Used 2011 Mercedes-Benz M-Class SUV Consumer Reviews - 8 Car Reviews | Edmunds

2011 Mercedes-Benz M-Class SUV Consumer Reviews

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Great family car
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Gavin
on

Vehicle

2011 Mercedes-Benz M-Class SUV ML350 4dr SUV (3.5L 6cyl 7A)


Review

Love it!!


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Great used buy but poor gas mileage
8 of 8 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Shawndh
on

Vehicle

2011 Mercedes-Benz M-Class SUV ML350 4dr SUV (3.5L 6cyl 7A)


Review

I was originally looking for a wagon but not many choices in the US. I really don’t like SUVs but this one was such a beautiful vehicle! I love the styling inside and out. It’s classy, masculine (especially with the black interior), and has good cargo space. I love the fact that the rear seats fold completely flat. It is cumbersome to do in comparison to having a lever in the back, but it doesn’t bother me because they fold flat this way. Unlike most German cars I’ve owned, it has decent cup holders too. Everything in the interior just feels solid and well put together. The ride is very smooth but it doesn’t take rough roads really well at low speed; kinda bumpy. The transmission shifts silky smooth. The car is not sporty handling but rather very relaxed and smooth. I love most things about it except for the crappy gas mileage, but it’s about average for a gas vehicle of its size and weight. The command system has too many menus and switching back and forth to use. I can imagine an older person being very frustrated with this system; especially the voice command system. It’s just exasperating! The windshield wipers do not have a regular slow interval setting; they use a rain sensor and it just doesn’t get it right. If you leave it on auto, it will eventually burn the motor out or wear out you blades. It will run full speed with a light drizzle. I end up activating them manually. You have to turn traction control off on ice and snow or you can’t drive the thing at all! No BT streaming for 2011 is a pain but you can buy a plug in module that will do it. On the other hand, I like the sound system, phone BT works well, passenger room and comfort is very good, utility is great. I cross shopped the RX350(too small and feminine), Outback(not refined enough), and the Q7(not reliable at all),and the Venza(just as good but already have one and I didn’t want two of them) and this was the winner. It’s not perfect but it’s a good deal of buying preowned and well taken care of.


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MB SUV
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Christine Gourlay
on

Vehicle

2011 Mercedes-Benz M-Class SUV ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)


Review

Sturdy, responsive, reliable, comfortable. Smooth ride, and at times felt more like a car with the SUV convenience of size and durability. Only complaint is navigation. Cumbersome, unreliable, and frustrating after many years using different makes of navigation systems.


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The Utility under the SUV designation some missing.
11 of 13 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By bobby8bsgf41
on

Vehicle

2011 Mercedes-Benz M-Class SUV ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)


Review

I could have gotten the 2012 model when it came available but didn't because its persona was weak looking and no towing, MHO, while the 2011 ML350 have a masculine stance. I was not losing much because mine have the light package (the LED) and HID, Premium 2 Pkg, leather, Towing Pkg, etc. Being the end of the model run, most if not all kinks may have been fixed, I hope. Like most new cars/truck it's fun to drive.




Best Features

What I like: Exterior design; built; LED driving light; Towing pkg; Rook Rack; Running board; Keyless to go, etc.; Driving position; roomy; all the electronic gadgets are working for now. The intangible asset - MB brand name and how it drives. What's disappointing: Rather than getting a pickup to tow, this one can tow with style, that's the plus. I agree with the other reviewer about the towing harness. I dislike the way the second row seat are lay flat, it waste approx 8-10" space across. I feel seating uncomfortably on the driver seat left edge hump. Moving toward the center solve it but away from the window. On a thigh turns I feel sliding out.


Worst Features

Have available what it needs for true utility. Was the roof rack for the looks only? Where is the cross bar with tie down. Is the towing package a joke? Why there's no electrical harness available? Improve the back seat lay flat configuration. I have to open the garage door every time I needed something from the back. My previous suv is 9" longer but have the glass window for quick item retrieval. When going approx 20-50 mph, you will feel the road bumps like a truck, could it be a compromise for towing heavy load? Make the driver seat more supportive on turns.


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Nice SUV for the price, but not built for towing trailers
15 of 21 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By coachelladoug
on

Vehicle

2011 Mercedes-Benz M-Class SUV ML350 4MATIC 4dr SUV AWD (3.5L 6cyl 7A)


Review

I've owned Lincoln Navigators, Land Rover Range Rovers, Supercharged, and LR3s.
Leased a 2011 ML 350 4Matic with the OEM towing package, front/rear park assist, side lane change assist, dual & rear AC, 20 inch tires.
As far as ride, it rides as any normal SUV, not as soft as a Range Rover, or the softer Navigator, but more like a sporty (hard ride) supercharged RR or LR3.
BIG TURN OFF...even though MB installed OEM Trailer Package, MB does not included a trailer light adapter to change the 7-pin (European) to an American 4-pin, or 5-pin. I've gone to many U-hauls/Pep Boys,/Advance/O'Reilly/Auto Zone/and others, no one sells an adapter; Not even MB dealers sell an adapter for their own cars!


Best Features

Turn lane assist.


Worst Features

Better navigation system. an 8 year old Range Rover has a better system. Slow, have to input city name in single letters every time. You can either have the time to destination or the next exits, but not both on the panel. Lame! Include a towing light adapter, or manufacture a 7 pin to 5 pin (7-5) or 7-4 trailer light adapter for your own OEM installed towing packages. Your biggest market is the US, don't be so obnoxious as to not include such a simple accessory as an adapter for the US market on your own OEM installed towing packages.


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