I'll stick to Lincolns
By jskeens on
Vehicle2003 Mercedes-Benz M-Class ML350 AWD 4dr SUV (3.7L 6cyl 5A)
ReviewThe car is fine but nothing sets it
apart from other luxury SUVs. My exp w/
the sales process was the only piece
that went smoothly. Due to Linc, I am
accustomed to receiving the model of
loaner veh that I am having serviced.
Mercs' loaner car program consists of
using the co-resident Enterprise
office. That blows. The warranty has a
couple nice perks but nothing worth
dealing w/ their Service dept. After
purchase, I received a letter for a
recall that went out six months prior.
Should've been fixed prior to sell of
vehicle. Mercs' Customer Service and
Service depts could learn a lesson from
Best FeaturesBose radio
Worst FeaturesPut audio/enviro controls on steering wheel. Seat & windshield wiper controls are the ones found in cheap cars. More auto features should be avail. Improve mpg. More luxury options in the base veh. I've got a loaded ML, it lacks the luxury that I expect from a SUV in this price range.
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