2014 Ram 1500 EcoDiesel: Busy First Service
August 11, 2014
I took our 2014 Ram 1500 EcoDiesel in early for its first service. With the odometer reading approximately 9,000, the service came about 1,000 miles before Chrysler recommends, but I was about to leave on a 1,000-plus mile trip and there were other more pressing reasons to see the dealer.
Including a check-engine light.
I dropped in to Tuttle-Click's Chrysler Jeep Dodge in Tustin, California at about 8:15 on Monday morning with no appointment. Assistant service manager Tony Scalero received the Ram, and I informed him about the check-engine light, asked for an oil change and requested they fill the DEF tank. Tony mentioned there was a recall pending to reprogram the Ram's radio frequency hub module and said they'd handle that, too.
Tony called me that afternoon to say they likely wouldn't get to our truck that day and asked if they could keep it overnight. We needed the work done more than we needed the truck so we left it. The next morning Tony called about 11:00 to say they'd get to our truck by 1:00. A few hours later he called with an update.
The check-engine light was caused by a catalyst temperature sensor circuit. However, nothing was actually wrong with the sensor or the exhaust system. Turns out there's a TSB to address this particular code. The engine controller required a flash update to prevent the light triggering, which they performed. They also performed the update to the radio.
I also asked them to repair the broken interior light, which had disappeared into the bottom of the rear seat. That required ordering a part which, naturally, was on back order, but they fished the light back into a functional position in the meantime. Ours probably isn't the first truck to have this problem.
We picked the truck up at 5:00 and paid $250.38 for the service. Here's how that breaks down:
Oil: $101.20 (11 quarts @ $9.20/quart)
Disposal fee: $3.00
Diesel exhaust fluid: $58.50 (6 gallons @ $9.75/gallon)
Josh Jacquot, Senior Editor @ 8,975 miles