fell in love with the cargo space..Two days driving it the brakes were making grinding noise and at 5,000 miles later the airbag light kept coming on and off .. At 52,000 miles my engine my blow.. It was in the shop 20 times!! Lost money couldn't work for weeks because the Dodge dealer took forever trying to fix it.. They never found the problem why the airbag would come on and off and why the brakes keep making noise.. Had a get a lemon lawyer so dodge could buy it back ...which they did..
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ProMaster Ram 1500 with Sherrod conversion JUNK!!
Richard Marsh, 10/24/2017
updated 04/26/2018
2015 Ram Promaster Cargo Van 1500 High Roof 3dr Van (3.6L 6cyl 6A)
15 of 16 people found this review helpful
WHAT A PIECE OF CRAP!!!!!!! Within the first couple of days the passenger door mirror fell off, rear tag light didn't work. The conversion company put different tires on and the tire pressure light stayed on because failed to adjust computer. The back seat bed would not got down. Dealer got new motor from Sherrod. Dealer put it wrong so bed went up sideways. We had an antifreeze leak. dealer said it was a Sherrod pump. Hard to get pump since they changed models. FINALLY got the correct pump installed by dealer. More on that later. Now the brakes started to squeal. Dealer said "most do that" Not a good answer. SO I took the brakes apart my self. There is NO anti squeak lube between the brake pads and the caliper. Fixed that myself front only. NO squeal. NOW the latest, the car will not start sometimes. The key goes into start position but the starter motor will not engage, at times the key cannot be removed. Dealer said they have to order a new key assembly . The old one is about to fall out. Now back to antifreeze pump, started to smell antifreeze again. When pump was changed hoses were crimped and hose clamps were loose on pump and leaked. I fixed that put in a new hose with insulation. Still have trouble starting the car....... DON'T BUY DON'T BUY... I'm putting L-E-M-O-N on the windows with the dealerships name . Ps dealer is in Canton Ga. I've only had the car 8 months. UPDATE: 4/26/18 We no longer have the van it stranded us 4 times I originally said it was JUNK.... My update now is SUPER SUPER JUNK....I can't emphasize this enough DON'T BUY a Sherrod Ram 1500 PROMASTER Period don't even look at one ....I now have a Ford Transit converted by Explorer MUCH MUCH better, but don't get the tire and wheel upgrade for $1800. That is a rip off. They originally put on junk tires instead of what we ordered , we made them change them to what we ordered.
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2500 diesel run away from it.
Alpha Tech, 08/31/2017
2015 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
8 of 8 people found this review helpful
Our company put about 2 to 3000 miles every two weeks on the vehicle. Vehicle is in the shop every two weeks diesel exhaust problems. Vehicle will slowdown in the left lane to 5 miles an hour sometime right after service due to diesel exhaust system. Headlight will go every few months( very hard to change without going to dealer). Our probables began at 6 to 8000 miles and escalated by 21,000 miles. Parts very slow to get to dealer many dealers do not know how to work on the vehicle. Radio antenna will blow off. At a little over 100,000 miles we sold the vehicle off to auction.
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Lemon
Jeremy Main, 04/09/2017
2015 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
17 of 19 people found this review helpful
Worst vehicle my company has ever purchased. In the shop more than its on the road. Dodge customer support is terrible at best. Problems included brakes locking up when below 32 degrees outside, side door broke and wouldn't close, headlight housing full of water when raining, engine light on a total of 20 different times each time going into limp mode and needingredients 1,000.00 and up repairs. Ended up having to write out a check for 6,000.00 just to trade it in on a different vehicle as the resale value is the worst I've ever seen.
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Just Bought Our Third
Mike, 09/27/2016
2015 Ram Promaster Cargo Van 2500 High Roof 3dr Van w/136" Wheelbase (3.6L 6cyl 6A)
15 of 17 people found this review helpful
I am surprised by some of the negative reviews here. I purchased a 2014 ProMaster, and added another last year. Just purchased our third one, a 2017. Very happy so far. Yes the driving position is unusual compared to a car, but having grown up on VW Buses, I like it. The power door locks are a bit goofy, but otherwise the van is sensible and well thought out. Compared to the Sprinter that we also own, this van feels light, but more responsive. It makes our Ford E series feel like the dinosaur it is. I like the low load floor the FWD offers , and it has been OK in the snow-no better or worse than our front engine/rear drive vans. The dealer has been great to us for both sales and service, although I do drive about 15 miles for it. Our much closer local dealer was very rude both when I went to look at the ProMaster for purchase and when we brought the Sprinter in for service (they were a Sprinter dealer at one time). It is not a Mercedes S class in terms of refinement, but it is a work van and as a work van this has proven to be a functional, reliable tool. I own a plumbing service business in Chicago, so we deal with very harsh weather changes, brutal potholes, tons of traffic, and many stops.
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