2018 Mercedes-Benz Sprinter Worker Van Review
Edmunds expert review
Businesspeople all know one thing: If you can get the same functionality and reliability for less, get that option. In the cargo van world, the 2018 Mercedes-Benz Sprinter Worker is just that option. It features the same cavernous cargo bay and 3.0-liter V6 turbodiesel engine as the Sprinter. The difference is that Mercedes slims down the Worker's option packages and features to make it easier to manufacture and sell.
The standard Sprinter is available in a rainbow of colors, has an available all-wheel-drive system, and multiple length and roof height configurations. The Worker, in contrast, comes in white, is rear-wheel-drive only, and can be had in just three body configurations. There's also no passenger or wagon version of the Worker. With any of the three setups, the Worker features a 3,501-pound payload rating and 5,000-pound tow rating. For customization, Mercedes offers just two option packages.
Deciding on whether the Sprinter Worker is right for you comes down to your needs. If there's a Worker version that works for you, it's a great way to save some money. Otherwise, you'll likely need to get the regular Sprinter for full access to Mercedes' customization options.
What's new for 2018
Trim levels & features
The 2018 Mercedes-Benz Sprinter Worker is a full-size cargo van available in two wheelbase lengths. The short-wheelbase (144-inch) version can be had with either the standard roof or a high-roof option. The long-wheelbase (170-inch) model comes with the high roof only. All are powered by a 3.0-liter diesel V6 (188 horsepower, 325 pound-feet of torque) and a five-speed automatic.
Standard equipment includes 16-inch steel wheels, 180-degree-opening rear doors, a passenger-side sliding door, air conditioning, a tilt-and-telescoping steering wheel, front cupholder, front-seat armrests, Bluetooth, a rearview camera, a 5.8-inch center display, and a sound system with an auxiliary audio jack and USB port.
Highlights of the options list include cargo rails, hardboard side paneling, and three packages for the cargo van. The Convenience package includes heated side mirrors, cruise control, automatic wipers, a multifunction steering wheel and trailer pre-wiring. The Utility package includes Convenience package items and adds a wood cargo floor and LED cargo lights, among other features.
Many upfitter options — such as interior racks, partitions and roof racks — are also available and can be installed by your local dealer.
Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our drive of the Mercedes-Benz Sprinter 2500 144 WB Passenger w/High Roof (turbo 3.0L V6 diesel | 5-speed automatic | RWD).
NOTE: The Sprinter that was tested has accoutrements and features for passenger transport, but our findings remain broadly applicable to this year's Sprinter Worker.
Ease of use
Getting in/getting out
Edmunds expert review process
This review was written by a member of Edmunds' editorial team of expert car reviewers. Our team drives every car you can buy. We put the vehicles through rigorous testing, evaluating how they drive and comparing them in detail to their competitors.
We're also regular people like you, so we pay attention to all the different ways people use their cars every day. We want to know if there's enough room for our families and our weekend gear and whether or not our favorite drink fits in the cupholder. Our editors want to help you make the best decision on a car that fits your life.