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Used 2001 Mercedes-Benz M-Class Consumer Reviews

3.9 out of 5 stars
83 reviews

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3.38 out of 5 stars

Mercedes M-Class

ahalkidis, 11/07/2002
2001 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
0 of 0 people found this review helpful

I have owned my ML320 for 16 months and have had numerous problems that have resulted in numerous trips to the dealer. The only saving grace has been the awesome treatment from the servicing dealer. I also had noise problems emanating from the dash area. The dealer had to actually take the dash apart and repair spot welds in the A-pillar! That was the only way to get rid of the noises! Besides the noises, I've had faulty power window switches, noisy power door locks, faulty light switches, noisy blower, and the list goes on. All these faults resulted in parts having to be replaced.

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3.38 out of 5 stars

Borrrring

Kiwi_Susan, 05/05/2002
2001 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
0 of 0 people found this review helpful

This car is the best SUV I could find....but that's not saying much. After owning 4 other non-SUV Mercedes, I call this car my Alabama-redneck Mercedes. While I understand that this car was built in the US - it doesn't appear to have the smart German engineering that I'm used to from my previous MB. What a shame of a car.

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2.88 out of 5 stars

I wish I was a Mercedes Service Advisor

RoberNdenver, 01/01/2004
2001 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
0 of 0 people found this review helpful

Issues during the first two years, I am on my third fuel tank (service department can not figure out why the check engine light comes on, but three's a charm??), driver window would not go up (repaired twice because the second time is always better), Gear shift at times will not go out of Park, CD Changer "not installed" , rear hatch would not lock, sunroof cover cracked, headlight washers would not pop up, trip computer went out, etc... By the way, at the dealer I use in Denver the Service Advisors are paid on commission based on the Labor portion of the bill. Keep the customer coming back in, "we hope your car falls apart" is what Mercedes is telling us.

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3 out of 5 stars

ml320

santiagooooo, 11/12/2002
2001 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
0 of 0 people found this review helpful

rack and pinion problems vehicle not reliable

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3.13 out of 5 stars

I'll never buy another Benzo

DeanNY, 03/24/2004
2001 Mercedes-Benz M-Class ML320 AWD 4dr SUV (3.2L 6cyl 5A)
0 of 0 people found this review helpful

like the ride,handling,power and interior.Reliability is lacking.MB unresponsive to numerous correspondence.17k miles, brought it back 4 times.Was told that's why you have a warranty.i own a 12yr old BMW, brought it back twice/both times BMW main office called me. MB doesn't care. Would never buy another one. Service Pickup is a joke/have to wait 2 weeks for a loaner car.not worth paying a premium.build quality is below par for a MB.

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