I love my new xc40 for its superb design, turbo engine, and especially sophisticated interior. This is my second Volvo and they just keep getting better and better now that Ford sold its stake in the company and they can freely create some of the best cars on the planet. Attention to detail and incredible reliability make these models top selling for Volvo.
UPDATE: I have had three … Volvos and loved them all for many reasons including a beautiful design, good peppy engine…. But it was always safety at the top of my list since we have young children.
That all went down the tube when my latest new xc40 had multiple incidents where the anti collision feature activated and we went into emergency braking. Any one of these could have caused à serious accident. Luckily I could regain control of the car but in all incidents there was nothing in the road and no danger. It was so bad my kids refused to get into the car.
After multiple visits to the Volvo dealer it became clear they didn’t know how to prevent it from happening a 9th or 10th time. In contacting Volvo customer service I thought maybe they could help with a trade assist or do something helpful. They made it so much worse - and never let you speak with “non human facing technicians “. Their name for them not mine. It made me go from being a huge brand supporter to really despising the manufacturer. It’s so sad but I just had to sell the car and purchase a competing luxury brand. And of all reasons - because the vehicle wasn’t safe and volvo wouldn’t share any information or help find a solution.
Edmunds Expert OpinionsThe Edmunds Vehicle Testing Team evaluates a fresh batch of vehicles every week, pairing objective assessments at our test track with real-world driving on city streets, freeways and winding roads. The data we gather results in our Expert Ratings. They’re based on 30-plus scores that cover every aspect of the automotive experience.
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