2011 Mercury Milan Hybrid Review
Price Estimate: $3,257 - $4,793
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Price & Payment
Appraise My Mercury Milan HybridEdmunds' Expert Review
by the Edmunds Experts
Pros
- Excellent fuel economy
- above-average handling with smooth ride
- roomy interior
- useful Sync system.
Cons
- Significant price premium over the base Milan
- button-happy center stack.
What’s new
Even though it's being discontinued after this year, the 2011 Mercury Milan Hybrid gets new standard one-touch power front windows and an outside mirror with an integrated blind-spot surface. Rain-sensing windshield wipers and HD radio are added to the options list. The standard voice-operated Sync system also now comes with a three-year complimentary subscription to the new Traffic, Directions and Information service.
Edmunds says
The 2011 Mercury Milan Hybrid remains one of the better hybrid models on the market, at least until Ford discontinues the entire Mercury brand and ends production in late 2010.
For sale near Ashburn, VA
Vehicle overview
For all the recent hype about hybrids, there aren't as many good gasoline/electric-powered models out there as you might expect. The 2011 Mercury Milan Hybrid is a notable exception, though Ford's decision to drop the entire Mercury brand means it won't be available much longer.
This midsize sedan is a near clone to the Ford Fusion Hybrid and it manages to avoid the shortcomings that make so many other hybrid models rather underwhelming. In fact, it's safe to say the Milan Hybrid offers a combination of respectable performance, outstanding fuel economy, good looks, a roomy interior and a reasonable price tag that few other hybrids can match.
The Milan Hybrid essentially starts out as a slightly better-equipped base Milan. To this Mercury adds a combination of a four-cylinder gasoline engine with two battery-driven electric motor/generators and a continuously variable transmission (CVT). The EPA estimates you'll get 41 mpg city and 36 mpg highway from this powertrain, which is considerably better than the numbers posted by the Milan's other competitors in the midsize-sedan category.
As with the regular Milan, the Hybrid also boasts a spacious, well-finished cabin loaded with thoughtful luxury features. Highlights of the latter include dual-zone automatic climate control, rear park assist and Ford's superb Sync multimedia voice control system. Trunk space does suffer because of the space taken up by the battery pack, but there's still enough room for a fair amount of luggage or gear.
As far as hybrids go, we think pretty highly of the Fusion/Milan Hybrid twins and the 2011 Toyota Prius. Same goes for the 2011 Nissan Altima Hybrid, though it's not sold in all 50 states. The jury's still out on the forthcoming 2011 Hyundai Sonata Hybrid, but the rest of the hybrids on the market -- including the 2011 Honda Insight and 2011 Toyota Camry Hybrid -- are either less enjoyable to drive, not as fuel-efficient, nowhere near as stylish or some combination of all three.
So if you're looking for an environmentally friendly car that doesn't sacrifice style, performance or comfort, it's worth the time to look closer at the 2011 Mercury Milan Hybrid before it becomes history.
Performance & mpg
The 2011 Mercury Milan Hybrid utilizes a 2.5-liter four-cylinder gasoline engine that produces 156 horsepower and 136 pound-feet of torque. It is paired with an electric motor that helps bump power output up to 191 hp and 166 lb-ft of torque. Power is sent to the front wheels via a CVT. The result is a 0-60-mph acceleration time of 8.7 seconds, which is quite swift for a hybrid. Fuel economy is an EPA-estimated 41 mpg city/36 mpg highway and 39 mpg combined. The city number is a full 10 mpg better than the Camry Hybrid's, although it's 10 mpg shy of the Prius. As always, your mileage will vary greatly depending on driving conditions and how much lead lines your shoes.
Safety
The 2011 Mercury Milan Hybrid comes standard with antilock disc brakes, stability and traction control, front-seat side airbags, side curtain airbags and rear parking sensors. A blind-spot warning system and rearview camera are optional. At our test track, the Milan's twin, the Fusion Hybrid, stopped from 60 mph in a tidy 126 feet, which is the best distance we've recorded among non-luxury hybrid cars.
The 2011 Milan Hybrid has earned very good scores in government crash tests, with a perfect five stars for frontal impacts. In side-impact tests, it received five stars for front seat passengers and four stars for rear seat occupants. The Insurance Institute for Highway Safety gave the nearly identical non-hybrid version its best rating of "Good" for frontal offset and side crash protection.
Driving
We can comfortably say that the 2011 Mercury Milan Hybrid is one of the most enjoyable hybrid sedans to drive. In fact, only its Ford Fusion Hybrid sibling and the Nissan Altima Hybrid, which is only sold in nine states, even come close. While we'd stop short of calling the driving experience sporty, the suspension strikes a remarkably good balance between handling and ride comfort and the steering feedback is much better than you'd expect. Decent acceleration, at least by hybrid standards, is the icing on the cake.
The design of the hybrid system also puts many of its competitors to shame. Though it can't propel the car on battery power alone for as long as the Toyota hybrids, the electric motor supplements the gasoline engine's output for a longer period of time, which ultimately helps improve fuel economy.
Interior
Like its non-hybrid sibling, the 2011 Mercury Milan Hybrid sports a handsome interior, done up in high-quality materials and offering plenty of room for four adults. Unfortunately the hybrid system's battery pack takes up a fair amount of trunk space, but the 11.8 cubic feet of cargo-carrying capacity is still better than what you'll find in the boot of the Altima and Camry hybrids.
At first glance the Milan Hybrid's center stack appears to be awash in buttons, though once you get used to them the controls are relatively straightforward. The hybrid-exclusive SmartGauge cluster includes a pair of color display screens on either side of the speedometer that provide so much useful information you may actually find them a bit distracting.
The Sync system, which offers hands-free control of your cell phone and MP3 player using simple voice commands, is surprisingly useful in everyday driving once you get the hang of it. A new Traffic, Directions and Information service makes it even more so, allowing you to call up real-time traffic reports, driving directions and a wide variety of other info without taking your hands off the wheel.
2011 Mercury Milan Hybrid models
The 2011 Mercury Milan Hybrid comes in a single trim level. Standard equipment includes 17-inch alloy wheels, rear parking sensors, automatic headlights, foglamps, cruise control, keyless entry and keypad code exterior access, dual-zone automatic climate control, a leather-wrapped tilt-and-telescoping steering wheel, power front seats (eight-way driver, four-way passenger), eco-friendly cloth upholstery, an LCD gauge cluster, one-touch up/down power front windows, an auto-dimming rearview mirror, a 110-volt household-style power outlet, the Sync electronics interface system (includes Bluetooth and an iPod interface) and a six-speaker stereo with a six-CD/MP3 changer, auxiliary audio jack and satellite radio. The Sync system also now includes a complimentary three-year subscription to the new Traffic, Directions and Information service.
Options (many of which are grouped in a "Rapid Spec 301A" package) include leather upholstery, heated front seats, a rear spoiler and the Moon & Tune package that adds a 12-speaker surround-sound system and a sunroof. Other electronics upgrades include HD radio capability and a hard-drive-based voice-activated navigation system that features DVD audio and video capability, 10GB of digital music storage and Sirius Travel Link (real-time traffic, weather and other information). The Driver's Vision package adds rain-sensing windshield wipers, a blind-spot warning system, a rearview camera and cross-traffic alert.

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Owners' Opinions
What Owners Like
Owners of the 2011 Mercury Milan Hybrid consistently appreciate its blend of comfort and fuel efficiency. Many highlight the car's smooth, quiet drive, which is easily navigated through city traffic and long highway stretches alike. The luxurious feel of the leather seating, combined with supportive cushioning, adds to a drive that feels both refined and comfortable even during extended periods. With impressive fuel economy often reaching up to 38 mpg or higher, drivers frequently find themselves surprised by the efficiency without compromising on performance. The sleek styling, reminiscent of more expensive European models, garners praise and turns heads, lending a sense of sophistication to the everyday commute. Meanwhile, advanced features like the Sync system and seamless hybrid powertrain contribute to an overall experience that satisfies those looking for an American-made vehicle that doesn't skimp on technology or style.
Common Issues
Drivers of the 2011 Mercury Milan Hybrid frequently report discomfort with the design of the front headrests. Many describe the headrests as pushing their heads forward, leading to discomfort on long trips, particularly for shorter drivers who are 5'3" or under. There is also mention of a one-time start failure, which left an owner stranded temporarily, raising concerns about reliability, despite being an isolated incident. Additionally, some owners highlight discrepancies between the expected fuel economy and their real-world experiences, especially in colder conditions where achieving the advertised mileage becomes challenging. A few drivers also express frustration with the lack of memory seats, considering them a desirable feature in this vehicle category. Overall, while the Milan is undeniably a capable hybrid, these issues highlight areas where the vehicle's practical design choices might not align perfectly with all owner expectations.
Final Takeaways from Everyday Drivers
The 2011 Mercury Milan Hybrid consistently leaves owners feeling satisfied with its balance of luxury and practicality. Day-to-day driving is marked by the sedan's ability to smoothly transition between electric and gasoline power, creating an efficient and quiet ride that many drivers enjoy. Owners emphasize the importance of learning to maximize the vehicle's hybrid capabilities, such as engaging electric mode effectively, which enhances both mileage and driving experience. While some have minor grievances with specific features like headrest comfort, the savvy design still earns praise for its elegance and functionality. The Milan's advanced technology systems, including Sync and the hybrid dashboard, provide drivers with valuable insights into their driving habits, albeit sometimes overwhelming with information. Overall, the combination of a well-appointed interior, solid road performance, and fuel efficiency allows this hybrid to stand out in everyday use.
Cost to Drive
Monthly estimates based on costs in Virginia
$135/mo for Milan Hybrid Base
Milan Hybrid Base
vs
$222/mo
Avg. Midsize Car
Reliability
The 2011 Mercury Milan Hybrid has a 3 years / 36,000 miles basic warranty and no recalls. Below you’ll find our owner reviews.
Recalls
There are no recalls for the 2011 Mercury Milan HybridWarranty
3 years / 36,000 miles Basic Warranty- Basic Warranty
- 3 years / 36,000 miles
- Drivetrain Warranty
- 5 years / 60,000 miles
- Hybrid component Warranty
- 8 years / 100,000 miles
- Rust Warranty
- 5 years / unlimited miles
- Roadside assistance Warranty
- 5 years / 60,000 miles
Mercury Milan Hybrid Reviews
Owner Reviews
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Most Helpful Owner Reviews
Trending topics
Traded the Prius for this, and am soooo glad!
5 out of 5 starscaptainkey, 02/19/2013
2010 Mercury Milan Hybrid 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
I had a 2011 Prius.
That da** car had the absolutely worst seats you could put in a car.
I saw this car on the Richmond BMW lot, pulled in, took it for a test drive and traded on the spot, which I have never done before.
It is far superior to the Prius except in the gas mileage.
The shifting is much smoother, it is a lot quieter, and the leather seats are like heaven. I could drive … this all day and not get tired.
I average about 38 mpg, and I have a lead foot.
I have never owned an America built car.
A Keeper
5 out of 5 starsHybrid fan, 04/26/2010
2010 Mercury Milan Hybrid 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
This car is a no-compromise hybrid. We owned a Ford Fusion 6-cylinder SEL before this one, loved it, but this is even better. The hybrid powertrain is awesome -- imperceptible if you don't want to think about it (though you'll notice going 600 miles on a tank!) but the Eco-Guide display helps you hypermile if you want> I got 99.9 mpg on one trip! (Okay, it was a short downhill trip, … but I've also had longer trip in the high 40s and 50s. Very well-appointed, classy car. Some friends with a BMW were drooling over it. Plan to keep this one for a good long time. I hear the batteries last more or less forever.
Great Car, the right decision!!!
5 out of 5 starsMB, 03/26/2010
2010 Mercury Milan Hybrid 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
Had a 2007 Lincoln MKZ that my wife hated, poor turning radius, difficult to judge for parking,etc. Looked at the Fusion Hybrid, the new MKZ, and fell in love with this elegant, understated, very European styled tuxedo black Milan Premier Hybrid. Have over 1200 miles on the car and we are averaging 38 MPG, just amazing, never expected it to be so good. Price was right, and the reviews … sold us.
Awsome - a real treat, fun to demo
5 out of 5 starspooderbill, 02/20/2010
2010 Mercury Milan Hybrid 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
After several years with Saturns (which had great mileage), the demise of Saturn sent me looking for a more luxurious car. The Milan hybrid is by far the nicest car I have ever been in. Performance is amazing - acceleration in the 25-40 range is very surprising. Freeway mileage is about 36 but in town, I can get 42 to 58 if I watch the EV indicator. The dash reminds me when the electric … motor is running and I tend to take advantage of that when I can. I love giving a demo in silent electric mode, showing the power flow on the screen and of course all the Sync features. Passengers can't tell when the gas engine kicks in. I have nitrogen in the tires which may kick in an extra 2-3 MPG.
We have a limited number of reviews for the 2011 Mercury Milan Hybrid, so we've included reviews for other years of the Milan Hybrid since its last redesign.
2011 Milan Hybrid Features & Specs
| MSRP (New) Excludes Destination Fee | $28,345 |
|---|---|
| Engine Type | Hybrid |
| Combined MPG | 39 MPG |
| Cost to Drive | $135/month |
| Seating | 5 seats |
| Cargo Capacity All Seats In Place | 11.8 cu.ft. |
| Drivetrain | front wheel drive |
| Warranty | 3 years / 36,000 miles |
Safety
Key safety features on the Milan Hybrid include:
- Alarm
- Tire Pressure Warning
- Stability Control
- Post-collision safety system
NHTSA Overall Rating
4 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall3 / 5Driver3 / 5Passenger4 / 5
- Side Crash RatingOverall4 / 5
- Side Barrier RatingOverall4 / 5Driver5 / 5Passenger3 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat3 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover10.5%
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestNot Tested
- Small Overlap Front Passenger-Side TestNot Tested
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedNot Tested
- Roof Strength TestAcceptable
- Rear Crash Protection / Head RestraintMarginal
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