We have been in the Benz family since 2001. This is our second ML. We owned the 2002, and traded it in 2008 for C300 "a red hot mama"!
We did not know how much we missed the ML until a Chicago winter!!!
We traded that "red hot mama" in 2014 for a 2010 certified ML350 with all the bells and whistles. We love everything inside, and out. Another Chicago snow hit, and we didn't miss going anywhere. As a former owner of 3 Volvos, I can feel the safety in the ML350 as I did in those Volvos.
This is a beautiful car! I love it. But...... I had to spend 800 dollars on a battery and thermostat in the first three weeks I owned it. It runs beautifully! It's comfortable! The sound system! Amazing! I love my Benz! Thank you, Edmunds! I was a bit upset that the battery can only be changed by a mechanic because it's under the passenger seat and they need to save all data to a chip when changing battery. But I won't need a new one for a long while. I was a bit upset the dealer I bought it from left it to me. They must have known the battery was no good:( I'm happy with my 2010 350 M Class, SUV. Very happy!
I purchased this vehicle on Sept.4th 2009. I will admit that I did an extensive study on this vehicle including test driving an 08 and three 06's of this same model and make. I also test drove eight other comparable SUV's of the same size. However, I always went back to the ML because it was just a cut above. The older ML's that I test drove had held up quite well telling me that a new one should be just fine.(including the improvements).
The driver's seat is not ergonomically proportionate. The sides of the seat protrude out creating an unnatural position for your arm. The remote needs to be accented with white so you can see the buttons easier. Running boards get extremely slippery when frost on car and pre-heating car doesn't help. Could do without the light vents in the sunroof. Burns as much gas as Chevy Suburban but not as versatile. Tire pressure lights always on even after service. Sound system has much to be desired.