Used 2002 Mercedes-Benz M-Class Consumer Reviews - 151 Car Reviews | Edmunds

Consumer Reviews

2002 Mercedes-Benz M-Class

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151 Total Reviews

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Pretty Good - I Guess
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By MG
on

Vehicle

2002 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)


Review

Has been in the shop a number of times for things breaking (and I have less than 20K on it). Thank goodness it's still under warranty. First Mercedes so I thought the quality of the interior was good, but now on comparison I feel it is fair. Service has been excellent but it really shouldn't have needed so much service already.


Best Features

Weather band on radio, bose audio system, safe, secure seating position.


Worst Features

Please put a compass, and fuel indicators (tripometer?) on the area above the rear view mirror. All the other Mercedes models have it. Even my Jeep Cherokee had it. Controls for radio, etc. on steering wheel need to be added!


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Love the SUV - Hate the minor repairs
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Gatortomk
on

Vehicle

2002 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)


Review

The car has been perfect for us in terms of design,
comfort, features, durability, etc. Our gas mileage
has been better than expected at 18.6 city and up
to 23+ highway (I confess to having a heavy foot so
it's often only 22).
Brakeware has been super too; 45,000mi front and
rears are still OK at 72,000mi. But, had to replace
fuel
pump, windshield washer checkvalve, "baby safe"
seat sensor, and an instrument panel bulb. Nothing
major, but even with good service (and free loaner
cars) it's been a hassle some time.


Best Features

Audio system (Bose & MCS), flexible service computer (14,000mi between oil changes), SAFETY, size, load capacity, view of the road, comfort, power folding mirrors, handling, and service by the dealer


Worst Features

6yr 100,000 service/warranty, adjustable rear seat backs, more technical data/repair data on the web, and easier bulb replacement for the owner.


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2 nd year review
1 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By no name
on

Vehicle

2002 Mercedes-Benz M-Class ML500 AWD 4dr SUV (5.0L 8cyl 5A)


Review

Has been in the shop for mulitple
malfunctions all addressed by
dealership on SEVERAL visits and Park
Place's Road Side Repair service. Brake
pads stink!! I am at 27,500 and told
the brake pads have 10% left? Set
number 3. 2nd set at 12,500 miles. Told
by dealership it is due to AWD and
common with their brake pads? This is
my first Mercedes. Never had an issue
with Japanese and US autos with AWD. To
spend 50K+ on an auto and having to
replace ONLY REAR pads for $311.00?
That is crap!! Designers, take
notice of the issues to keep Mercedes
image and return buyer.


Best Features

Interior package.


Worst Features

UPGRADE THE BRAKE PADS!!Competitors of luxury model SUV's don't have this issue. Although it has quirks, I have enjoyed it. Questionable that I will purchase another Mercedes due to my experience of continued high maintenance required to remain flawless. Manufacturer PLEASE listen


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I Love It More...
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By JJC San Diego
on

Vehicle

2002 Mercedes-Benz M-Class ML55 AMG AWD 4dr SUV (5.4L 8cyl 5A)


Review

My 89LC was mint & incredible off-
road, but was severely underpowered,
handled like a ship, fatiguing, had no
safety features, and got
10mpg, but I still loved it for
what it was when I sold it after 9yrs.
The ML55AMG's engine has an exceptional
powerband, a fantastic interior,
handles like a sports sedan, is
extremely comfortable, has all the
gadgets, can consistently get 15MPG
(combined) if I don't "floor it"
constantly, 18MPG on long trips, and is
incredible fun. The cup holders are
too flimsy, its has limited cargo
space, and it has too much wind
noise, but short of the Kawa ZX11
and 69 BMW 2002 I once owned, I've
never loved a vehicle nearly as much


Best Features

Wicked engine, instruments, seats, steering wheel, safety, AWD, fat tires, dual exhaust, that AMG, hand built by one person in Germany ENGINE, it makes me smile everytime I turn the key, and smirk every time an unsuspecting driver futiley attempts to act like a jerm and power play me..


Worst Features

Eliminate the wind noise, build the rest of it in Germany, deliver it with nicer wheels; I just bought HREs for it


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maintenance nightmare
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Where's the Quality
on

Vehicle

2002 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)


Review

Our ML320 has been in the shop 20
different times. The last time was to
replace the rings. It was burning 2
quarts of oil in under 2000 miles.


Worst Features

Give me the Mercedes Quality I was expecting.


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