2003 Mercedes-Benz SL-Class Consumer Review: Dealers and Corp should listen

2003 Mercedes-Benz SL-Class - Consumer Review

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Dealers and Corp should listen to custom
By ac crenshaw on


2003 Mercedes-Benz SL-Class SL500 2dr Convertible (5.0L 8cyl 5A)


The overall performance of the car is
excellent. The issue that I have is
one of service. I had a problem with
service at an Atlanta Dealer, wrote the
corporate customer service folks and
copied Mr. Halata of MBUSA and got a
response which in essence just "blew me
off." After owning at least 5 MB over
the last 10 years I find that the
dealers have become extremely proud of
these cars to the extent that they are
becoming arrogant. Sales without the
necessary support staff means that this
will be my last MB for a while. People
do business with people who show them
that they care. MBUSA has shown me
that they "NO LONGER CARE."

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