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Used 2023 Mercedes-Benz S-Class Consumer Reviews

3.9 out of 5 stars
12 reviews

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We have a limited number of reviews for the 2023 S-Class, so we've included reviews for other years of the S-Class since its last redesign.

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Pros
Cons
3 out of 5 stars

Beautiful looking but beware of quirks.....

sport sedan owner, 05/14/2023
2023 Mercedes-Benz S-Class S 500 4MATIC 4dr Sedan AWD (3.0L 6cyl Twincharger gas/electric mild hybrid 9A)
33 of 34 people found this review helpful

The car drives great when working. Its looks great and still turn heads, but in 5 months of ownership, it has been in service 3 times. The engine light has gone on with no answer as to what the problem is. The mechanism for the door to open, broke and we were unable to open the door. Lots of quirks to the software and even key to open the doors is suspect. I hope Mercedes learns to be reliable.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Mechanically good; too much tech = LEMON

Aaron, 11/23/2023
2022 Mercedes-Benz S-Class S 500 4MATIC 4dr Sedan AWD (3.0L 6cyl Twincharger gas/electric mild hybrid 9A)
30 of 32 people found this review helpful

THe car drives like a dream. However, every function is controlled by a touch screen - which means there are NO tactile buttons/knobs. So you MUST constantly take your eyes off the road. All the computer controlled functions are very unreliable. The pop-out door handles are inconsistent & unreliable. The dashcam just doesn't work at all. Same with the air freshener - it doesn't work, either. There are touch sensitive buttons on the steering wheel - which is just plain STUPID. The center screen randomly changes screens The "gestures" function constantly turns lights on and off and opens the sunroof randomly - even if you're not moving. The trunk closed on my head 2x The power seat buttons don't move - they hurt to operate the seats. The blue tooth inconsistently connects. The rear seat belt tensioners click and rattle (both of them). The voice assistant is terrible and usually can't understand basic commands. The fingerprint recognition button doesn't recognize programmed fingerprints The Distronic (semi-autopilot) will phantom brake for no reason. This is just a terribly executed car and NOT worth the $150k. Mercedes Benz really [non-permissible content removed] the bed with this one. Some of these defects/problems are mere annoyances, others are downright dangerous. I'm gettiung ready to sue MB under CA lemon law - and they will lose. the car is only 2 yrs old, but has a mile long service history because of all the defects. An employee at the service dept told me the car is notorious for being problematic - "It's the worst car Mercedes has made in years, they're all coming back to us with a multitude of problems," this person told me. DO NOT BUY THIS CAR - save yourself the hassle, get something else.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2023 Mercedes-Benz S-Class for sale near you
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1 out of 5 stars

Mercedes S580 Executive Model

Nicole, 10/21/2023
2023 Mercedes-Benz S-Class S 580 4MATIC 4dr Sedan AWD (4.0L 8cyl Turbo gas/electric mild hybrid 9A)
22 of 25 people found this review helpful

Beautiful car but all the technology and service was lacking terribly. After driving for 6 months we decided to move on, it was just that bad. Then to find out what was sticker priced at $165k and a complete disappointment was worth literally half the money with less than 3500 miles. Mercedes was an absolutely awful experience. Just don’t do it, ever. I was this close to the Maybach but the dealer had a $50k markup, should have walked away then!

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

AMAZING NEW DESIGN AND TECH UPGRADE

William Beal, 01/16/2022
2021 Mercedes-Benz S-Class S 580 4MATIC 4dr Sedan AWD (4.0L 8cyl Turbo gas/electric mild hybrid 9A)
19 of 25 people found this review helpful

The new S580 is without a doubt one the finest sedans in the world. The technology is awesome and the handling is beyond anything I ever imagined. I've had more compliments on this car than any other car I have ever owned and I have owned a lot of cars.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

My 4th S-Class

YH, 02/11/2024
2023 Mercedes-Benz S-Class S 580 4MATIC 4dr Sedan AWD (4.0L 8cyl Turbo gas/electric mild hybrid 9A)
7 of 10 people found this review helpful

I owned the the W221, the W222, bought my first W223 on 2021, and on 2023 could not resist buying my second W223. This time I purchased it with the rear stirring and with the E-control. My opinion: 1. Driving is fabulous. Will take turns as tight as the 221-short-base did. 2. Stirring amazing 3. Controls: missing the 222. Everything 90% is touch screen which is not convenient. The controls on the stirring wheel on not reliable. You need to learn how to touch them so they do the function you wanted (hard to explain; you need to try to understand) 4. Space for storages - plenty. Despite the confusing and distracting controls - I love her, and she gets 5 stars!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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