1 of 4 people found this review helpful
Defect in Radio Mercedes Won't Fix
By Linda on
Vehicle2008 Mercedes-Benz SLK-Class SLK280 2dr Convertible (3.0L 6cyl 6M)
ReviewMy 2008 Slk Mercedes, purchased Sirius Radio service and I started losing stations. I notified Mercedes, they looked at my car 3 times, told me all 08 & 09 Mercedes where the sat. in sky is positioned, certain stations have weak signals. Called Sirius Radio, they said that is not true, antenna or cable in car. Then Mercedes told me since Sirius merged with Xm some of the 08 & 09 radios will not work, because there is a Bug in the radio preventing it from picking up some radio stations, because the radio was built before the merger. Called Sirius,they confirmed in writing, a merger takes 5 years, and Sirius sat. are running off sirius, xm off xm. Notified Mercedes of this, and they refused
Best Featuresto acknowledge that the problem is with the car and not the sirius service. They will not honor my warranty to fix this. Requested Mercedes to put in writing what they told me, and they refused. And was hung up on by one of their case managers in the corporate office BEWARE
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