Used 2017 Mercedes-Benz Metris Cargo Minivan Review
Consumer reviews
Read what other owners think about the 2017 Mercedes-Benz Metris Cargo Minivan.
Most helpful consumer reviews
9 Metris vans and nothing but problems
MetrisOwner, Fort Worth, TX, 04/11/2018
2017 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
We have dedicated a purchase order for 9 Metris vans so far, nothing but problems with them. All vans at 15k or less in miles. Transmission shifter failure, electronic issues, climate control venting and display issue, multi check engine lights, tires and alignment issues, incorrect maintenance alerts on display. Don't be fooled for the 15k mile service interval either, its not exactly … true. We are also in a major metroplex and each MB dealer is terrible to deal with that we have tried so far. Only one good dealership so far out of state but under the warranty and part limitations. Would love to just park all of them at the dealer and walk away rather then continue to cringe for what is next to happen.
2017 Metris with 60,000miles now
james devlin, Fort Myers, FL, 11/13/2019
2017 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
not bad for a small cargo van...60,000 miles now ...issues that bother me :
when you start ending it takes about 30 seconds for a/c to start blowing out of vents! this is brutal in South Florida ! turn the van off and go back in 5 minutes later and ALL the a/c settings are on....floor , face, and windshield......I did not push all the buttons!
local mercedes benz dealership wants $300 … for an oil change. I get it done for under $100 at a local 10 minute drive thru with full synthetic .....faster and less coins.....
had engine warning lights flash on many times... a day later they eventually go off.....this happened a few times already.......radio has issues ......dies a few times and now only has passenger speaker work on the radio , but phone on bluetooth works both speakers.....alignment issues......the van does have enough power and has a smooth ride.....I use the van every day for work and I get about 24 mph......had ford vans most of my life but decided to get the mercedes this once to give it a try......probably go back to ford next time.......
roadrunner
kmurray, Deep Run, NC, 06/13/2017
2017 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
ordered optional seats and they are very comfortable,fuel economy at 75 was 25.5 mpg,...cruises at 75 easily...7 speed trans. is a pleasure to drive.,u will not believe the power of the 4cy, perfect except four :needs to be 6" higher,would still fit in a garage and would help walking around...road noise in cargo van...will insulate....,needs to burn regular fuel instead of recomened 91 … oct......50 to .70cents more per gal equals $9 to $12 more per fillup..,better milage,some 6cyl vans get 28 mpg
It keeps on going
WGS, Seattle, WA, 08/09/2022
2017 Mercedes-Benz Metris Cargo 3dr Minivan (2.0L 4cyl Turbo 7A)
I bought this van new in May of 2017. I was a medical courier and hauled large heavy loads often times. I did a split of 60/40 highway/city driving. I followed all maintenance recommendations and after having been retired for nearly 2 years this vehicle has 253,000 miles on the odometer. The oil was changed every 15,000 miles (and once a year since retiring). The only repairs done were a … fuel vapor canister and a new seal on the oil pan. Everything else has been regular maintenance. The brakes need replacing at 80 to 90 thousand miles intervals. I have often times hauled up to and a bit over 2,500 lbs. Since new, my fuel mileage has averaged between 25 -26 MPG (the fuel mileage on the van always shows I get a bit more, but the app I use does the actual math for accurate readings). I have been very pleased with this vehicle. It has a very tight turning radius and is easy to maneuver in tight spots. I love driving this van and am always very comfortable. Feels like home!
It is now 2023 and I'm up to 263,000 miles. Took a trip from Oregon to Idaho, Utah, and Wyoming last summer. Averaged 28.5 mpg for the 2273 mile trip. I am taking it to the dealer next week as it appears that a new thermostat is needed. When it is cold early in the day, it heats up just fine, but as soon as I start going downhill the temp needle drops. At this mileage I accept a replacement may be warranted. This is still the most trouble free vehicle I have ever owned and I hope it keeps rolling for a few more years.
I do not drive like I'm racing, I go close to the speed limit and drive carefully - (much different than when I was 40+ years ago!)
Edmunds Summary Review of the 2017 Mercedes-Benz Metris Cargo Minivan
Pros & Cons
- Pro:Cargo area is larger than those of small-van competitors
- Pro:Payload and towing ratings are at the top of small-van class
- Pro:More maneuverable than full-size vans
- Con:Premium fuel is required
- Con:More expensive than the budget-friendly competition
Which Metris does Edmunds recommend?
Each 2017 Mercedes-Benz Metris variant has its own advantages. Business owners looking for a basic van will likely be just fine with the Worker Cargo. Price-competitive and painted exclusively in white, it's ready for your business's graphics right out of the box. If you want to use the Metris as a people-hauler, go for the standard Passenger model. It offers a greater degree of customization to impress your riders. Consider getting a package with the optional synthetic leather to drive that point home. Whatever model you choose, make sure to get a Metris with the rearview camera.
Full Edmunds Review: 2017 Mercedes-Benz Metris Minivan
Driving
4.0The Metris is easily the top performer in its class, with a strong engine, a smooth-shifting transmission and impressive brakes. It handles well, too.
Comfort
3.0Road and tire noise is pervasive on the freeway. Around town it's more forgivable. Comfort is otherwise commendable. The manually adjustable seats are comfortable enough for longer stints, the ride is agreeable, and climate controls easy to operate.
Interior
3.5Most people will find it easy to climb into and out of this van. But there are seating position limitations once behind the wheel. Headroom and elbow room are ample. As can be expected from the Cargo model, the lack of windows reduces outward visibility, even with the available rearview camera.
Utility
5.0Many features are available at additional cost to customize the cargo area, though small-item storage is limited. The same can be said for other cargo-specific vans. Overall, it's a very capable van for hauling and getting work done. In the area of utility, the Metris is as capable as its peers.
Technology
3.0There is just enough technology in the Metris to get by. Nothing here is cutting-edge. But for a workhorse cargo van, the Metris has just about everything you'll need.
Edmunds Insurance Estimator
The Edmunds TCO® estimated monthly insurance payment for a 2017 Mercedes-Benz Metris in Ohio is:
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