2012 Mercedes-Benz SLS AMG Roadster: Dead Again
June 6, 2013
So the convertible top is broken on our 2012 Mercedes-Benz SLS AMG Roadster...again.
We took the car back to the local Mercedes-Benz dealership, W. I. Simonson, where we've had good experiences in the past. We were told that the parts would need to be special ordered and that they'd give us a call when the repairs were complete.
After a week and a half had passed, we called the dealership to get a rundown of the situation. We were told that the top was fixed, but that they were waiting on a cosmetic piece that had to be sourced from overseas. Rather than wait another week or more, we elected to pick the car up and bring it back when the part finally arrived.
One baffling thing: They were adamant that we not put the top down, no way, no how. This was odd considering the missing part was supposedly cosmetic. If this part is merely cosmetic, wouldn't the top still work without it? And if not, said part is not merely cosmetic, but mechanically integral. Whatever.
One other thing: When we stopped by to pick it up, the battery was dead. Not just low, where the engine tries to turn over and goes nowhere. Dead dead. No lights, no sound. Nothing. If you've been following these posts, you'll recall this happened at the dealer once before.
Now, we're giving Simonson the benefit of the doubt, since we've had good luck with them in the past. Hopefully, sooner rather than later the mystery part will show and we'll finally get the top working again. And hopefully the battery doesn't die this time.
Karl Funke, Associate Vehicle Coordinator @ 24,755 miles