2014 Ram 1500 EcoDiesel: Broken Interior Light. Still Broken
September 2, 2014
Possibly you remember the broken interior light in our 2014 Ram 1500 EcoDiesel. Last month when I took the truck in for its first service the dealer ordered the part. A few weeks later I received a notice that the part, a small bezel to locate the lamp in the seat bottom, had arrived and that it would be held until this week.
What? Held until this week? What if we couldn't get the truck there by then?
Human nature took over and I didn't call the dealer until the day before the part was to disappear into the great unknown. Truth is, the notice doesn't say what would happen to it should it not be picked by the stated date, but I assumed it would be returned to a Giant Warehouse filled with Dodge Ram parts.
However, this wasn't the case. I called to see if they would simply give me the part for a DIY install, but apparently a warranty repair — any warranty repair — has to be performed by the dealer. But they will hold the bezel until we can get the truck there. It's a logical policy, but an annoying one in a case like this where the install is probably a 30-second job. Whatever.
Here's what the problem looked like before the first service:
Here's what the currently still-functioning light on the other side looks like. Presumably it's this bezel that we'll be receiving.
I'll make an appointment soon.
Josh Jacquot, Senior Editor