Used 2000 Mercedes-Benz M-Class Consumer Reviews
solid, safe
Safe and solid. Would purchase it again. After three years, the ML320 has been great. No problems whatsoever. Mercedes has proactively replaced some items under warranty during regularly scheduled maintenance visits. *Great* service in Texas; crappy service from HBL in Vienna, Virginia.
Very Disapointing
Our ML had problems from the first day we got it. I am currently trying to get it a lemon status. There has always been a metal on metal sound from the drive shaft, but the dealership cant fix it. The car has cut off several times under normal driving. We have had four instances when the car would not start and needed to be towed. Once my wife was driving and the power steering gave out.Just last week I was stuck in Atlanta 350 miles away from home and the car needed to be towed, because it would not start. The fuel pump and lines needed to be changed. My first and last.
- ML320 4dr SUVMSRP: $5,995301 mi away
- ML320 4dr SUVMSRP: $3,500320 mi away
- ML320 4dr SUVMSRP: $6,500513 mi away
ML320 new engine mounts
The car is fun driving; safe and sturdy, even on slippery roads. The dealership offers excellent support. But the car's reliability is poor. Even under warranty it required many repairs. And lots more thereafter. Excessive costs to maintain vehicle make it unattractive. Support from MBUSA not great either.
Uberwagen
This is two vehicles-in-one for our family. My wife loves using it for driving the kids around, shopping, whatever. She especially likes the on- the-spot braking. I love taking it on camping trips. It has tons of room for all our camping gear (family of 4) - especially when I shift the back seats forward to increase the cargo area. No other SUVs I looked at (at the time) had the same blend of cargo capacity, handling and ride. You do feel like you are driving a tall euro sedan - cornering is quite remarkable (due to ESP) for a vehicle so tall. We have had a few minor issues requiring dealer service but overall have been pleased with its reliability.
Help Me!
Wow, I should have read these reviews before purchasing this car. Started problems after 2 years (when I brought it to Canada and it got daytime running lights). Last 3 months in the shop 5 times, for weeks on end (there now for new engine mounts (2 weeks & counting). Replaced: catalictic converter, engine discs, mass air flow sensor, rate sensor, ignition coil, alternator, etc. Battery went dead, towed in. Embarrassing! UNSAFE, I bought it for the safety & reliability! Has put me & my family in dangerous situations when it stalls!